Topics with Label: broken

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 133625 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 133625 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50436 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50436 Views
  • 0 replies
  • 32 likes

Superuser Contribution Local files is broken, unable to be sent to iPhone (need Spotify staff help)

PlanPremiumCountryCanadaDeviceiPhone 11 Pro, Windows laptopOperating Systemidk the new Windows, like whatever it is, 10 or something, maybe 11, who cares My Question or Issue I have spent the last 2 hours attempting to fix my local files issue on Spo...

  • Music Fan
  • ...ssue   I have spent the last 2 hours attempting to fix my local files issue on Spotify. I have scoured the internet, looked at forum posts, reddit posts, everything, nothing works. The system is broken...
  • Jeremy
  • Moderator
  • 2230 Views
  • 23 replies
  • 2 likes
  • broken
    Desktop
    Glitch
    iOS
    issue
    local files
    Windows
  • 2230 Views
  • 23 replies
  • 2 likes

Solved!! Cannot report offensive Spotify In Solidarity content

PlanPremium (now free, since I cancelled my premium account over Spotify pushing politics)CountrySouth Africa DevicePC, Windows Desktop ClientOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueUsually, users may report offens...

  • Roadie
  • Plan Premium (now free, since I cancelled my premium account over Spotify pushing politics) Country South Africa   Device PC, Windows Desktop Client Operating System (iOS 10, Android&nbs...
  • DarylA
  • Casual Listener
  • 3028 Views
  • 26 replies
  • 53 likes
  • BackOffWithPolitics
    broken
    Content
    fault
    offensive
    platform
    report
    technical
  • 3028 Views
  • 26 replies
  • 53 likes

Very bizarre rendering issues

 PlanPremium (family)CountryUKDeviceAMD CPU and GraphicsOperating SystemWin10 My Question or IssuePersisting rendering issue in the programme, screenshot attached. Tried disabling/enabling hardware acceleration, restarting the programme and PC, etc e...

Spotify Screenshot.PNG
  • Casual Listener
  •   Plan Premium (family) Country UK Device AMD CPU and Graphics Operating System Win10   My Question or Issue Persisting rendering issue in the programme, screenshot attached. Tried di...
  • 304 Views
  • 0 replies
  • 0 likes
  • broken
    Rendering
    UI
    unusable
    Windows
  • 304 Views
  • 0 replies
  • 0 likes

Solved!! Keyboard hotkey 'jump to letter' broken (Desktop)

Hi, I have had this problem for a couple of months now, I found an older topic that described the same issue but it seems to be dead. There are 2 playlist functions that seem to have broken/disappeared in an update late 2019. 1.) Previously if I doub...

  • Regular
  • ...ave broken/disappeared in an update late 2019.   1.) Previously if I double clicked on the artwork of the currently playing song it would take me to the playlist the song is in and to its p...
  • mwg9
  • Regular
  • 574 Views
  • 2 replies
  • 0 likes
  • alpha key
    broken
    HotKey
  • 574 Views
  • 2 replies
  • 0 likes

Superuser Contribution Discord Listening Party Delay

I (used to) frequently use Spotify Listening Party in Discord so I can listen to the same music as my friend. However, as of late, whenever a song ends there is a 30-60 second delay of silence where nothing plays. After the period of silence has pass...

  • Casual Listener
  • I (used to) frequently use Spotify Listening Party in Discord so I can listen to the same music as my friend.   However, as of late, whenever a song ends there is a 30-60 second delay of silen...
  • CarlosE
  • Moderator
  • 18432 Views
  • 4 replies
  • 8 likes
  • autoplay
    broken
    Discord
    listen along
    listening party
    song delay
  • 18432 Views
  • 4 replies
  • 8 likes

Spotify can't play this right now. If you have the file on your computer you can import it.

So i use spotify like everyday and all of a sudden yesterday every song was being skipped and individual songs get "spotify can't play this right now".I reinstalled it like 4 times now, turned off hardware acceleration, etc etc.The web player works f...

  • Newbie
  •    So i use spotify like everyday and all of a sudden yesterday every song was being skipped and individual songs get "spotify can't play this right now". I reinstalled it like 4 times no...
  • Nykmark
  • Casual Listener
  • 795 Views
  • 3 replies
  • 1 likes
  • broken
    bugs
    Help
  • 795 Views
  • 3 replies
  • 1 likes

Volume/mute keys not working when Spotify is the active window on Windows 7 64-bit

I am experiencing this exact issue, so I will just add my own details. I think it's worth noting that I've been using the Spotify desktop client since January this year, and the volume/mute keys on my keyboard have been working up until a day or two ...

  • Casual Listener
  • I am experiencing this exact issue, so I will just add my own details. I think it's worth noting that I've been using the Spotify desktop client since January this year, and the volume/mute keys on m...
  • cwsault
  • Newbie
  • 1064 Views
  • 1 replies
  • 6 likes
  • active
    broken
    focus
    keyboard
    not working
    volume
    Window
  • 1064 Views
  • 1 replies
  • 6 likes