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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 894 Views
  • 1 replies
  • 3 likes
  • 894 Views
  • 1 replies
  • 3 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 140206 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 140206 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 55697 Views
  • 0 replies
  • 33 likes
  • Windows
  • 55697 Views
  • 0 replies
  • 33 likes

Solved!! Playlist time length differing between Windows and Android

PlanPremiumCountryUnited States DeviceDell Inspiron 7559 / Samsung Galaxy S7Operating SystemWindows 10 / Android Oreo (8.0.0) My Question or IssueOn my Windows PC, I have a playlist that shows a total length of 100hrs 53min, but the same playlist sho...

  • Casual Listener
  • Plan Premium Country United States    Device Dell Inspiron 7559 / Samsung Galaxy S7 Operating System Windows 10 / Android Oreo (8.0.0)   My Question or Issue On my W...
  • the_richter
  • Visitor
  • 1771 Views
  • 4 replies
  • 0 likes
  • Android
    Playlist Stats
    Windows
    Windows Android connect
  • 1771 Views
  • 4 replies
  • 0 likes

Solved!! Spotify Connect not working on Onkyo TX-NR414

PlanPremiumCountrySwitzerlandDeviceWindows 10 PC / Android 11/12 Phones / MacBookPro Early 2011Operating SystemWindows 10 / Android 11/12 / MacOS 10.11 My Question or IssueWe startet a Premium Duo account a couple of weeks ago to use the Spotify Conn...

  • Casual Listener
  • Plan Premium Country Switzerland Device Windows 10 PC / Android 11/12 Phones / MacBookPro Early 2011 Operating System Windows 10 / Android 11/12 / MacOS 10.11   My Question or Issue W...
  • MauriceSp
  • Visitor
  • 2876 Views
  • 16 replies
  • 0 likes
  • Android
    Onkyo
    receiver
    spotify connect
  • 2876 Views
  • 16 replies
  • 0 likes

Superuser Contribution Happy holidays hub isn't viewed

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueHello.I don't know, why a hub Happy holi...

  • Roadie
  • ...indows 10   My Question or Issue Hello. I don't know, why a hub Happy holidays isn't viewed in browse tab in Spotify, both in Web player, desktop and android. Please, could You look on It? T...
  • MihailY
  • Moderator
  • 172 Views
  • 1 replies
  • 0 likes
  • "android""search not working"
    Android
    Browse
    Web Player
  • 172 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Song Radio doesn't feature the original song?

For my account across every device, when I go to Song Radio the original song doesn't appear as it died for other people with the same devices. Attached are two screenshots of the issue. I'm in the song radio for "Mural" by Lupe Fiasco and it isn't i...

  • Casual Listener
  • For my account across every device, when I go to Song Radio the original song doesn't appear as it died for other people with the same devices.   Attached are two screenshots of the issue. I'm...
  • Vasil
  • Moderator
  • 2941 Views
  • 14 replies
  • 1 likes
  • Android
    bug
    Desktop
    device
    song radio
  • 2941 Views
  • 14 replies
  • 1 likes

Superuser Contribution Spotify Pauses after 30 seconds

PlanPremiumCountryUSADeviceWindows 10 Desktop (Store App + Desktop), Android App (Samsung S9)Operating SystemWindows 10 My Question or IssueWhen playing Spotify on any of my devices, the song pauses after exactly 30 seconds of playing. If I play the ...

  • Casual Listener
  • Plan Premium Country USA Device Windows 10 Desktop (Store App + Desktop), Android App (Samsung S9) Operating System Windows 10   My Question or Issue When playing Spotify on any of m...
  • ShadoSlayor
  • Visitor
  • 3113 Views
  • 5 replies
  • 2 likes
  • Android
    Desktop
    pause
    web
  • 3113 Views
  • 5 replies
  • 2 likes

Superuser Contribution Can't sort music in artist's liked songs

PlanPremiumCountryPakistanDeviceSamsung Note 8Operating SystemWindows 10, Android My Question or IssueWhen I go to the artist page and see the liked songs for that artist, I can't sort the music.

  • Casual Listener
  • Plan Premium Country Pakistan Device Samsung Note 8 Operating System Windows 10, Android   My Question or Issue When I go to the artist page and see the liked songs for that artist, I...
  • Mihail
  • Spotify Legend
  • 294 Views
  • 2 replies
  • 1 likes
  • Android
    artist
    liked songs
    Sort
  • 294 Views
  • 2 replies
  • 1 likes

Superuser Contribution Duo Mix Playlist Bug

Spoiler (Highlight to read)PlanPremium DuoCountryTurkey DevicePC, iOS, AndroidOperating SystemWindows 10 Enterprise EditionPlanPremium DuoCountryTurkey DevicePC, iOS, AndroidOperating SystemWindows 10 Enterprise EditionMy Question or IssueSo as you k...

