Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: slow

Labels

Forum Posts

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • dtulman14
  • Casual Listener
  • 31361 Views
  • 15 replies
  • 1 likes
  • Error
    music stops
  • 31361 Views
  • 15 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 160256 Views
  • 0 replies
  • 34 likes
  • Mac
  • 160256 Views
  • 0 replies
  • 34 likes

Solved!!Superuser Contribution Spotify on Mac is shockingly slow and freezes

Ive seen a few similar topics from a while back and wondered if Spotify actually ever reads these!! Is anyone else having same issue? Basically:Spotify freezes alotIve cleared my cache several times to rectify but am bored with having to do this. I d...

  • Regular
  • Ive seen a few similar topics from a while back and wondered if Spotify actually ever reads these!!  Is anyone else having same issue?   Basically: Spotify freezes alot Ive cleared my c...
  • Guido
  • Spotify Legend
  • 38867 Views
  • 95 replies
  • 57 likes
  • Cache
    disappointed
    Mac
    slow
  • 38867 Views
  • 95 replies
  • 57 likes

Spotify takes ages to load

Hi. I have downloaded the spotify app on my iMac (Retina 4K, 21.5-inch, Late 2015) running High Sierra 10.13.4 and it takes 5 minutes to load. Surely, this can't be right. I've uninstalled and reinstalled but get the same problem. I'm at the point wh...

  • Newbie
  • Hi. I have downloaded the spotify app on my iMac (Retina 4K, 21.5-inch, Late 2015) running High Sierra 10.13.4 and it takes 5 minutes to load.   Surely, this can't be right. I'v...
  • puznihp
  • Newbie
  • 855 Views
  • 1 replies
  • 0 likes
  • High Sierra
    Mac
    slow
  • 855 Views
  • 1 replies
  • 0 likes