Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Unavailable songs

Labels

Forum Posts

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • dtulman14
  • Casual Listener
  • 31384 Views
  • 15 replies
  • 1 likes
  • Error
    music stops
  • 31384 Views
  • 15 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 160260 Views
  • 0 replies
  • 34 likes
  • Mac
  • 160260 Views
  • 0 replies
  • 34 likes

Solved!! Unavailable songs not greyed-out in my playlist

Premium plan, Canada, Macbook Pro 15" Mid 2014, macOS 10.12.6 I created a playlist using the desktop app, selecting songs that are available (not greyed-out). However, several songs are not playable. When I view the playlist via a web browser, they a...

  • Regular
  • Premium plan, Canada, Macbook Pro 15" Mid 2014, macOS 10.12.6   I created a playlist using the desktop app, selecting songs that are available (not greyed-out). However, several song...
  • Bittencourt
  • Spotify Star
  • 1097 Views
  • 8 replies
  • 0 likes
  • macOS X
    Unavailable songs
  • 1097 Views
  • 8 replies
  • 0 likes