Topics with Label: Premium

Labels

Forum Posts

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • dtulman14
  • Casual Listener
  • 26723 Views
  • 15 replies
  • 1 likes
  • Error
    music stops
  • 26723 Views
  • 15 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Community Manager
  • Community Manager
  • 158178 Views
  • 0 replies
  • 34 likes
  • Mac
  • 158178 Views
  • 0 replies
  • 34 likes

Solved!!Superuser Contribution Create similar playlist not working in mac app

The ticket ended-up in the wrong section, but it seems I can't move it or close the ticket. Can someone move it to: https://community.spotify.com/t5/Your-Library/bd-p/yourlibrary ? Plan -> PremiumCountry -> The Netherlands Device -> Macbook Pro late ...

  • Casual Listener
  • ...bsp; Plan -> Premium Country -> The Netherlands   Device -> Macbook Pro late 2016) Operating System -> 10.15.7 Spotify version -> 1.1.58.820.g2ae50076-a   H...
  • Ver
  • Moderator
  • 574 Views
  • 4 replies
  • 0 likes
  • Other
    Premium
  • 574 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution MacOS app doesn't work offline after update

Plan: PremiumCountry: Czech republic Device: Macbook Pro Mid-2017Operating System: MacOS Catalina 10.15.4 After the latest update, I cannot use the MacOS app in offline mode. Most of my downloaded playlists are not available and all I get is the erro...

  • Visitor
  • Plan: Premium Country: Czech republic   Device: Macbook Pro Mid-2017 Operating System: MacOS Catalina 10.15.4   After the latest update, I cannot use the MacOS app in o...
  • OscarDC
  • Moderator
  • 1181 Views
  • 5 replies
  • 0 likes
  • offline
    Premium
  • 1181 Views
  • 5 replies
  • 0 likes

Why does Spotify recommend Filipino music.

Why does Spotify recommend Filipino music at the bottom of my playlist? I don't listen to that genre of music, nor have I been to the Philippines?!?! I can understand recommended songs could be a helpful feature but now when it only suggests music in...

  • Visitor
  • Why does Spotify recommend Filipino music at the bottom of my playlist?   I don't listen to that genre of music, nor have I been to the Philippines?!?!   I can understand recommended so...
  • 318 Views
  • 0 replies
  • 0 likes
  • Mac
    Premium
  • 318 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't allow songs that I had previously hidden

A while ago, I had hidden some songs while listening to Spotify on my iPhone. However, there are a couple that I would now like to listen to. On my phone, nothing happens when I click on them to listen, and on my MacBook, it says "We can't play this ...

  • Casual Listener
  • ...'ve tried restarting the app several times, and the same thing happens. What should I do?     Plan Premium Country Chile Device (iPhone 8, MacBook Air late 2015)  
  • DavidN3
  • Visitor
  • 1207 Views
  • 2 replies
  • 0 likes
  • iOS
    iphone
    Mac
    Premium
  • 1207 Views
  • 2 replies
  • 0 likes

Login problem dektop mac

FamilyPremiumUSA MAc desktop 2015Operating System: IOS I keep trying to log in to the app on my desktop through facebook (my account is linked, i've never unlinked it) and my facebook account is open and logged in on chrome. When spotify trys to log ...

  • Casual Listener
  • Family Premium USA     MAc desktop 2015 Operating System: IOS      I keep trying to log in to the app on my desktop through facebook (my account is linked, i've n...
  • Nico
  • Community Legend
  • 414 Views
  • 3 replies
  • 0 likes
  • Login
    Login Errors
    Premium
  • 414 Views
  • 3 replies
  • 0 likes

Play/Pause keys not working on Mac

A brief description of the issue: After using youtube in any capacity, play/pause key ceases to function in Spotify without closing chromeSteps to reproduce the issue:Open Spotify and ChromeStart a playlistPlay and pause a youtube videoWhat steps you...

  • Casual Listener
  • ...tart a playlist Play and pause a youtube video What steps you’ve tried already: Reinstalling both Chrome and Spotify, restarting the computer. Plan: Premium Country: USA Device: M...
  • marcaevans
  • Composer
  • 347 Views
  • 1 replies
  • 0 likes
  • macbook pro
    media keys
    Premium
  • 347 Views
  • 1 replies
  • 0 likes

Friends Feed (Mac OS-X Desktop) "Timing Out"

PlanPremium (Family)Country United States of AmericaDeviceMacBook Pro, Late 2016 (15", with TouchBar)Operating SystemMac OSX Mojave My Question or Issue Whenever I leave Spotify open for more than a few hours, my friends feed automatically stops refr...