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  • Casual Listener
  • Plan Premium Duo Country Turkey  Device PC, iOS, Android Operating System Windows 10 Enterprise Edition My Question or Issue So as you know, Duo Mix has three different playlists as s...
  • Alex
  • Moderator
  • 548 Views
  • 2 replies
  • 0 likes
  • Android
    Cross-Platform Issue
    Desktop
    Duo Mix
    iOS
    Premium
  • 548 Views
  • 2 replies
  • 0 likes

Solved!! Cannot listen to music: only Android App works

Plan: PremiumCountry: ItalyDevice: Notebook AsusOperating System: Windows 10I just reinstalled the Desktop App from Microsoft Store, I can access but I am not able to play any song and all the playlists are empty. Morover, web player does not work, I...

  • Casual Listener
  • ...he playlists are empty. Morover, web player does not work, I can access but then I get an error (see attachment). I can succesfully use only Android App, this situation has been going on for a long t...
  • davcos
  • Casual Listener
  • 289 Views
  • 1 replies
  • 0 likes
  • Account
    Android
    Desktop (Windows)
    throubleshooting
  • 289 Views
  • 1 replies
  • 0 likes

Spotify connect through PC only works when initiated on phone

PlanPremiumDeviceEssential Phone / Windows PCOperating SystemWindows 10 My Question or IssueWhen trying to play music on my speaker through spotify connect on my PC. I cannot find any devices. But when i open spotify on my phone and click devices, i ...

  • Visitor
  • Plan Premium Device Essential Phone / Windows PC Operating System Windows 10   My Question or Issue When trying to play music on my speaker through spotify connect on my PC. I cannot fin...
  • 300 Views
  • 0 replies
  • 0 likes
  • Android
    Connect
    essential
    PC
    Premium
  • 300 Views
  • 0 replies
  • 0 likes

Superuser Contribution Shuffle Broke Queue

PlanPremiumCountryUnited KingdomDevice(note 9, aspire acer laptop, ps4 pro)Operating System(Android pie, Windows 10, Playstation) My Question or Issueokay so i have noticed that if you put a playlist on shuffle then add songs to a queue it really mes...

  • Visitor
  • Plan Premium Country United Kingdom Device (note 9, aspire acer laptop, ps4 pro) Operating System (Android pie, Windows 10, Playstation)   My Question or Issue okay so i have n...
  • Peter
  • Spotify Legend
  • 922 Views
  • 1 replies
  • 1 likes
  • Android
    Desktop
    Fix
    Issues
    shuffle
  • 922 Views
  • 1 replies
  • 1 likes

Solved!! Trouble syncing

PlanPremiumDevice(Huawei P Smart and HP Pavillion Laptop)Operating System(Android 9, Windows 10) My Question or IssueHi,I have been using Spotify consistently on both my phone and desktop for a while now with no issue, but today I tried to play a son...

  • Casual Listener
  • Plan Premium Device (Huawei P Smart and HP Pavillion Laptop) Operating System (Android 9, Windows 10)   My Question or Issue Hi, I have been using Spotify consistently on both my p...
  • Damian98
  • Casual Listener
  • 619 Views
  • 2 replies
  • 0 likes
  • Android
    Desktop
    hp
    HP Pavillion
    huawei
    Huawei P Smart
    phone
    Sync trouble
  • 619 Views
  • 2 replies
  • 0 likes

music cuts out partually though track plays artist that im not liking/following

Planfamily (other ppl on the plan rarely use it)CountryaustraliaDevicePC (desktop) and on samsung galaxy S9+Operating System(windows 10 64bit spotify app from windows store) and android phone My Question or Issueit only just started happening (about ...

  • Casual Listener
  • Plan family (other ppl on the plan rarely use it) Country australia Device PC (desktop) and on samsung galaxy S9+ Operating System (windows 10 64bit spotify app from windows store) and android...
  • kylin
  • Regular
  • 707 Views
  • 1 replies
  • 1 likes
  • Android
    PC
    Samsung galaxy S9+
    Windows
  • 707 Views
  • 1 replies
  • 1 likes

Mark Podcast As Played

Please add the ability to mark podcasts as played (or unplayed for that matter) individually or in group selections for major platforms (Windows, Android, & iOS). Searching this site shows multiple requests for such a feature on each platform back in...

  • Newbie
  • Please add the ability to mark podcasts as played (or unplayed for that matter) individually or in group selections for major platforms (Windows, Android, & iOS).   Searching this site s...
  • OneByBoo
  • Rising Star 4
  • 1580 Views
  • 1 replies
  • 10 likes
  • Android
    iOS
    podcast
    Windows
  • 1580 Views
  • 1 replies
  • 10 likes

Ruined Song/Album Organisation

Why did Spotify find it necessary to remove individually saved / ticked songs from being listed in the user library in the album section of all platforms except web?I used to browse my saved/ticked selection of music via albums as I find it's the mos...

