Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...
Visitor
33576 Views
59 replies
10 likes
PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...
Visitor
22327 Views
5 replies
0 likes
How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.
Visitor
161256 Views
12 replies
25 likes
The web player link brings me to a white page that says upstream request timeout. The website said it was fixed in October but it is a new issue for me.
Moderator
143118 Views
47 replies
20 likes
PlanPremiumCountryIrelandDevice(Macbook Pro 13" early 2015)Operating System(MacOS Mojave v10.14.5) My Question or IssueThe thumbnail in Mission Control on Mac for Spotify only is blank/black unless when hovering over the app in Mission Control. See a...
Plan Premium Country Ireland Device (Macbook Pro 13" early 2015) Operating System (MacOS Mojave v10.14.5) My Question or Issue The thumbnail in Mission Control on Mac for Spotify onl...
Casual Listener
3895 Views
7 replies
3 likes
Hello - I'm a premium user located in the USA. Device: Macbook Pro - Catalina - ver 10.15.5 (19F101)Spotify version: 1.1.37.690.g8f3b16fc I noticed this issue with my Sony bluetooth WH-1000XM3's, but isolated it to a Spotify specific issue. This does...
Hello - I'm a premium user located in the USA. Device: Macbook Pro - Catalina - ver 10.15.5 (19F101) Spotify version: 1.1.37.690.g8f3b16fc I noticed this issue with my S...
Spotify Legend
3934 Views
2 replies
1 likes
Hi, okay soooo im trying to put a (900x900 pixel) cover image on my playlist (i dont have explicit artist permission to use it so im keeping it secret/for my own personal enjoyment until i do) and it was originally a png, but i duplicated the image a...
Hi, okay soooo im trying to put a (900x900 pixel) cover image on my playlist (i dont have explicit artist permission to use it so im keeping it secret/for my own personal enjoyment until i do) a...
Visitor
8280 Views
3 replies
0 likes
When I play some songs on Spotify, it shows that it is playing in the songs menu. However, as you can see in the picture, on the bottom bar the album icon is empty, and the title and artist is not present, and no sound plays. Can anyone tell me what ...
When I play some songs on Spotify, it shows that it is playing in the songs menu. However, as you can see in the picture, on the bottom bar the album icon is empty, and the title and artist i...
Spotify Star
36713 Views
11 replies
0 likes
