Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: image

Labels

Forum Posts

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • dtulman14
  • Casual Listener
  • 31386 Views
  • 15 replies
  • 1 likes
  • Error
    music stops
  • 31386 Views
  • 15 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 160261 Views
  • 0 replies
  • 34 likes
  • Mac
  • 160261 Views
  • 0 replies
  • 34 likes

Artwork image is blurry

Hello there, I am creating this topic as I noticed that nobody’s at Spotify seems to care about the issue we are all encountering about artworks when playing a song on an apple device. All the artworks on Spotify mac are blurry as **bleep** and no on...

Capture d’écran 2021-08-30 à 18.39.52.png Capture d’écran 2021-08-30 à 18.48.19.png Capture d’écran 2021-08-30 à 18.47.50.png
  • Casual Listener
  • Hello there,    I am creating this topic as I noticed that nobody’s at Spotify seems to care about the issue we are all encountering about artworks when playing a song on an apple device....
  • MateusM
  • Spotify Star
  • 397 Views
  • 1 replies
  • 1 likes
  • artwork
    blur
    image
    quality
  • 397 Views
  • 1 replies
  • 1 likes

I cannot upload and save my playlist cover image

Ive seen many threads about this issue, but I still cannot upload a simple image to my custom made playlist? I'm also a premium customer if that was potentially a special feature, therefore I'm wondering how to make this work?

  • Newbie
  • Ive seen many threads about this issue, but I still cannot upload a simple image to my custom made playlist?   I'm also a premium customer if that was potentially a special feature, t...
  • Loxer
  • Spotify Star
  • 584 Views
  • 1 replies
  • 0 likes
  • image
    Playlist
    Upload
  • 584 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cover for a release

Hi, I'm Riccardo, I'm a graphic designer and I'm working with artists who will shortly publish a song on Spotify with my cover. This cover has a real cow heart in the snow. I would like to know if this representation reflects the image guidelines of ...

  • Casual Listener
  • ...his representation reflects the image guidelines of the platform. I can also post a preview of it to be as clear as possible and to act accordingly.   Thank you.
  • Mario
  • Spotify Legend
  • 874 Views
  • 3 replies
  • 0 likes
  • cover
    Guide
    Guidelines
    image
  • 874 Views
  • 3 replies
  • 0 likes