Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....
Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...
Plan - DuoUnited KingdomMac - BigSur With working from home a lot more, me and my partner choose the duo plan as it's a lot cheaper and love the duo mix we get especially for the office and car journeys. The only problem is, if we are both listening ...
PlanPremiumCountrySpainDeviceiMac Operating SystemmacOS Big Sur 11.1.2 My Question or IssueThis morning Spotify desktop app wasn't loading fine and I removed. After that, I tried to download the app to install it again but seems to not be working (se...
PlanPremium (Student)CountryPhilippinesDeviceMacbook Pro late 2019Operating SystemMacOS My Question or IssueI updated the spotify app just this January and since then I keep on getting signed out every time I open the app. I uninstalled then installe...
PlanPremium for many yearsUSA DeviceMacOperating SystemMacOS (latest/Catalina) My Question or Issue The UX for podcasts is almost useless on desktops. Since I've been working from home due to the pandemic, my work laptop (which allows Spotify) has be...
PlanFreeUnited States Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)MacBook 2010 A1342Operating System(iOS 10, Android Oreo, Windows 10,etc.)macOS High Sierra 10.13.6 (17G14019) My Question or IssueSometimes I add music to my "Liked Songs"...
Premium | Spotify OSX DesktopI'm unable to toggle between fullscreen album art and fullscreen browse views without first going into windowed mode.This feels like a clunky oversight which is easily fixable.Please have the "Escape" button and both(!) "...
Brief description of the issue:There seems to be something wrong with the font of Spotify App on Mac for Greek language. It seems that the font does not support Greek language and falls back to another font or there is something wrong with the font r...
ISSUE : My currently playing playlist is set to play "in order" as you can see from this screenshot. However, when I change songs to one down in the list somewhere, Spotify will play just that selected song, then start back at the top of the entire p...
Plan - PremiumUnitend KingdomMacOS I love how random users get selected for new features to test, however it would be nice to be informed of this beforehand. I don't agree with how saved songs has become favorite (favourite in the UK). I would rather...
RPA will not update for me. I was hacked and they played a ton of weird polish music with generic album covers. I resolved the hacking issue and secured my account yesterday. However, the constant reminder of the hack is still there, in my recently p...