Announcements

Topics with Label: Error

Labels

Forum Posts

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • dtulman14
  • Casual Listener
  • 30006 Views
  • 15 replies
  • 1 likes
  • Error
    music stops
  • 30006 Views
  • 15 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 160050 Views
  • 0 replies
  • 34 likes
  • Mac
  • 160050 Views
  • 0 replies
  • 34 likes

Superuser Contribution Clicking on song/album/artist after search results in "Oooops, something went wrong" error message

Plan(Premium)Country(USA)Device(Macbook Pro 2016)Operating System(macOS Big Sur) My Question or IssueAfter searching for an artist, song, or album on the Desktop app for Mac and clicking on the result, an error message pops up displaying "Oooops, som...

  • Newbie
  • ...ac and clicking on the result, an error message pops up displaying "Oooops, something went wrong with the (album/artist)"
  • jjkraw
  • Casual Listener
  • 419 Views
  • 2 replies
  • 0 likes
  • bug
    Desktop
    Error
    Mac
  • 419 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Nonsense error message when disconnecting Bluetooth

PlanPremiumCountryPolandDeviceMacbook Air 2017Operating SystemmacOS Big Sur 11.2.3 (20D91) When I disconnect a Bluetooth device, even when Spotify is stopped (doesn't play any song) it displays an error message saying "Spotify cannot play this song. ...

  • Roadie
  • ...lay any song) it displays an error message saying "Spotify cannot play this song. If you have a file on the disk you can import it now." This doesn't make any sense. If I press play it will play, just u...
  • CarlosE
  • Moderator
  • 429 Views
  • 3 replies
  • 0 likes
  • bluetooth
    Error
  • 429 Views
  • 3 replies
  • 0 likes

Superuser Contribution Error Code: accesspoint:39 on Mac

PremiumCanada DeviceMacBook Pro (15-inch, 2017)Operating SystemCatalina 10.15.6 (19G2021) My Question or IssueI keep getting Error 39 when trying to log in via email and password, or when trying to connect via Facebook. I have tried all of the below ...

  • Visitor
  •     Premium Canada   Device MacBook Pro (15-inch, 2017) Operating System Catalina 10.15.6 (19G2021)   My Question or Issue I keep getting Error 39 when trying to log i...
  • Elena
  • Moderator
  • 1111 Views
  • 1 replies
  • 1 likes
  • 39
    Error
    Mac
  • 1111 Views
  • 1 replies
  • 1 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  •   Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution.   Hi! &n...
  • dtulman14
  • Casual Listener
  • 30006 Views
  • 15 replies
  • 1 likes
  • Error
    music stops
  • 30006 Views
  • 15 replies
  • 1 likes

Solved!!Superuser Contribution Can't play current song error while listening to music

PlanPremiumCountryRO Device(Macbook Pro early 2015)Operating System: macOS Mojave My Question or Issue For about 2 months now, whenever I try to play Spotify on macOS, the desktop app playing any music after about 20-30 seconds and shows the "Can't p...

  • Regular
  • ...acOS, the desktop app playing any music after about 20-30 seconds and shows the  "Can't play current song" error in a blue ribbon.   It is particularly annoying because the app becomes u...
  • Cristianm87
  • Casual Listener
  • 3869 Views
  • 10 replies
  • 2 likes
  • Error
    macOS
    macOS Mojave
    Streaming Issue
  • 3869 Views
  • 10 replies
  • 2 likes

Superuser Contribution Proxy setting error code "30" Mac user

Plan: FreeCountry: Egypt Device(Macbook Air late 2017)Operating System(macOS Catalina V10.15.2) I can't log in due to the proxy setting problem error code "30" I tried deleting the app removing all the files related to it through the hidden library a...

  • Visitor
  • Plan: Free Country: Egypt   Device (Macbook Air late 2017) Operating System (macOS Catalina V10.15.2)   I can't log in due to the proxy setting problem error code "30" I t...
  • marÜ
  • Visitor
  • 9774 Views
  • 21 replies
  • 3 likes
  • Error
    Error 30
    Help Spotify!
  • 9774 Views
  • 21 replies
  • 3 likes

Superuser Contribution Error: "Can't play the current song".

PlanPremiumCountryUS DeviceMacBook Pro (Retina, 15-inch, Mid 2015)Operating SystemMacOS Mojave 10.14.6 My Question or IssueAfter pausing a song for 2-3 minutes, resuming play will result in a "Can't play the current song." error. I have to close and ...

Screen Shot 2020-03-28 at 11.43.50 AM.png
  • Regular
  • ...inutes, resuming play will result in a "Can't play the current song." error. I have to close and re-open the app to make it work again. This happens several times a day. Turning off Hardware A...
  • CruiousMind
  • Regular
  • 892 Views
  • 7 replies
  • 5 likes
  • Error
  • 892 Views
  • 7 replies
  • 5 likes

Superuser Contribution Spotify will not reinstall

Hi,A couple weeks ago my Spotify started to have some problems. It would open but stay black, nothing would appear (Mac OS Sierra). I did a clean uninstall, and tried to reinstall it. When I open the install app right away it says ''Download Error (É...

