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Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Don_D
  • Music Fan
  • 30894 Views
  • 72 replies
  • 24 likes
  • 30894 Views
  • 72 replies
  • 24 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Ytse
  • Casual Listener
  • 61327 Views
  • 256 replies
  • 21 likes
  • 61327 Views
  • 256 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3846 Views
  • 1 replies
  • 6 likes
  • 3846 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143657 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143657 Views
  • 0 replies
  • 26 likes

Superuser Contribution My spotify keeps on stopping randomly

PlanFree/PremiumCountryIndonesiaDevice(Personal computer and hp laptop)Operating System(Windows 10) My Question or IssueIt's seems like I'm the only one that have this problem right now? but the thing is my spotify keeps on stopping randomly, pausing...

  • Newbie
  • ...roblem right now? but the thing is my spotify keeps on stopping randomly, pausing randomly. I have changed my password and re-enter it, no one seems to be getting into my account. I have cleared my c...
  • Ivelina
  • Moderator
  • 103 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 103 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log into the app

I logged out from the app a few days ago and I cannot get back in. Upon opening the Spotify app I have the option to "Login" but upon clicking on it it tells me to log in through the browser, so I did. I am signed in to my Spotify through the browser...

  • Casual Listener
  • ...oesn't work.   Please help     I have a Premium account I am from Czech republic   using windows 10      
  • Vasil
  • Moderator
  • 675 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 675 Views
  • 6 replies
  • 0 likes

Superuser Contribution Blurry Profile Picture (already tried older fixes)

PlanFreeOperating SystemWindows 11I am only experiencing this issue on the browser version of Spotify My Question or IssueEvery image I upload for my profile picture looks fine initially, but when I refresh the page it becomes blurry and low quality....

  • Visitor
  • Plan Free Operating System Windows 11 I am only experiencing this issue on the browser version of Spotify   My Question or Issue Every image I upload for my profile picture looks fine ini...
  • Elena
  • Moderator
  • 540 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 540 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify accounts don't work on pc

PlanPremiumCountryUSADevicePCOperating SystemWindows 11 My Question or IssueSpotify works fine on mobile. A couple weeks ago spotify just completely broke on my PC, the website works fine until I login to ANY account, at which point it pops up with t...

  • Regular
  • ...ebsite works fine until I login to ANY account, at which point it pops up with the message "something went wrong, try reloading the page." The app fails to load anything but the settings menu, and my u...
  • Alder64
  • Newbie
  • 856 Views
  • 16 replies
  • 1 likes
  • Account
  • 856 Views
  • 16 replies
  • 1 likes

Superuser Contribution Cannot use Web player and the app

PlanFreeCountryCambodiaDevicePCOperating SystemWindow 10 My Question or IssueMy Spotify on my PC does not work anymore and I don't know why. I can login but I can't load the web player or the app. But I can use it normally on my phone. I tried every ...

  • Newbie
  • ...oad the web player or the app. But I can use it normally on my phone. I tried every possible way such as reinstall the app, Flush DNS, using a different account, change internet connection. But when I t...
  • MihailY
  • Moderator
  • 234 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify got error i cant play any song and my username got change into bunch of number and letter

PlanFreeCountryVietnamDeviceHP Laptop 15s-du1xxxOperating SystemWindows 11 My Question or IssueMy spotify app got error i cant play any songs or do anything and my username got change into bunch of number and letter

  • Newbie
  •   Plan Free Country Vietnam Device HP Laptop 15s-du1xxx Operating System Windows 11   My Question or Issue My spotify app got error i cant play any songs or do anything and my us...
  • Yordan
  • Moderator
  • 198 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution error code 52 and 4 on PC

i try to download spotify after some stupid antivirus blocked and quarantined it randomly and it deleted spotify.exe permanently. i couldnt get spotify.exe back so i just deleted the antivirus and when i tried to install spotify again it gave me erro...