  • Regular
  • Plan Premium (Family) Country  United States of America Device MacBook Pro, Late 2016 (15", with TouchBar) Operating System Mac OSX Mojave   My Question or Issue  Whenever I...
  • 290 Views
  • 0 replies
  • 0 likes
  • Desktop
    Mac
    Premium
  • 290 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Can't add device on Premium

PlanPremiumCountryAustriaDeviceMacbook Pro My Question or Issue I can't add my MacBook Pro to Spotify Premium. I already have Spotify Premium, for University Students. I currently have two offline-devices. Every time I want to add my MacBook Pro as a...

  • Not applicable
  • Plan Premium Country Austria Device Macbook Pro   My Question or Issue  I can't add my MacBook Pro to Spotify Premium. I already have Spotify Premium, for University Students. I c...
  • Daisy
  • Spotify Legend
  • 1092 Views
  • 5 replies
  • 0 likes
  • Offline Devices
    Premium
    Student
  • 1092 Views
  • 5 replies
  • 0 likes

No ability to start radio from a playlist

Plan: PremiumCountry: United StatesDevice: Macbook Pro late 2016Operating System: MacOS MojaveMy Question or IssueI'm not able to start a radio station from a playlist. It doesn't appear as an option when clicking on the three dots next to "Play." Pl...

Screen Shot 2018-12-19 at 11.12.52 AM.png
  • Newbie
  • Plan: Premium Country: United States Device: Macbook Pro late 2016 Operating System: MacOS Mojave My Question or Issue I'm not able to start a radio station from a playlist....
  • mzw4
  • Newbie
  • 774 Views
  • 3 replies
  • 1 likes
  • Playlist
    Premium
    Radio
  • 774 Views
  • 3 replies
  • 1 likes

Recently Played Artists Does Not Update (Mac OS)

Plan - PremiumCountry - USA (California) Device(iPhone 7+, iPad Air 2, MacBook Pro mid 2014)Operating System(iOS 12.1, MacOS 10.13.6 High Sierra) My Question or Issue I use Spotify on my iPhone, iPad, and MacBook Pro (sometimes the web player as well...

Screen Shot 2018-11-22 at 02.25.12.png Screen Shot 2018-11-22 at 02.25.43.png
  • Casual Listener
  • Plan - Premium Country - USA (California)   Device (iPhone 7+, iPad Air 2, MacBook Pro mid 2014) Operating System (iOS 12.1, MacOS 10.13.6 High Sierra)   My Question or Issue &n...
  • Jose_M
  • Spotify Star
  • 568 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
  • 568 Views
  • 1 replies
  • 1 likes

Premium account with Offline/Failed desktop app (Mac)

PlanPremiumCountrySouth Africa DeviceMacBook Pro Mid 2015Operating SystemMacOS High Sierra V 10.13.6 My Question or Issue Spotify for desktop has been giving me the following issues for the past while (more than 2 weeks):- Friend Activity: "Hmm, the ...

  • Casual Listener
  •   Plan Premium Country South Africa   Device MacBook Pro Mid 2015 Operating System MacOS High Sierra V 10.13.6   My Question or Issue  Spotify for desktop has b...
  • Loxer
  • Spotify Star
  • 1417 Views
  • 3 replies
  • 0 likes
  • App
    broken
    Desktop
    fail
    iOS
    Issues
    macbook
    Premium
  • 1417 Views
  • 3 replies
  • 0 likes

HELP!!!! music sounds scratchy all the time

no matter what I do, every song I play on my MacBook in Spotify sounds scratchy. the songs don't skip, but you can hear scratching/flapping sounds in the background. I just bought my premium account a few days agoa and did not have this problem until...

  • Newbie
  • no matter what I do, every song I play on my MacBook in Spotify sounds scratchy. the songs don't skip, but you can hear scratching/flapping sounds in the background. I just bought my premium a...
  • MichaelJerzak
  • Composer
  • 2276 Views
  • 2 replies
  • 0 likes
  • Mac
    Premium
    scratching
  • 2276 Views
  • 2 replies
  • 0 likes