Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: bug artist

Labels

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • notworking117
  • Casual Listener
  • 92637 Views
  • 81 replies
  • 27 likes
  • 92637 Views
  • 81 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 103272 Views
  • 291 replies
  • 22 likes
  • 103272 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 7511 Views
  • 1 replies
  • 6 likes
  • 7511 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 147995 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 147995 Views
  • 0 replies
  • 26 likes

Shuffle playing the same artist multiple times in a row, but only backwards from the start

Whenever I start a shuffle play on a playlist, the shuffle looks normal in the queue -- but if I keep moving back to the previous songs, they are almost all by the same artist until after about 20 or so songs when it goes back to a normal shuffle. Th...

unknown unknown unknown unknown
  • Newbie
  • Whenever I start a shuffle play on a playlist, the shuffle looks normal in the queue -- but if I keep moving back to the previous songs, they are almost all by the same artist until after about 20 or...
  • 3217 Views
  • 0 replies
  • 1 likes
  • bug artist
    Bugged playback
    Shuffle Algorithm
    shuffle bug
    Shuffle in playlists
  • 3217 Views
  • 0 replies
  • 1 likes