  • Visitor
  • i try to download spotify after some stupid antivirus blocked and quarantined it randomly and it deleted spotify.exe permanently. i couldnt get spotify.exe back so i just deleted the antivirus and wh...
  • Kiril
  • Moderator
  • 271 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 271 Views
  • 1 replies
  • 0 likes

Superuser Contribution Upon upgrading to premium I lost all of my playlists on Desktop, but not on other connected devices

PlanPremium My Question or IssueUpon upgrading to premium I lost all of my playlists on Desktop, but not on other connected devices, despite display name and account name matching (and it apparently being the same premium account)

  • Newbie
  • Plan Premium   My Question or Issue Upon upgrading to premium I lost all of my playlists on Desktop, but not on other connected devices, despite display name and account name matching (and i...
  • Alex
  • Spotify Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 154 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows 10 Desktop app crashing

FamilyCountry DeviceWindows 10 ProOperating SystemEdition Windows 10 ProVersion 22H2Installed on ‎6/‎12/‎2020OS build 19045.2788Experience Windows Feature Experience Pack 120.2212.4190.0 My Question or IssueSpotify Version Spotify for Windows1.2.8.92...

  • Regular
  • Family Country   Device Windows 10 Pro Operating System Edition Windows 10 Pro Version 22H2 Installed on ‎6/‎12/‎2020 OS build 19045.2788 Experience Windows Feature Experience Pack 120...
  • Eni
  • Moderator
  • 1646 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 1646 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't login on windows app : auth2 error

PlanPremium DuoCountryFrance DevicePCOperating SystemWindows 11 My Question or IssueUnable to login in windows app even after resetting password I'm able to login on web and ios appI've tried to change the proxy setting but no change, the firewall is...

  • Newbie
  • Plan Premium Duo Country France  Device PC Operating System Windows 11    My Question or Issue Unable to login in windows app even after resetting password    I'm...
  • Yordan
  • Moderator
  • 296 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 296 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Webplayer: cannot switch from English to Dutch

For some time now, the Spotify web player has been presenting itself in English only. (Firefox). When I open the web player in SRWare Iron it is in Dutch, but it does not work in SRWare Iron. (Every song stops after 3 seconds). In Firefox I can open ...

  • Visitor
  • For some time now, the Spotify web player has been presenting itself in English only. (Firefox).   When I open the web player in SRWare Iron it is in Dutch, but it does not work in SRWare Iron...
  • user-removed
  • Not applicable
  • 513 Views
  • 8 replies
  • 0 likes
  • Account
  • 513 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Can't Access My Settings

PlanFreeCountryUSOperating SystemWindows 10 My Question or IssueI can't access Settings (not Account). I tried Edit -> Preferences and looking for it on the drop-down menu on my icon and username, but I can't find it. Ctrl + P only directs me to prin...

  • Casual Listener
  • Plan Free Country US Operating System Windows 10   My Question or Issue I can't access Settings (not Account). I tried Edit -> Preferences and looking for it on the drop-down menu o...
  • OscarDC
  • Moderator
  • 862 Views
  • 1 replies
  • 0 likes
  • Account
  • 862 Views
  • 1 replies
  • 0 likes

Superuser Contribution Nothing is being displayed

PlanFreeCountryUSADeviceWindowsOperating SystemWindows 10My Question or IssueHello People of the Spotify Community,I cant see anything when I log into my account. I have a blank screen. I dont see any songs or playlists. I don't know how long this ha...

  • Regular
  • Plan Free Country USA Device Windows Operating System Windows 10 My Question or Issue Hello People of the Spotify Community, I cant see anything when I log into my account. I have a blank s...
  • MisterGeneric
  • Regular
  • 1308 Views
  • 19 replies
  • 0 likes
  • Account
    Login
  • 1308 Views
  • 19 replies
  • 0 likes

Windows App EXE Location

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 Pro: Version 20H2 (latest version) My Question or IssueWhere is the Spotify EXE file location? A simple question but nobody knows... Someone else posted a month ago the same exact question and n...

