Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: blank screen

Labels

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

122908 Views

83 replies

27 likes

  • 122908 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

whatintheworldisthis

Visitor

117115 Views

291 replies

22 likes

  • 117115 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

9107 Views

1 replies

6 likes

  • 9107 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Spotify Legend

150107 Views

0 replies

26 likes

Mac
Windows
  • 150107 Views
  • 0 replies
  • 26 likes

Superuser Contribution [Win10] Blank Screen On Start-up after Windows Reinstall

PlanPremiumCountryUnited KingdomDeviceASUS LaptopOperating SystemWindows 10 My Question or IssueHave been using Spotify desktop app for quite a while with no issue. Recently, I have reinstalled Windows 10 on my laptop for better performance. After re...

Casual Listener

Plan Premium Country United Kingdom Device ASUS Laptop Operating System Windows 10   My Question or Issue Have been using Spotify desktop app for quite a while with no issue. Recently,...

bainesliu

Visitor

3090 Views

8 replies

1 likes

black screen
blank screen
Window
  • 3090 Views
  • 8 replies
  • 1 likes