Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: mojave

Labels

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2189 Views
  • 1 replies
  • 0 likes
  • 2189 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4591 Views
  • 1 replies
  • 0 likes
  • 4591 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3467 Views
  • 1 replies
  • 3 likes
  • 3467 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 39106 Views
  • 19 replies
  • 1 likes
  • music stops
  • 39106 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 165196 Views
  • 0 replies
  • 35 likes
  • Mac
  • 165196 Views
  • 0 replies
  • 35 likes

Superuser Contribution Spotify will not close properly; requires force quit

PlanPremiemCountryUSADeviceiMac (Retina 5K, 27-inch, 2019)Operating SystemmacOS Mojave 10.14.6 My Question or IssueSpotify will not close properly. It gets stuck every time I try to quit and always requires a force quit. Here is a video of the issue.

  • Casual Listener
  • Plan Premiem Country USA Device iMac (Retina 5K, 27-inch, 2019) Operating System macOS Mojave 10.14.6   My Question or Issue Spotify will not close properly. It gets stuck every time I...
  • Vasil
  • Moderator
  • 3887 Views
  • 17 replies
  • 2 likes
  • 10.14.6
    Force Quit
    Mac
    mojave
    stuck
  • 3887 Views
  • 17 replies
  • 2 likes

Solved!! Playback with cuts after upgrading to Mojave

PlanPremiumCountryPortugalDeviceMac Pro 5,1Operating SystemMojave 10.14.6 My Question or IssueEverything was ok in High Sierra, after updating to Mojave the playback isn't fluid, it cuts frequently even in local files. I've uninstalled the app (as pe...

  • Casual Listener
  • Plan Premium Country Portugal Device Mac Pro 5,1 Operating System Mojave 10.14.6   My Question or Issue Everything was ok in High Sierra, after updating to Mojave the playback isn't f...
  • BikerCrow
  • Casual Listener
  • 728 Views
  • 1 replies
  • 0 likes
  • cuts
    mojave
    upgrade
  • 728 Views
  • 1 replies
  • 0 likes

Superuser Contribution Immediate Crash when updating to version 1.1.6.112 on Mojave

PlanPremiumCountryUsa DeviceiMac Late 2015Operating SystemOSX 10.14.4 Mojave My Question or IssueThe last stable release for me seems to be 1.1.5.153.gf614956d When Updating to 1.1.6.112 I get an immediate crash upon opening the app without any warni...

  • Casual Listener
  • Plan Premium Country Usa   Device iMac Late 2015 Operating System OSX 10.14.4 Mojave   My Question or Issue The last stable release for me seems to be 1.1.5.153.gf614956d...
  • Guido
  • Spotify Legend
  • 1633 Views
  • 2 replies
  • 0 likes
  • Crash
    Desktop
    Mac
    mojave
  • 1633 Views
  • 2 replies
  • 0 likes

Solved!! [Mac] Spotify crashes on launch - macOS 10.14 Mojave Beta 1

Spotify Mac app is crashing on launch. I tried reinstalling it which allowed it to open, but as soon as I tried to play anything it crashed then continued to crash any subsequent launch. I hope this is a quick fix as I can't listen to music at work n...

  • Regular
  • ...his is a quick fix as I can't listen to music at work now!   Plan Premium Country United Kingdom Device Apple MacBook Pro Retina (Mid 2015) Operating System macOS 10.14 Mojave Beta 1
  • mchandler
  • Regular
  • 28919 Views
  • 31 replies
  • 12 likes
  • 10.14
    Beta
    Crash
    macOS
    mojave
  • 28919 Views
  • 31 replies
  • 12 likes