  • Regular
  • Plan Premium Country USA Device PC Operating System Windows 10 Pro: Version 20H2 (latest version)   My Question or Issue Where is the Spotify EXE file location? A simple question but n...
  • elfarto1975
  • Casual Listener
  • 3516 Views
  • 3 replies
  • 0 likes
  • Account
  • 3516 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution "Something went wrong try reloading page"

PlanFree/PremiumCountryUSADevice(Samsung Galaxy 9, Windows 10 PC)Operating System(Android Oreo, Windows 10,etc.) My Question or IssueHaving trouble logging into spotify PC app and webplayer.When I log in on PC app it says something about it being blo...

  • Casual Listener
  • Plan Free/Premium Country USA Device (Samsung Galaxy 9, Windows 10 PC) Operating System (Android Oreo, Windows 10,etc.)   My Question or Issue Having trouble logging into spotify ...
  • Elena
  • Moderator
  • 1930 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 1930 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify profile won't load properly

PlanPremiumCanada DeviceAsus ZenbookOperating SystemWindows 10 My Question or IssueHello, I am also experiencing a problem: whenever myself or others try to click on the "see all" button on my Spotify profile, it wouldn't load and just show a blank p...

  • Casual Listener
  • ...n and out multiple times and disconnected and reconnected my Facebook account as well.   Long story short: whenever myself or others on their account try to click the "see all" button on my p...
  • Mihail
  • Spotify Legend
  • 880 Views
  • 1 replies
  • 0 likes
  • "see all" button
    Account
    won't load
  • 880 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't solve "Error code: accesspoint:19"

PlanFreeCountrySouth KoreaDeviceLaptopOperating SystemWindows 10 My Question or IssueI think my recent change in country settings caused this error. I can't log into my desktop app while I can in my browser and my phone. I have tried reinstalling spo...

  • Visitor
  • Plan Free Country South Korea Device Laptop Operating System Windows 10   My Question or Issue I think my recent change in country settings caused this error. I can't log into my deskt...
  • Alex
  • Spotify Legend
  • 4399 Views
  • 5 replies
  • 16 likes
  • Account
    Free
    Login
  • 4399 Views
  • 5 replies
  • 16 likes

Superuser Contribution Songs don't play on one account but they play on another account [DESKTOP]

PlanFreeCountryUnited Arab EmiratesDeviceLenovo LaptopOperating SystemWindows 10 My Question or IssueHello! I've had this spotify account for nearly 3 years and have been using the desktop app for 2 out of those 3 years. Until 3 months back, I could ...

  • Casual Listener
  • Plan Free Country United Arab Emirates Device Lenovo Laptop Operating System Windows 10   My Question or Issue Hello! I've had this spotify account for nearly 3 years and have been u...
  • Alex
  • Spotify Legend
  • 666 Views
  • 3 replies
  • 0 likes
  • Account
    Desktop
    quick reply
    songs won't play
  • 666 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Why is everything on my account not working

PlanFreeDevice: pc desktopOperating system Windows 10 My Question or IssueEverything just doesnt work. I can't search up anything I can't play anything. All official spotify created playlist are just empty.can someone plz help me. I already tried rei...

  • Casual Listener
  •   Plan Free Device: pc desktop Operating system Windows 10   My Question or Issue Everything just doesnt work. I can't search up anything I can't play anything. All official spotify ...
  • Ver
  • Spotify Legend
  • 711 Views
  • 5 replies
  • 0 likes
  • Account
    Free
  • 711 Views
  • 5 replies
  • 0 likes

Solved!! Cannot listen to music: only Android App works

Plan: PremiumCountry: ItalyDevice: Notebook AsusOperating System: Windows 10I just reinstalled the Desktop App from Microsoft Store, I can access but I am not able to play any song and all the playlists are empty. Morover, web player does not work, I...

  • Casual Listener
  • Plan: Premium Country: Italy Device: Notebook Asus Operating System: Windows 10 I just reinstalled the Desktop App from Microsoft Store, I can access but I am not able to play any song and all th...
  • davcos
  • Casual Listener
  • 380 Views
  • 1 replies
  • 0 likes
  • Account
    Android
    Desktop (Windows)
    throubleshooting
  • 380 Views
  • 1 replies
  • 0 likes