Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
3452 Views
1 replies
0 likes

3452 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5723 Views
1 replies
0 likes

5723 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3908 Views
1 replies
3 likes

3908 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
40326 Views
19 replies
1 likes
music stops

40326 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165941 Views
0 replies
35 likes
Mac

165941 Views
0 replies
35 likes

Solved!!Superuser Contribution Can't login to MacOS App

PlanPremiumCountrySpainDeviceMacBook Air M2Operating SystemMacOS Sonoma 14.2.1 My Question or IssueI'm trying to make a fresh installation of Spotify in a new laptop. No problem login in on the browser —Safari 17.2.1— when the app sends me there for ...

vanyacrow
Casual Listener
...roblem login in on the browser —Safari 17.2.1— when the app sends me there for the login —Screenshoot #2—, but when the browser prompts me to return to the app, I get the error in Screenshot #1 and r...
2024-01-09 8:09:26 PM
yesterday
X4y
Casual Listener
5388 Views
10 replies
0 likes
Account
Login
Premium

5388 Views
10 replies
0 likes

Superuser Contribution no username and password area/issue with signing in entirely

PlanPremiumCountryAmericaDeviceMacbook AirOperating SystemiOS 14.5 My Question or IssueOKAY SO- it started when my spotify for desktop suddenly stopped working. it wouldn't load songs, menus, podcasts, or even playlists. it was all just buffering and...

charliez
Newbie
Plan Premium Country America Device Macbook Air Operating System iOS 14.5 My Question or Issue OKAY SO- it started when my spotify for desktop suddenly stopped working. it woul...
2024-07-04 7:44:11 PM
2024-07-05 11:28:23 PM
Eni
Moderator
334 Views
1 replies
0 likes
Account
Login

334 Views
1 replies
0 likes

Superuser Contribution Error code: access point: 34. Cannot login to Spotify on MacBook.

Seemingly for no reason, Spotify on my MacBook Air was not connecting to the internet. I thought this was because I moved house, as I changed wifi sources. So, I logged out. Now that I try to log back in, there is a message saying a firewall might be...

alicecarltonn
Casual Listener
Seemingly for no reason, Spotify on my MacBook Air was not connecting to the internet. I thought this was because I moved house, as I changed wifi sources. So, I logged out. Now that I try to log bac...
2020-05-14 4:03:38 AM
2021-11-10 2:39:45 PM
Alex
Spotify Legend
24942 Views
4 replies
16 likes
access point 34
firewall
Login
Mac
Mac Demarco
proxy server

24942 Views
4 replies
16 likes

Login problem dektop mac

FamilyPremiumUSA MAc desktop 2015Operating System: IOS I keep trying to log in to the app on my desktop through facebook (my account is linked, i've never unlinked it) and my facebook account is open and logged in on chrome. When spotify trys to log ...

nichellejensen
Casual Listener
Family Premium USA MAc desktop 2015 Operating System: IOS I keep trying to log in to the app on my desktop through facebook (my account is linked, i've neve...
2019-04-12 1:38:21 AM
2019-04-15 10:09:10 AM
Nico
Community Legend
692 Views
3 replies
0 likes
Login
Login Errors
Premium

692 Views
3 replies
0 likes

Spotify player in Slack is not recognizing that I'm logged in

PlanPremiumDeviceMacBook Pro 2017Operating SystemmacOS 10.13.5 My Question or IssueWhen I try to play songs that are posted in Slack channels, the Spotify player is not recognizing that I'm logged in and it's only playing a sample of the song. I've t...

slo_addy
Newbie
Plan Premium Device MacBook Pro 2017 Operating System macOS 10.13.5 My Question or Issue When I try to play songs that are posted in Slack channels, the Spotify player is not recognizi...
2018-07-11 9:18:14 PM
2018-09-06 11:58:05 PM
shotage
Newbie
2601 Views
2 replies
30 likes
authentication
Login
Sample
slack

2601 Views
2 replies
30 likes

Superuser Contribution Login Error

Hey guys,I've been off spotify for a few days, and now that I'm trying to get back onto it, Spotify says "A firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally you could try changing the currently used proxy s...

user-removed
Visitor
Hey guys, I've been off spotify for a few days, and now that I'm trying to get back onto it, Spotify says "A firewall may be blocking Spotify. Please update your firewall to allow Spotify. A...
2018-07-14 3:21:53 AM
2018-08-29 3:48:04 PM
Peter
Spotify Legend
1254 Views
3 replies
0 likes
Account
Free
Login

1254 Views
3 replies
0 likes

error code 37 - mac

premium user - mac with latest update. at first, on the app, spotify was telling me I was offline, over and over. so I uninstalled and redownloaded. the download failed multiple times and then finally worked, no clue why, and now it says I have a pro...

koi-vey
Newbie
premium user - mac with latest update. at first, on the app, spotify was telling me I was offline, over and over. so I uninstalled and redownloaded. the download failed multiple times and then...
2018-08-23 5:58:01 AM
2018-08-23 11:31:51 AM
Loxer
Community Legend
1944 Views
1 replies
0 likes
Login

1944 Views
1 replies
0 likes

Spotify freezes when I try to login on my Macbook

I accidentally logged out of my Spotify Premium account from my Macbook about a week ago. When I try to log in again it now freezes. I type my email and then my password and hit log in and then the boxes fade and nothing happens. As if it is stuck in...

johnakerblom
Newbie
...hen the boxes fade and nothing happens. As if it is stuck in the login. When I click "login with facebook" nothing happens. Doesn't open any internet window. I've tried to reset my p...
2018-02-20 2:39:50 PM
2018-03-08 1:40:40 PM
user-removed
Not applicable
2159 Views
5 replies
1 likes
Account
Login

2159 Views
5 replies
1 likes

Can't Login

I have a proxy built into my wifi but I can't login especially when I'm connected to the wifi. how do I solve this problem?

BryanYu-24
Casual Listener
I have a proxy built into my wifi but I can't login especially when I'm connected to the wifi. how do I solve this problem?
2018-01-17 2:19:00 AM
323 Views
0 replies
0 likes
Login

323 Views
0 replies
0 likes

Can't remove username from logging screen. [MAC]

Hi, I'd like to remove my username from the logging screen, I've even tried installing an older version but it keeps showing despite unselecting "Remember me".I also tried to clear all forms of cache but I can't seem to find the folder com.spotify Th...

fran2424
Newbie
Hi, I'd like to remove my username from the logging screen, I've even tried installing an older version but it keeps showing despite unselecting "Remember me". I also tried to clear all for...
2017-12-13 1:09:12 PM
500 Views
0 replies
0 likes
Account
Login

500 Views
0 replies
0 likes

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