Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: active

Labels

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • r6ze-mvm2k_7
  • Regular
  • 80876 Views
  • 80 replies
  • 27 likes
  • 80876 Views
  • 80 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Lanciano007
  • Gig Goer
  • 93690 Views
  • 289 replies
  • 22 likes
  • 93690 Views
  • 289 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6689 Views
  • 1 replies
  • 6 likes
  • 6689 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 147315 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 147315 Views
  • 0 replies
  • 26 likes

Volume/mute keys not working when Spotify is the active window on Windows 7 64-bit

I am experiencing this exact issue, so I will just add my own details. I think it's worth noting that I've been using the Spotify desktop client since January this year, and the volume/mute keys on my keyboard have been working up until a day or two ...

  • Casual Listener
  • ...y keyboard have been working up until a day or two ago. (Again, they work when Spotify is not the active window.)   Details: Spotify Premium Windows 7 64-bit Generic Dell keyboard (flat k...
  • cwsault
  • Newbie
  • 1484 Views
  • 1 replies
  • 6 likes
  • active
    broken
    focus
    keyboard
    not working
    volume
    Window
  • 1484 Views
  • 1 replies
  • 6 likes