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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 133774 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 133774 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50533 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50533 Views
  • 0 replies
  • 32 likes

Superuser Contribution iOS app saves only full albums, not the songs I need

PlanPremium (Family)CountryHungaryDevice(iPhone 5S)Operating System(iOS 12.1.4) My Question or Issue I use spotify for years in desktop and in my phone. The saved albums and songs were the same until now but today I reinstalled the Spotify iOS app be...

  • Casual Listener
  • ...ine in the desktop application.   When I try to delete a song from an album, two things happen: 1. the whole album dissappears 2. nothing dissapearing, full album stays in my library   I...
  • bodibuilder
  • Casual Listener
  • 586 Views
  • 3 replies
  • 0 likes
  • application
    iOS
    Mobile
  • 586 Views
  • 3 replies
  • 0 likes

Saved Songs Not Showing Up

PlanPremiumCountry The United States of AmericaDeviceHP Notebook (Windows)Operating SystemWindows 8? IssueFor quite a while now (two weeks?) I have been experiencing a bug in which when I click on "Songs" in the "Your Library" category it will show a...

  • Casual Listener
  • ...t should definitely be showing something.   Note: I have tried restarting the application, the computer, and even deleting and redownloading the application.   Image Link: http://p...
  • 547 Views
  • 0 replies
  • 5 likes
  • App
    application
    bug
    issue
    Windows
  • 547 Views
  • 0 replies
  • 5 likes

Playback Speed Increases Unexpectedly

OS: Windows 8.1 EnterpriseSpotify Version: 1.0.77.338.g758ebd78 I am experiencing a bug where music playback speed seems to be increased unexpectedly. The bug may be occuring when I've had the program open, pause music, then restart listening. This i...

  • Newbie
  • ...bsp;occuring when I've had the program open, pause music, then restart listening.   This is occuring in both the Windows 8.1 desktop application as well as the Android app. I cannot say f...
  • 533 Views
  • 0 replies
  • 0 likes
  • Android
    application
    bug
    bug report
    double speed
    fast
    playback speed
    Windows
  • 533 Views
  • 0 replies
  • 0 likes

Descriptive Text Beneath Tiles Truncated

I'm not sure if this annoys anyone else, but when text beneath the tiles on - for example - the "Browse" pane is too long, the ending is cut off and replaced with an ellipsis. As far as I can work out, there is no way for me to see the rest of the te...

Spotify.PNG
  • Casual Listener
  • ...hen I can't.   I've tried hovering over the text in anticipation of a tooltip and expanding the application window but nothing seems to make the text appear. I am using the desktop application...
  • 338 Views
  • 0 replies
  • 1 likes
  • application
    Description
    ellipsis
    text
    truncated
    Windows
  • 338 Views
  • 0 replies
  • 1 likes