Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...
Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...
meahtenoha
Operating SystemWindows 10 Ever since the recent update on the Desktop App there's been this constant bug where changes made to playlists across different platforms will not register properly on the Desktop App. For example I will re-order a bunch of...
DeviceDesktop Operating SystemWin10 Bug: in release radar. opened 1k song playlist. clicked back, bringing back to release radar. opened to blank screen with the same scroll bar as the 1k. scrolled up and found RR the same as before except with the s...
Windows notifications that have a sound connected to them sometimes pauses, plays, or skips songs (rarely) when spotify is running. Spotify isn't the active window when this occurs and it occurs randomly when a notification pops up. At first I though...
OS: Windows 8.1 EnterpriseSpotify Version: 1.0.77.338.g758ebd78 I am experiencing a bug where music playback speed seems to be increased unexpectedly. The bug may be occuring when I've had the program open, pause music, then restart listening. This i...