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Topics with Label: Help

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Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3022 Views
  • 1 replies
  • 0 likes
  • 3022 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5440 Views
  • 1 replies
  • 0 likes
  • 5440 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3816 Views
  • 1 replies
  • 3 likes
  • 3816 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 40074 Views
  • 19 replies
  • 1 likes
  • music stops
  • 40074 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 165785 Views
  • 0 replies
  • 35 likes
  • Mac
  • 165785 Views
  • 0 replies
  • 35 likes

Superuser Contribution Macbook Spotify App Slow and Unresponsive

PlanPremiumCountry Sweden Device(iPhone 13 Pro Max, Macbook 16-Inch 2021Operating System: macOS Sonoma 14.3.1 (23D60) My Question or Issue Ever since November/December i have been having issues with the Spotify app on my macbook it have been very slo...

  • Casual Listener
  • ...ust keeps going like this and i have completely no idea what is going on so i would need some help to figure out the problem!    
  • Joan
  • Moderator
  • 507 Views
  • 3 replies
  • 0 likes
  • Help
  • 507 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution CANT SORT BY RECENTLY ADDED WITH NEW UI

I've always sorted by recently added so the newer songs will be at the top of the playlist but with the new ui it seems to have reset, any help I can get?PlanPremiumCountryColombia DeviceMacbook pro m1 chipOperating SystemBig SurMy Question or Issue

  • Casual Listener
  • I've always sorted by recently added so the newer songs will be at the top of the playlist but with the new ui it seems to have reset, any help I can get? Plan Premium Country Colombia   D...
  • webdictator
  • Visitor
  • 27897 Views
  • 18 replies
  • 2 likes
  • Help
  • 27897 Views
  • 18 replies
  • 2 likes

Solved!!Superuser Contribution Same song keeps playing.

Hil, I have a frustrating problem. It started a few weeks ago. I listened to Spotify on my app (iphoneX iOS12.1.2) and suddenly another song started playing. A song that I haven't played before or heard about. If I tried to switch back to the origina...

  • Casual Listener
  •   Hil,  I have a frustrating problem. It started a few weeks ago. I listened to Spotify on my app (iphoneX iOS12.1.2) and suddenly another song started playing. A song that I haven't...
  • AlejaR
  • Moderator
  • 49885 Views
  • 42 replies
  • 10 likes
  • Help
    Same Song
  • 49885 Views
  • 42 replies
  • 10 likes

Profile Page Won't Load [DESKTOP MAC]

My issue here is that my page has been black for over an hour and a half, and this is on the updated desktop version. I've already reinstalled twice and it still hasn't worked. I'm just trying to add a profile photo! 梁 梁 Device:Macbook Pro "13 Late 2...

  • Visitor
  • My issue here is that my page has been black for over an hour and a half, and this is on the updated desktop version. I've already reinstalled twice and it still hasn't worked. I'm just trying to add...
  • Loxer
  • Community Legend
  • 1561 Views
  • 1 replies
  • 0 likes
  • Help
    Help Spotify!
    Mac
    picture
    profile picture
  • 1561 Views
  • 1 replies
  • 0 likes

Songs don't play on my Mac

My Spotify on my Macbook Pro will NOT play any songs!! Whether its from my playlist or a song/album i've tried to look up!! (Photos below) my songs on my playlist also dont show up even though i have them on my phone!! Please help!!What steps I've tr...

Screen Shot 2019-09-09 at 11.47.43 PM.png Screen Shot 2019-09-09 at 11.48.04 PM.png Screen Shot 2019-09-09 at 11.48.19 PM.png
  • Casual Listener
  • ...hough i have them on my phone!! Please help!! What steps I've tried already: Click Spotify in the menu bar then Quit Spotify. Open Finder then click Go > L...
  • Loxer
  • Community Legend
  • 774 Views
  • 3 replies
  • 0 likes
  • Albums
    Help
    Mac
    songs
    songs wont play
  • 774 Views
  • 3 replies
  • 0 likes

Superuser Contribution Nothing is working!

