Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...
Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....
Regular
45512 Views
19 replies
1 likes
Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...
169179 Views
0 replies
35 likes
PlanPremiumCountryRO Device(Macbook Pro early 2015)Operating System: macOS Mojave My Question or Issue For about 2 months now, whenever I try to play Spotify on macOS, the desktop app playing any music after about 20-30 seconds and shows the "Can't p...
Plan Premium Country RO Device (Macbook Pro early 2015) Operating System: macOS Mojave My Question or Issue For about 2 months now, whenever I try to play Spotify on m...
Casual Listener
5352 Views
10 replies
2 likes
Hi all, Have just upgraded to Mojave, and I use an external monitor alongside my Retina MacBook Pro (early 2015). However, the fonts look terrible on Spotify when using my non-Retina display. There's been plenty of chat online about Apple disabling s...
Hi all, Have just upgraded to Mojave, and I use an external monitor alongside my Retina MacBook Pro (early 2015). However, the fonts look terrible on Spotify when using my non-Retina display...
Newbie
5681 Views
10 replies
5 likes
