Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Spotify

Labels

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2175 Views
  • 1 replies
  • 0 likes
  • 2175 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4582 Views
  • 1 replies
  • 0 likes
  • 4582 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3463 Views
  • 1 replies
  • 3 likes
  • 3463 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 39082 Views
  • 19 replies
  • 1 likes
  • music stops
  • 39082 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 165192 Views
  • 0 replies
  • 35 likes
  • Mac
  • 165192 Views
  • 0 replies
  • 35 likes

Solved!!Superuser Contribution using siri for Spotify on mac

PlanPremiumDeviceMacBookPro My Question or Issue:please put Spotify on the Mac app Store , to allow using it with Siri assistant

  • Visitor
  •   Plan Premium Device MacBookPro     My Question or Issue: please put Spotify on the Mac app Store , to allow using it with Siri assistant  
  • noxedlol
  • Visitor
  • 55162 Views
  • 25 replies
  • 26 likes
  • app store
    apple
    assistant
    Mac
    macbook
    pro
    Siri
    Spotify
  • 55162 Views
  • 25 replies
  • 26 likes

Import iTunes Playlists to use with local files

PlanPremiumCountryCHDeviceMacbook Pro late 2016, iPhone XS MaxOperating SystemiOS, OS My Question or IssueHi all,I am looking to move from iTunes with Apple Music to Spotify.I have around 8000 songs in my local iTunes library which I am looking to im...

  • Newbie
  • Plan Premium Country CH Device Macbook Pro late 2016, iPhone XS Max Operating System iOS, OS   My Question or Issue Hi all, I am looking to move from iTunes with Apple Music to Spotify...
  • Mateo_Miller
  • Visitor
  • 2914 Views
  • 2 replies
  • 0 likes
  • itunes
    Spotify
  • 2914 Views
  • 2 replies
  • 0 likes

Superuser Contribution Helpless - "Spotify can't play this right now."

Premium Family Device(Macbook pro)Operating System(OSX 10.13.6) My Question or IssueI suddenly have an issue with playback. One or two songs are playable but all others play a second and skip to the next song. The message "Spotify can't play this rig...

  • Casual Listener
  • ...lay a second and skip to the next song. The message "Spotify can't play this right now. If you have the file on your computer you can import it." appears after a few skips.   Troubleshooting c...
  • Katerina
  • Spotify Legend
  • 1655 Views
  • 3 replies
  • 0 likes
  • can't
    macbook
    NOW
    Play
    right
    Spotify
    this
  • 1655 Views
  • 3 replies
  • 0 likes

Superuser Contribution Wi-Fi Issues with Libratone Zipp & Spotify Connect with Macbook Airplay/Android

I couldn't reply to a previous post regarding issues with connecting the Wi-Fi features of the Libratone Zipp to Spotify Connect. I have been banging my head against the wall trying to figure out why the Wi-Fi was not connecting to the Zipp via the L...

  • Newbie
  •   I couldn't reply to a previous post regarding issues with connecting the Wi-Fi features of the Libratone Zipp to Spotify Connect.   I have been banging my head against the wall t...
  • Peter
  • Spotify Legend
  • 1839 Views
  • 1 replies
  • 1 likes
  • Libratone
    Spotify
    Wi-Fi
  • 1839 Views
  • 1 replies
  • 1 likes

Spotify won't play certain local files

PlanPremiumCountry The NetherlandsDeviceMacbook Pro MAC OS high sierra and an Iphone 7Operating SystemMAC My Question or IssueSome time ago I noticed that Spotify did not play certain local files on my Iphone anymore. I have a couple of playlists tha...

  • Newbie
  • Plan Premium Country  The Netherlands Device Macbook Pro MAC OS high sierra and an Iphone 7 Operating System MAC   My Question or Issue Some time ago I noticed that Spotify did n...
  • Focusvity
  • Regular
  • 1770 Views
  • 1 replies
  • 0 likes
  • local files
    Local files for Spotify Mobile
    local files on iphone
    local files sync mobile phone
    local files. playlist
    Spotify
  • 1770 Views
  • 1 replies
  • 0 likes

'Saved' tab missing from sidebar.

I cant access my saved songs, I could yesterday but I woke up this morning nd couldnt. I've tried restarting my laptop and restarting Spotify but not working. Any help?

Screen Shot 2018-07-05 at 2.58.05 pm.png
  • Newbie
  • I cant access my saved songs, I could yesterday but I woke up this morning nd couldnt. I've tried restarting my laptop and restarting Spotify but not working. Any help?
  • Loxer
  • Community Legend
  • 690 Views
  • 1 replies
  • 0 likes
  • access
    saved
    sidebar
    Spotify
  • 690 Views
  • 1 replies
  • 0 likes