Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: bug report

Labels

Forum Posts

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136954 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 136954 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53204 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53204 Views
  • 0 replies
  • 33 likes

Superuser Contribution [Desktop] Edits to playlists not registering properly since update

Operating SystemWindows 10 Ever since the recent update on the Desktop App there's been this constant bug where changes made to playlists across different platforms will not register properly on the Desktop App. For example I will re-order a bunch of...

SpotifyDesktopAppBug.gif
  • Regular
  • Operating System Windows 10   Ever since the recent update on the Desktop App there's been this constant bug where changes made to playlists across different platforms will not register prope...
  • jezzabells
  • Regular
  • 406 Views
  • 2 replies
  • 6 likes
  • bug report
    Bug Windows
    Cross-Platform Issue
    Desktop
    Desktop (Windows)
    Playlist
    Playlist issues
    update bug
  • 406 Views
  • 2 replies
  • 6 likes

BUG REPORT: playlist bug

DeviceDesktop Operating SystemWin10 Bug: in release radar. opened 1k song playlist. clicked back, bringing back to release radar. opened to blank screen with the same scroll bar as the 1k. scrolled up and found RR the same as before except with the s...

  • Casual Listener
  • Device Desktop   Operating System Win10   Bug:  in release radar. opened 1k song playlist. clicked back, bringing back to release radar. opened to blank screen with the same scr...
  • Loxer
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • bug report
    Windows 10
  • 278 Views
  • 1 replies
  • 0 likes

Windows Notifications Pause/Plays/Skips songs on Spotify windows app

Windows notifications that have a sound connected to them sometimes pauses, plays, or skips songs (rarely) when spotify is running. Spotify isn't the active window when this occurs and it occurs randomly when a notification pops up. At first I though...

  • Newbie
  • Windows notifications that have a sound connected to them sometimes pauses, plays, or skips songs (rarely) when spotify is running. Spotify isn't the active window when this occurs and it occurs rand...
  • 335 Views
  • 0 replies
  • 2 likes
  • bug
    bug report
    Windows
  • 335 Views
  • 0 replies
  • 2 likes

Playback Speed Increases Unexpectedly

OS: Windows 8.1 EnterpriseSpotify Version: 1.0.77.338.g758ebd78 I am experiencing a bug where music playback speed seems to be increased unexpectedly. The bug may be occuring when I've had the program open, pause music, then restart listening. This i...

  • Newbie
  • OS: Windows 8.1 Enterprise Spotify Version: 1.0.77.338.g758ebd78   I am experiencing a bug where music playback speed seems to be increased unexpectedly. The bug may be&nb...
  • 647 Views
  • 0 replies
  • 0 likes
  • Android
    application
    bug
    bug report
    double speed
    fast
    playback speed
    Windows
  • 647 Views
  • 0 replies
  • 0 likes