Plan: PremiumCountry: USADevice: MacbookMy Question or Issue: I've tried restarting the app, using the web player, logging-out and back in, deleting and reinstalling Spotify and I STILL can't use Spotify, the "Browse" page just says: "There was a pro...

  • Newbie
  • ...gain later." PLEASE HELP! I can't even use Spotify on my cell phone but my WiFi is working fine 😞   
  • Katerina
  • Spotify Legend
  • 2261 Views
  • 5 replies
  • 2 likes
  • display page
    Help
    nothing is working
    out of ideas
    problem
    Spotify issue
    try again later
  • 2261 Views
  • 5 replies
  • 2 likes

Superuser Contribution Question about Playlists

So, I recently exceeded my playlist on Spotify. Now, I want to continue this playlist in a second part. Now here is where my problem lies: I don't want to have the same tracks from the first one be on the second one. I wish there was a way to "Skip D...

  • Casual Listener
  • So, I recently exceeded my playlist on Spotify. Now, I want to continue this playlist in a second part. Now here is where my problem lies: I don't want to have the same tracks from the first one...
  • Guido
  • Spotify Legend
  • 411 Views
  • 1 replies
  • 0 likes
  • Help
  • 411 Views
  • 1 replies
  • 0 likes

Solved!! I have a very specific problem

FreeUSA Macbook AirOS X El Capitan I know you can't download music unless you have Premium. My brother wanted to see whether if the download button on the playlist I was listening to was toggled on, it would ask you to sign up for Premium. I humored ...

  • Casual Listener
  •   Free USA   Macbook Air OS X El Capitan   I know you can't download music unless you have Premium. My brother wanted to see whether if the download button on the playlist I was...
  • dragonstar81
  • Casual Listener
  • 780 Views
  • 2 replies
  • 0 likes
  • Help
  • 780 Views
  • 2 replies
  • 0 likes

[Desktop] Songs being added to playlist automatically to my own playlist without my consent

PlanFreeCountryUSADeviceMacbook Pro late 2012Operating SystemMacOS Mojave My Question or IssueI just recently degraded from premium but this has happened whether on premium or free. Spotify is adding music to my playlist multiple times for some reaso...

  • Regular
  • Plan Free Country USA Device Macbook Pro late 2012 Operating System MacOS Mojave   My Question or Issue I just recently degraded from premium but this has happened whether on premium o...
  • JordanGeorge
  • Regular
  • 662 Views
  • 2 replies
  • 0 likes
  • Fix
    Help
    music
  • 662 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Weird crossfade glitch on Mac even with crossfade turned off

PlanPremiumCountryUKDeviceMacbook Pro 15" late 2016Operating SystemOSX 10.13.6 My Question or IssueTuesday I hit the 'Next Track' key on my Mac keyboard to skip a track, usually the track would skip straight away to the beginning of the next track.Bu...

  • Casual Listener
  • Plan Premium Country UK Device Macbook Pro 15" late 2016 Operating System OSX 10.13.6   My Question or Issue Tuesday I hit the 'Next Track' key on my Mac keyboard to skip a track, usua...
  • jamiecross_
  • Casual Listener
  • 1974 Views
  • 4 replies
  • 3 likes
  • Help
  • 1974 Views
  • 4 replies
  • 3 likes

Unable to Change Music Bio on my Profile Page...

I used a ' quotation ' mark and when I read my profile.I typed mid-'60's and it came out #39-'60's...?Any suggestions on how to correct my bio?

  • Newbie
  • I used a ' quotation ' mark and when I read my profile.I typed mid-'60's  and it came out  #39-'60's...? Any suggestions on how to correct my bio?
  • 461 Views
  • 0 replies
  • 0 likes
  • Corrections
    Help
  • 461 Views
  • 0 replies
  • 0 likes