  • Visitor
  • ...he install app right away it says ''Download Error (Échec du téléchargement in french). Will try again in 5 s..''. There is no code/number for the error. I tried rebooting, my Mac is up to date.. I r...
  • Ivan
  • Spotify Legend
  • 388 Views
  • 1 replies
  • 0 likes
  • Error
    Install
    reinstall
  • 388 Views
  • 1 replies
  • 0 likes

Problème de connexion sur MAC

Bonjour, Je n'arrive plus à me connecter à l'appli sur MAC depuis quelques jours.Un message me dit que "mon pays ne correspond pas à celui défini dans mon profil", or, je ne suis pas à l'étranger, je suis dans le meme pays que celui défini dans mon p...

  • Visitor
  • Bonjour,    Je n'arrive plus à me connecter à l'appli sur MAC depuis quelques jours. Un message me dit que "mon pays ne correspond pas à celui défini dans mon profil", or, je ne suis pas...
  • 377 Views
  • 0 replies
  • 1 likes
  • connexion
    country
    Error
    pays
  • 377 Views
  • 0 replies
  • 1 likes

"Spotify URI not Valid" error when Spotify URI used

PlanFree/PremiumCountryUSA Device(Macbook Pro early 2015)Operating System(iOS 10) My Question or Issue I'm trying to share a playlist on playlist exchange, and I keep on getting a "Spotify URI not Valid" error. Here's the link I include: spotify:play...

  • Regular
  • ...nd I keep on getting a "Spotify URI not Valid" error.   Here's the link I include: spotify:playlist:04iGJbLxellsoWsBMhP3yA   Any help you can provide would be appreciated.   Edit: I...
  • Brunelicia
  • Community Legend
  • 1097 Views
  • 5 replies
  • 0 likes
  • Error
    Playlist Exchange
    spotify uri
  • 1097 Views
  • 5 replies
  • 0 likes

[Desktop] Songs being added to playlist automatically to my own playlist without my consent

PlanFreeCountryUSADeviceMacbook Pro late 2012Operating SystemMacOS Mojave My Question or IssueI just recently degraded from premium but this has happened whether on premium or free. Spotify is adding music to my playlist multiple times for some reaso...

  • Regular
  • Plan Free Country USA Device Macbook Pro late 2012 Operating System MacOS Mojave   My Question or Issue I just recently degraded from premium but this has happened whether on premium o...
  • JordanGeorge
  • Regular
  • 487 Views
  • 2 replies
  • 0 likes
  • Error
    Fix
    Help
    Music
  • 487 Views
  • 2 replies
  • 0 likes

Spotify cant play this song right now - or NEVER seems to be able - Why am I paying for this?

Ive been getting this error message quite regularly lately, but not consistently. Spotify's just refusing to play certain tracks or entire albums with the message SPOTIFY CANT PLAY THIS TRACK RIGHT NOW (& If you have the file on your computer...) - b...

  • Regular
  • Ive been getting this error message quite regularly lately, but not consistently. Spotify's just refusing to play certain tracks or entire albums with the message SPOTIFY CANT PLAY THIS TRACK RIGHT N...
  • julatron
  • Regular
  • 809 Views
  • 2 replies
  • 2 likes
  • Error
  • 809 Views
  • 2 replies
  • 2 likes

Play Queue is Broken {HELP}

ISSUE : My currently playing playlist is set to play "in order" as you can see from this screenshot. However, when I change songs to one down in the list somewhere, Spotify will play just that selected song, then start back at the top of the entire p...

Screen Shot 2018-09-20 at 5.42.17 PM.png play_queue_incorrect.png
  • Regular
  • ISSUE :  My currently playing playlist is set to play "in order" as you can see from this screenshot. However, when I change songs to one down in the list somewhere, Spotify will play just that...
  • cteffteff
  • Composer
  • 1991 Views
  • 2 replies
  • 3 likes
  • broken
    bug
    bug report
    Error
    issue
    Play queue
    Playlist
    report
    Reporting an issue
  • 1991 Views
  • 2 replies
  • 3 likes

Can’t search for music “an error occured”

I can’t search/browse for music eventhough I’m connected to the internet. Tried LTE as well. Other apps are working properly

  • Newbie
  • I can’t search/browse for music eventhough I’m connected to the internet. Tried LTE as well. Other apps are working properly
  • Hubo
  • Community Legend
  • 438 Views
  • 1 replies
  • 0 likes
  • connection
    Error
    Search
  • 438 Views
  • 1 replies
  • 0 likes