Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....
Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...
Plan: PremiumCountry: USADevice: MacBook ProOperating System: macOS Monterey Version 12.5 My Question or Issue: I have some local files that are visible in Spotify but I am not able to update the list. New songs do not show up. I have tried creating ...
PlanPremiumUSA Device(iPhone 8, Macbook Air 2020)Operating System(iPhone- iOS 15.0, Mac- iOS 11.6) My Question or IssueI have 2 different users/profiles on my Macbook. I have downloaded local files on each of the profiles but only the songs I downloa...
Plan: PremiumCountry: UKDevice: MacBook Air, early 2015Operating System: macOS Big Sur 11.2.2 I added some local files to my spotify a while ago bit have since removed them. I had hoped that removing the source would "refresh" this are and allow me t...
PlanPremiumCountryFinlandDeviceMacBook Pro (Retina, 15-inch, Mid 2014)Operating SystemHigh Sierra iOS 10.13.6 My Question or IssueI see (and can listen to) a list of songs in "Local Files" in my MacBook Spotify App although the "Local Files" is disab...
Hi, I am a premium user with 13,000+ local files. These are stored on a drive connected to my Mac (Catalina macOS 10.15.7). I presume from several posts that there is a limit of 10,000 files, and that that is the reason that new files I add do not pl...
Device16" MacBook Pro (Late 2019)Operating SystemmacOS Catalina 10.15.4 (19E287) No matter what I try, my Spotify desktop app (version 1.1.32.618.gda5638a6) will not stop showing & scanning for local files.I have already turned off local files in set...
PlanPremiumCountryCanada DeviceMacBook Air (2017)Operating SystemmacOS Catalina 10.15.4 My Question or Issue i have some mp3 files on my computer, imported them to iTunes and edited their data so they would show up properly with an artist name and ti...
I'm trying to install local files on my mac from my desktop. Both computers are connected to the same network and I've already been successful at downloading local files to my iPhone. Please help PlanPremiumCountryUSDeviceMacbook Pro Mid 2014)Operati...
Family Premium Plan/USA/Macbook Air mid 2012/OSX Mojave Hi everyone. I've been trying to upload local files for a few days from my computer web player, and have been unable to do so. I have the desktop player and followed all the instructions online,...
Dear Spotify Community, Unfortunately, automatic recognition does not seem to work for me. What my goal isCreate 4 playlists located in 4 distinct folders on a USB Stick. What I tried to do- Connect USB Stick - Add Folder 1/4 folders to Local Files- ...
I have about 400 songs downloaded onto my MacBook Pro in local files, and up until a couple days ago, they were all syncing perfectly onto my iPhone. I had a playlist donwloaded on my phone and my Mac and all of my songs were in there, downloaded, av...
Can't get local files to work on desktop Spotify. I have tried logging out and back in, re-installing Spotify, deselecting the local libraries and re-selecting, selecting multiple different source folders, and I cannot get local files to play. They a...
PlanFree DeviceMacbook Air Early 2015Operating SystemMacOS Mojave My Question or IssueMy MacBook air stopped playing most songs from the Spotify database. The only songs I can listen to are my local files. I can listen to every song in the Spotify da...
PlanPremiumCountry UKDeviceIPhone 7, IMacOperating SystemIOS 11 My Question or Issue Ive made this thread because all other local files not downloading questions are outdated or not for mac. Right ive tried this:- Turn off firewall- Using hotspot to ...
Alright, here's what's happening. My local files are refusing to play/show up on my phone, even though they are on my computer. Even though they actually play on my computer, they don't download, which I'm assuming is probably the root of the problem...
PlanPremiumCountry The NetherlandsDeviceMacbook Pro MAC OS high sierra and an Iphone 7Operating SystemMAC My Question or IssueSome time ago I noticed that Spotify did not play certain local files on my Iphone anymore. I have a couple of playlists tha...
I am using Mac 10.13.1 and I can't delete the Local files. I've tried going through the steps and finding the user folder and deleting the Local.bnk file but it is still not working. I've tried uninstalling spotify and redownloading and it still does...
How can I move the folder containing my local files to a new location, while maintaing my local tracks in my playlists? My attempt so far: 1. Move the folder to a new location 2. Remove the old local files source in Preferences 3. Add the new local f...
I just added all of my owned songs to the Local Files in Spotify and was wondering if there was a way to get them into the main Songs part of Spotify? The few questions I've seen on this topic are pretty outdated. Also, after adding a large amount of...
Hello. I have a problem where some songs I also have locally as live recordings on my computer plays as those very local files (which are live recordings). Can one unlink these local files somehow?