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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137065 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137065 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53286 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53286 Views
  • 0 replies
  • 33 likes

Superuser Contribution Liked songs not showing as liked on artist page (ALL DEVICES, NOT JUST DESKTOP)

PlanPremiumCountryUSADeviceLITERALLY HAPPENING ON EVERY DEVICE I OWN (windows 10, android, ios, macbook) My Question or IssueSome artists not showing the liked tracks that are sitting in my liked tracks. Yes i've made sure it's not another album/etc.

  • Casual Listener
  •   Plan Premium Country USA Device LITERALLY HAPPENING ON EVERY DEVICE I OWN (windows 10, android, ios, macbook)   My Question or Issue Some artists not showing the liked tracks t...
  • zjeffer
  • Regular
  • 6982 Views
  • 30 replies
  • 20 likes
  • Artist
    Artist issues
    liked
    liked songs
  • 6982 Views
  • 30 replies
  • 20 likes

Superuser Contribution Can't sort music in artist's liked songs

PlanPremiumCountryPakistanDeviceSamsung Note 8Operating SystemWindows 10, Android My Question or IssueWhen I go to the artist page and see the liked songs for that artist, I can't sort the music.

  • Casual Listener
  • Plan Premium Country Pakistan Device Samsung Note 8 Operating System Windows 10, Android   My Question or Issue When I go to the artist page and see the liked songs for that artist, I...
  • Mihail
  • Spotify Legend
  • 248 Views
  • 2 replies
  • 1 likes
  • Android
    Artist
    liked songs
    Sort
  • 248 Views
  • 2 replies
  • 1 likes

Superuser Contribution Please give us back the "Artist" column

PlanPremiumCountryUSADevice Operating SystemWindows 10 My Question or IssueI'm desperate for the return of the "Artist" column, separate from the song title. Not only is the artist very difficult to read, displaced almost half the size of the bolded ...

  • Visitor
  • Plan Premium Country USA Device   Operating System Windows 10   My Question or Issue I'm desperate for the return of the "Artist" column, separate from the song title. Not only i...
  • CarlosE
  • Moderator
  • 2267 Views
  • 1 replies
  • 140 likes
  • Artist
    display
    UI
  • 2267 Views
  • 1 replies
  • 140 likes

Solved!!Superuser Contribution "We can't play this song until you allow this artist in the spotify phone app"

PlanPremiumCountrySwedenDeviceMobile & PCOperating SystemAndroid & Windows 10 My Question or IssueI'm trying to play music from the band "Pendulum" but whenever i press play i get a message popup saying:"Spotify We can't play this song until you allo...

  • Visitor
  • ...ress play i get a message popup saying: "Spotify We can't play this song until you allow this artist in the spotify phone app"   When i try playing it on my phone nothing happens at all. I've l...
  • fpocs
  • Visitor
  • 23987 Views
  • 29 replies
  • 0 likes
  • allow
    allow this artist
    Artist
    can't play song
    spotify phone app
    We can't play this song until you allow this artist in the spotify phone app
  • 23987 Views
  • 29 replies
  • 0 likes

Superuser Contribution how to change the genres of your artistpage?

Busy looking around for 30 minutes and not idea where to post this or where to find an answer.through everynoise.com I found out my own band is labeled in only 1 very specific genre. This is not correct as we are much broader and not even countryspec...

  • Casual Listener
  • ...ite that similar bands as ours are tagged in much more genres.         How can we as artist change this?   Search through google learns us that a lot of artists have s...
  • Danpatra
  • Regular
  • 4937 Views
  • 5 replies
  • 1 likes
  • Artist
  • 4937 Views
  • 5 replies
  • 1 likes

Superuser Contribution Artists and Albums removed!

Premium New Zealand HP Spectre, Samsung A51Windows 10, Android Nearly all my artists are missing. Only 5 show in the desktop App and the Android App.Nearly all my albums are missing. Only 6 show in the desktop App.However maybe most but at least over...

  • Newbie
  •   Premium   New Zealand   HP Spectre, Samsung A51 Windows 10, Android   Nearly all my artists are missing. Only 5 show in the desktop App and the Android App. Nearly a...
  • Mihail
  • Spotify Legend
  • 406 Views
  • 1 replies
  • 0 likes
  • album list
    Albums
    Artist
    missing
    Missing Albums
    missing artists
  • 406 Views
  • 1 replies
  • 0 likes

How does spotify count streams in beta group session?

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIf I play a song in group session and other people listened to it, how many streams will the art...

  • Casual Listener
  • ...ong in group session and other people listened to it, how many streams will the artist/song acquire? Please answer considering different device users(mac, windows)   
  • Billy-J
  • Spotify Star
  • 1658 Views
  • 1 replies
  • 0 likes
  • Artist
    song
  • 1658 Views
  • 1 replies
  • 0 likes

Artist/Recently played

PlanPremiumCountryUSADeviceSamsung Galaxy S9+, DesktopOperating SystemAndroid, Windows 10 My Question or IssueHello, I have been a premium Spotify user for a little over 5 years and I never really had a problem with the platform until these last coup...

