Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
3398 Views
1 replies
0 likes

3398 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5693 Views
1 replies
0 likes

5693 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3895 Views
1 replies
3 likes

3895 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
40281 Views
19 replies
1 likes
music stops

40281 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165912 Views
0 replies
35 likes
Mac

165912 Views
0 replies
35 likes

Solved!!Superuser Contribution Can't login to MacOS App

PlanPremiumCountrySpainDeviceMacBook Air M2Operating SystemMacOS Sonoma 14.2.1 My Question or IssueI'm trying to make a fresh installation of Spotify in a new laptop. No problem login in on the browser —Safari 17.2.1— when the app sends me there for ...

vanyacrow
Casual Listener
Plan Premium Country Spain Device MacBook Air M2 Operating System MacOS Sonoma 14.2.1 My Question or Issue I'm trying to make a fresh installation of Spotify in a new laptop. No p...
2024-01-09 8:09:26 PM
2 hours ago
Sydbarrett11
Visitor
5174 Views
7 replies
0 likes
Account
Login
Premium

5174 Views
7 replies
0 likes

Unprofessional: Spotify Updates Settings for Streaming Quality from High to Low?

I've had Spotify premium for a very long time. Occasionally they change your settings without notification. Normally this wouldn't matter but it really bothers me when they change your setting for "Streaming Quality" from "High" to "Low" when you are...

jscherbe
Music Fan
I've had Spotify premium for a very long time. Occasionally they change your settings without notification. Normally this wouldn't matter but it really bothers me when they change your setting for "S...
2024-10-22 3:41:40 PM
199 Views
0 replies
0 likes
bug
default settings
Premium
settings
unprofessional

199 Views
0 replies
0 likes

Solved!!Superuser Contribution MacOS app doesn't work offline after update

Plan: PremiumCountry: Czech republic Device: Macbook Pro Mid-2017Operating System: MacOS Catalina 10.15.4 After the latest update, I cannot use the MacOS app in offline mode. Most of my downloaded playlists are not available and all I get is the erro...

Johnny_Unar
Visitor
Plan: Premium Country: Czech republic Device: Macbook Pro Mid-2017 Operating System: MacOS Catalina 10.15.4 After the latest update, I cannot use the MacOS app in o...
2020-05-19 3:16:32 PM
2022-07-01 5:38:00 PM
OscarDC
Moderator
2247 Views
5 replies
0 likes
Premium

2247 Views
5 replies
0 likes

Solved!!Superuser Contribution Create similar playlist not working in mac app

The ticket ended-up in the wrong section, but it seems I can't move it or close the ticket. Can someone move it to: https://community.spotify.com/t5/Your-Library/bd-p/yourlibrary ? Plan -> PremiumCountry -> The Netherlands Device -> Macbook Pro late ...

JasonSoesman
Casual Listener
...bsp; Plan -> Premium Country -> The Netherlands Device -> Macbook Pro late 2016) Operating System -> 10.15.7 Spotify version -> 1.1.58.820.g2ae50076-a H...
2021-04-30 9:19:31 AM
2021-06-21 9:44:55 AM
Ver
Spotify Legend
1088 Views
4 replies
0 likes
Other
Premium

1088 Views
4 replies
0 likes

Superuser Contribution Can't allow songs that I had previously hidden

A while ago, I had hidden some songs while listening to Spotify on my iPhone. However, there are a couple that I would now like to listen to. On my phone, nothing happens when I click on them to listen, and on my MacBook, it says "We can't play this ...

danielator36
Casual Listener
...'ve tried restarting the app several times, and the same thing happens. What should I do? Plan Premium Country Chile Device (iPhone 8, MacBook Air late 2015)
2019-07-02 1:11:48 AM
2020-01-14 5:32:51 AM
DavidN3
Visitor
1615 Views
2 replies
0 likes
iOS
iphone
Mac
Premium

1615 Views
2 replies
0 likes

Why does Spotify recommend Filipino music.

Why does Spotify recommend Filipino music at the bottom of my playlist? I don't listen to that genre of music, nor have I been to the Philippines?!?! I can understand recommended songs could be a helpful feature but now when it only suggests music in...

Kanyon
Visitor
Why does Spotify recommend Filipino music at the bottom of my playlist? I don't listen to that genre of music, nor have I been to the Philippines?!?! I can understand recommended so...
2019-11-26 2:09:41 AM
636 Views
0 replies
0 likes
Mac
Premium

636 Views
0 replies
0 likes

Login problem dektop mac

FamilyPremiumUSA MAc desktop 2015Operating System: IOS I keep trying to log in to the app on my desktop through facebook (my account is linked, i've never unlinked it) and my facebook account is open and logged in on chrome. When spotify trys to log ...

nichellejensen
Casual Listener
Family Premium USA MAc desktop 2015 Operating System: IOS I keep trying to log in to the app on my desktop through facebook (my account is linked, i've n...
2019-04-12 1:38:21 AM
2019-04-15 10:09:10 AM
Nico
Community Legend
691 Views
3 replies
0 likes
Login
Login Errors
Premium