  • Music Fan
  • Why did Spotify find it necessary to remove individually saved / ticked songs from being listed in the user library in the album section of all platforms except web? I used to browse my ...
  • 324 Views
  • 0 replies
  • 0 likes
  • Android
    Indexing
    iphone
    Music
    Organisation
    PC
  • 324 Views
  • 0 replies
  • 0 likes

Unlink volume control from desktop app and remote device

PlanPremiumCountryU.S. DevicePCOperating SystemWindows 10, Android My Question or IssueI recently bought new speakers and A/V receiver and decided to try the Spotify Connect thing. All was fine and dandy until I noticed that the volume slider in the ...

  • Regular
  • Plan Premium Country U.S.   Device PC Operating System Windows 10, Android   My Question or Issue I recently bought new speakers and A/V receiver and decided to try the Spotify C...
  • 625 Views
  • 0 replies
  • 1 likes
  • Android
    Connect
    Desktop
    volume
  • 625 Views
  • 0 replies
  • 1 likes

Bug - Explicit Songs that should be explicit are not.

PlanPremium FamilyCountry US Operating SystemEffects all platforms (Desktop Client, Web Player, Mobile) My IssueSongs that are marked "Explicit" are not playing the explicit versions. For example, "G-Eazy - The Beautiful & Damned - Legend". I've also...

  • Casual Listener
  • Plan Premium Family Country  US     Operating System Effects all platforms (Desktop Client, Web Player, Mobile)   My Issue Songs that are marked "Explicit" are not playi...
  • 366 Views
  • 0 replies
  • 1 likes
  • Android
    apple
    bug
    explicit content
    osx
    Web Player
    Windows
  • 366 Views
  • 0 replies
  • 1 likes

Local cover art not showing but does on android

I added my local files to spotify yesterday and I noticed that some of the cover art isnt showing for some songs. Some songs are fine and some arent, the thing is I have a different cover for each song. A cover will show for some songs but the cover ...

  • Newbie
  • ...ong. A cover will show for some songs but the cover that is shown is either the first cover in the folder or the cover that was on the song before or just no cover at all. When I load up the android v...
  • AeroZ
  • Composer
  • 685 Views
  • 1 replies
  • 0 likes
  • Android
    covers
    No Artwork
    No Covers
    Premium
    Spotify
    Windows
  • 685 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't get spotify to stop opening a bad playlist that I never followed/searched for. How to fix?

PlanPremiumCountry CanadaDeviceTwo different Windows 10 PCs and a Samsung Galaxy S7 Edge as well.Operating SystemWindows 10 and Android 8.0.0 My Question or Issue Random times that I open spotify on any device it keeps defaulting me to this specific ...

  • Newbie
  • Plan Premium Country  Canada Device Two different Windows 10 PCs and a Samsung Galaxy S7 Edge as well. Operating System Windows 10 and Android 8.0.0   My Question or Issue  R...
  • Daisy
  • Spotify Legend
  • 779 Views
  • 3 replies
  • 1 likes
  • Android
    bug
    default playlist
    Desktop
    DJ Dayna
    Playlist
  • 779 Views
  • 3 replies
  • 1 likes

Superuser Contribution Play counter not updating

Hi everyone, ive noticed that on a few artist profile including my own that the play counter is not updating. My new track usually gets 150 plays every day. This Is being updated but the play counter is not increasing. Is anyone else experiencing thi...

  • Composer
  • Hi everyone,    ive noticed that on a few artist profile including my own that the play counter is not updating. My new track usually gets 150 plays every day. This Is being updated but t...
  • Guido
  • Spotify Legend
  • 2843 Views
  • 5 replies
  • 5 likes
  • Android
    Desktop
    iOS
    Mac
    Mobile
    Windows
  • 2843 Views
  • 5 replies
  • 5 likes

Local songs not scrobbled to Last.fm - UPDATE

Hello, My local songs are not scrobbled to Last.fm while the online ones are. I'm using the new Last.fm scrobbling technique, where you give permission on the Last.fm website. A recent Spotify patch is supposed to have fixed this. Unfortunately, that...

  • Casual Listener
  • ...ncluding local files that are not scrobbled. Spotify failed to remove the 'Scrobble to Last.fm' setting in the Desktop and Android app as well even though it does not work anymore and actually causes a...
  • 540 Views
  • 0 replies
  • 0 likes
  • Android
    last.fm
    local files
    Windows
  • 540 Views
  • 0 replies
  • 0 likes