  • Visitor
  • ...ears and I never really had a problem with the platform until these last couple of months. Whenever I click "artists" I get nothing that comes up. Before this update, I would either click "recently p...
  • Emilia_8
  • Spotify Star
  • 255 Views
  • 1 replies
  • 0 likes
  • Artist
    Recently Played
    Recently played artists not updating
  • 255 Views
  • 1 replies
  • 0 likes

What happened to "appears on" on desktop!?!?

PlanPremium (Students)CountryUnited States Device(MacBook Air)Operating System(MacOS Sierra) My Question or IssueI know this has been a thing on the app for awhile, but I usually just use desktop so it wasn't the end of the world for me. But now the ...

  • Casual Listener
  • ...ut I usually just use desktop so it wasn't the end of the world for me. But now the "appears on" section is gone from from artist's pages on desktop! I almost exclusively use artist pages to find new m...
  • EthanS1
  • Community Legend
  • 428 Views
  • 1 replies
  • 2 likes
  • appears on
    Artist
    artist page
    classical
    Desktop
  • 428 Views
  • 1 replies
  • 2 likes

[SOLVED] Songs under artist that are not liked

PlanPremiumCountryCzech RepublicDeviceHP Probook, Xiaomi Redmi 4XOperating SystemWindows 8, Android My Question or Issue If I choose Artists I can see a lot of songs by some artists even though I have not liked so many songs of that artist. When I cl...

spotify1.PNG spotify2.PNG spotify3.PNG spotify4.PNG
  • Regular
  • Plan Premium Country Czech Republic Device HP Probook, Xiaomi Redmi 4X Operating System Windows 8, Android   My Question or Issue   If I choose Artists I can see a lot of songs b...
  • 326 Views
  • 0 replies
  • 0 likes
  • Artist
    library
  • 326 Views
  • 0 replies
  • 0 likes

Bring Back My Saved Artist

When I save music to my library it should be as simple as storing a list of the artist, albums, and songs I have saved and then having the option to sort through those and further see them organized alphabetically. I have seen this function in other ...

  • Casual Listener
  • When I save music to my library it should be as simple as storing a list of the artist, albums, and songs I have saved and then having the option to sort through those and further see them o...
  • 441 Views
  • 0 replies
  • 8 likes
  • Artist
    design
    Layout
    saved
    UI
  • 441 Views
  • 0 replies
  • 8 likes

Update of Spotify...is downgrade

Operating SystemAndroid & W10 Issue:Since the last "updates of Spotify" things have changed a lot. Cool graphics, playlists, cool way of seeing the album animated picture (on phone)...but the customisation, the personalization of everyone owns music ...

  • Casual Listener
  • ...hone) ...but the customisation, the personalization of everyone owns music is far worse. Two main (and not only) points:  In the previous versions you could have among "Your artists" not only the o...
  • Mare92
  • Casual Listener
  • 1385 Views
  • 2 replies
  • 10 likes
  • Artist
    Artist Playlist
    followed playlists
    songs
  • 1385 Views
  • 2 replies
  • 10 likes

Superuser Contribution Artist not showing on Local Files

PlanPremiumCountry United StatesOperating SystemWindows 10 My Question or Issue I have recently downloaded 164 songs from SoundCloud which I intended to put into Spotify as it is much easier for me. All of the songs have imported fine, but they are n...

  • Newbie
  • ...nto Spotify as it is much easier for me. All of the songs have imported fine, but they are not showing the artist. (Attachment 1) Shows they are not showing in Spotify  (Attachment 2) Shows t...
  • Daisy
  • Spotify Legend
  • 1889 Views
  • 1 replies
  • 0 likes
  • Artist
    local files
  • 1889 Views
  • 1 replies
  • 0 likes

Stream Counter is not working

Country Germany Operating SystemWindows 10 My Question or Issue Hi, I have my own music on spotify. The "Spotiy for Artists" app shows me, that I had streams the last 3 days, but the counter doesn't count anything. The number 19,499 isn't changing. N...

  • Casual Listener
  • Country  Germany   Operating System Windows 10   My Question or Issue   Hi,   I have my own music on spotify. The "Spotiy for Artists" app shows me, that I had s...
  • Luke
  • Spotify Star
  • 10875 Views
  • 3 replies
  • 1 likes
  • Artist
    Counter
    problem
    Streams
  • 10875 Views
  • 3 replies
  • 1 likes

Prevent unwanted genres and artists

I live in Brazil. I'm brazillian. Ok? But I'm metal fond. Yes. I just like all types of metal. Heay Metal. Progressive Metal. New Metal. Classic Metal. Metal. But I also like Punk, Punk Rock, Rock'n'Roll, Classic Rock, Hard Rock and other - just the ...

  • Newbie
  • ...ock, Rock'n'Roll, Classic Rock, Hard Rock and other - just the good - genres and good artists.   Then, why for the heaven's sake, everytime I open my Windows Spotify  I'm "delighted" with B...
  • majorminus7
  • Newbie
  • 865 Views
  • 1 replies
  • 18 likes
  • Artist
    genre
    unwanted
  • 865 Views
  • 1 replies
  • 18 likes