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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136976 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 136976 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53214 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53214 Views
  • 0 replies
  • 33 likes

Superuser Contribution [Win10] Blank Screen On Start-up after Windows Reinstall

PlanPremiumCountryUnited KingdomDeviceASUS LaptopOperating SystemWindows 10 My Question or IssueHave been using Spotify desktop app for quite a while with no issue. Recently, I have reinstalled Windows 10 on my laptop for better performance. After re...

  • Casual Listener
  • Plan Premium Country United Kingdom Device ASUS Laptop Operating System Windows 10   My Question or Issue Have been using Spotify desktop app for quite a while with no issue. Recently,...
  • bainesliu
  • Visitor
  • 2043 Views
  • 8 replies
  • 1 likes
  • black screen
    blank screen
    Window
  • 2043 Views
  • 8 replies
  • 1 likes

Superuser Contribution Video Podcasts make the screen go black

I've tried with and whiteout hardware acceleration. every time i turn on joe rogan the whole screen goes black and i have to CTRL+ALT+Delete out of it. very annoying, basically i can't watch video podcasts on desktop for some reason PlanPremiumCountr...

  • Regular
  • I've tried with and whiteout hardware acceleration. every time i turn on joe rogan the whole screen goes black and i have to CTRL+ALT+Delete out of it.  very annoying, basically i can't watch vi...
  • Alex
  • Moderator
  • 4071 Views
  • 12 replies
  • 0 likes
  • black screen
    Podcast Video
  • 4071 Views
  • 12 replies
  • 0 likes

Superuser Contribution Homepage is bugged

Device info- premium plan;- version: 1.1.44.538.g8057de92 (Microsoft Store version);- o. s. version: 64-bit Windows 10 Home;- screen: 1920x1080 screen scaled in Windows settings by 125%, thus effectively 1536x864 as this website shows https://bestfir...

  • Regular
  • Device info - premium plan; - version: 1.1.44.538.g8057de92 (Microsoft Store version); - o. s. version: 64-bit Windows 10 Home; - screen: 1920x1080 screen scaled in Windows settings by 1...
  • Ver
  • Spotify Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • black screen
    bug
    cut
    Homepage
    Windows 10
  • 250 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows 10 Desktop app black screen only

Have reinstalled a number of times (from Spotify AND Windows Store) and tried all the solutions on here but the desktop app only opens with a black screen, as below :-This seems fairly common and has been happening for some time, but nothing appears ...

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  • Visitor
  • Have reinstalled a number of times (from Spotify AND Windows Store) and tried all the solutions on here but the desktop app only opens with a black screen, as below :- This seems fairly common...
  • Alex
  • Moderator
  • 1920 Views
  • 1 replies
  • 1 likes
  • black screen
    Windows 10
  • 1920 Views
  • 1 replies
  • 1 likes

Black screen after login

So, I logged in on the spotify program thingy and then it just gave me a black screen with the minimize etc. options plus the three dots in the top right. Rebooting does not help. After reinstalling spotify it works for a few hours but then the same ...

  • Newbie
  • So, I logged in on the spotify program thingy and then it just gave me a black screen with the minimize etc. options plus the three dots in the top right. Rebooting does not help. After reinstalling ...
  • 540 Views
  • 0 replies
  • 1 likes
  • black screen
  • 540 Views
  • 0 replies
  • 1 likes