Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: app not responding

Labels

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 49517 Views
  • 77 replies
  • 27 likes
  • 49517 Views
  • 77 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • rednblu
  • Roadie
  • 75413 Views
  • 271 replies
  • 21 likes
  • 75413 Views
  • 271 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5290 Views
  • 1 replies
  • 6 likes
  • 5290 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145430 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145430 Views
  • 0 replies
  • 26 likes

Superuser Contribution constant skipping

PlanpremiumCountryusaDevicewindows 11 desktop pc, iphone 12Operating SystemWindows 11 My Question or IssueOn my desktop app, My spotify is stuck playing a playlist of mine and it skips through the whole playlist playing each song for less than a seco...

  • Newbie
  • Plan premium Country usa Device windows 11 desktop pc, iphone 12 Operating System Windows 11   My Question or Issue On my desktop app, My spotify is stuck playing a playlist of mine an...
  • smlafferty
  • Newbie
  • 838 Views
  • 4 replies
  • 0 likes
  • app not responding
    network
    skip songs
    skipping
  • 838 Views
  • 4 replies
  • 0 likes