691 Views
3 replies
0 likes

Play/Pause keys not working on Mac

A brief description of the issue: After using youtube in any capacity, play/pause key ceases to function in Spotify without closing chromeSteps to reproduce the issue:Open Spotify and ChromeStart a playlistPlay and pause a youtube videoWhat steps you...

yashkin0
Casual Listener
...tart a playlist Play and pause a youtube video What steps you’ve tried already: Reinstalling both Chrome and Spotify, restarting the computer. Plan: Premium Country: USA Device: M...
2019-03-19 3:08:42 AM
2019-03-20 9:08:08 PM
marcaevans
Composer
686 Views
1 replies
0 likes
macbook pro
media keys
Premium

686 Views
1 replies
0 likes

Friends Feed (Mac OS-X Desktop) "Timing Out"

PlanPremium (Family)Country United States of AmericaDeviceMacBook Pro, Late 2016 (15", with TouchBar)Operating SystemMac OSX Mojave My Question or Issue Whenever I leave Spotify open for more than a few hours, my friends feed automatically stops refr...

likethebossiam
Regular
Plan Premium (Family) Country United States of America Device MacBook Pro, Late 2016 (15", with TouchBar) Operating System Mac OSX Mojave My Question or Issue Whenever I...
2019-01-26 12:19:46 AM
515 Views
0 replies
0 likes
Desktop
Mac
Premium

515 Views
0 replies
0 likes

Solved!!Superuser Contribution Can't add device on Premium

PlanPremiumCountryAustriaDeviceMacbook Pro My Question or Issue I can't add my MacBook Pro to Spotify Premium. I already have Spotify Premium, for University Students. I currently have two offline-devices. Every time I want to add my MacBook Pro as a...

user-removed
Visitor
Plan Premium Country Austria Device Macbook Pro My Question or Issue I can't add my MacBook Pro to Spotify Premium. I already have Spotify Premium, for University Students. I c...
2019-01-11 4:15:25 PM
2019-01-16 1:33:15 PM
Daisy
Spotify Legend
1697 Views
5 replies
0 likes
Offline Devices
Premium
Student

1697 Views
5 replies
0 likes

No ability to start radio from a playlist

Plan: PremiumCountry: United StatesDevice: Macbook Pro late 2016Operating System: MacOS MojaveMy Question or IssueI'm not able to start a radio station from a playlist. It doesn't appear as an option when clicking on the three dots next to "Play." Pl...

Screen Shot 2018-12-19 at 11.12.52 AM.png

Kait5
Newbie
Plan: Premium Country: United States Device: Macbook Pro late 2016 Operating System: MacOS Mojave My Question or Issue I'm not able to start a radio station from a playlist....
2018-12-19 5:20:16 PM
2019-01-02 5:06:23 AM
mzw4
Newbie
1078 Views
3 replies
1 likes
Premium
Radio

1078 Views
3 replies
1 likes

Recently Played Artists Does Not Update (Mac OS)

Plan - PremiumCountry - USA (California) Device(iPhone 7+, iPad Air 2, MacBook Pro mid 2014)Operating System(iOS 12.1, MacOS 10.13.6 High Sierra) My Question or Issue I use Spotify on my iPhone, iPad, and MacBook Pro (sometimes the web player as well...

ariscotle
Casual Listener
Plan - Premium Country - USA (California) Device (iPhone 7+, iPad Air 2, MacBook Pro mid 2014) Operating System (iOS 12.1, MacOS 10.13.6 High Sierra) My Question or Issue &n...
2018-11-22 11:33:21 AM
2018-11-24 12:17:44 PM
Jose_M
Spotify Star
895 Views
1 replies
1 likes
Account
Premium

895 Views
1 replies
1 likes

Premium account with Offline/Failed desktop app (Mac)

PlanPremiumCountrySouth Africa DeviceMacBook Pro Mid 2015Operating SystemMacOS High Sierra V 10.13.6 My Question or Issue Spotify for desktop has been giving me the following issues for the past while (more than 2 weeks):- Friend Activity: "Hmm, the ...

alascanarab
Casual Listener
Plan Premium Country South Africa Device MacBook Pro Mid 2015 Operating System MacOS High Sierra V 10.13.6 My Question or Issue Spotify for desktop has b...
2018-09-26 4:17:28 PM
2018-09-27 9:35:48 AM
Loxer
Community Legend
1746 Views
3 replies
0 likes
broken
Desktop
fail
iOS
Issues
macbook
Premium

1746 Views
3 replies
0 likes

HELP!!!! music sounds scratchy all the time

no matter what I do, every song I play on my MacBook in Spotify sounds scratchy. the songs don't skip, but you can hear scratching/flapping sounds in the background. I just bought my premium account a few days agoa and did not have this problem until...

miss_yiddish
Newbie
no matter what I do, every song I play on my MacBook in Spotify sounds scratchy. the songs don't skip, but you can hear scratching/flapping sounds in the background. I just bought my premium a...
2013-03-06 7:35:00 AM
2013-03-06 7:47:29 AM
MichaelJerzak
Composer
2793 Views
2 replies
0 likes
Mac
Premium
scratching

2793 Views
2 replies
0 likes

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