Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Ad

Labels

Forum Posts

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 133692 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 133692 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50478 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50478 Views
  • 0 replies
  • 32 likes

Superuser Contribution **bleep**

PlanFreeCountryUnited StatesDeviceDell Optiplex 7010 DTOperating SystemWindows 10 Pro My Question or IssueHi,So I listen to a podcast "Supernatural with Ashley Flowers" and when a ad comes on, I'm able to use the navigation bar to just skip to the en...

  • Not applicable
  • ...nd when a ad comes on, I'm able to use the navigation bar to just skip to the end. I have never bought Spotify Premium, and I don't think that it is even a feature of Premium.    Thanks, Jesse
  • Mario
  • Moderator
  • 334 Views
  • 1 replies
  • 0 likes
  • Ad
    Glitch
  • 334 Views
  • 1 replies
  • 0 likes

Inappropriate ad

I just had to sit through an ad titled "Baby Keem" and... MY GOSH THE EXPLICIT LANGUAGE! I can't tell you how many times the words f*** and bi*** were said, not to mention the ad opens with a guy talking about "sitting on my face"... I understand the...

  • Casual Listener
  • I just had to sit through an ad titled "Baby Keem" and... MY GOSH THE EXPLICIT LANGUAGE! I can't tell you how many times the words f*** and bi*** were said, not to mention the ad opens with a guy t...
  • --7
  • Casual Listener
  • 344 Views
  • 2 replies
  • 0 likes
  • Ad
  • 344 Views
  • 2 replies
  • 0 likes

Ads Freeze program

PlanFreeCountryUSA DevicePCOperating SystemWindows 10 My Question or IssueA few songs will play then when an ad is called for the ad never loads and no other songs can be played. Says "the requested song will be played after the ads" but the ads neve...

  • Casual Listener
  • Plan Free Country USA   Device PC Operating System Windows 10   My Question or Issue A few songs will play then when an ad is called for the ad never loads and no other songs c...
  • -xw5n0yk_1pgm
  • Casual Listener
  • 388 Views
  • 3 replies
  • 1 likes
  • Ad
    ads
    freeze
  • 388 Views
  • 3 replies
  • 1 likes

Web player stalled on an audio ad

PlanFree - daily userCountry CanadaDevicehp laptopOperating SystemWindows 10 My Question or Issue The web player is stalled on an audio (Walmart) ad and has been for days. I've logged out of and back into the player, I've cleared the cookies/cache, I...

  • Newbie
  • Plan Free - daily user Country  Canada Device hp laptop Operating System Windows 10   My Question or Issue  The web player is stalled on an audio (Walmart) ad and has been f...
  • 295 Views
  • 0 replies
  • 0 likes
  • Ad
    AD Locks Spotify
    Web Player
    Web player issue
    Windows 10 web player
  • 295 Views
  • 0 replies
  • 0 likes