Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
a week ago
pastasås
Casual Listener
22909 Views
66 replies
23 likes

22909 Views
66 replies
23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Sunday
removeallpodcasts
Regular
58030 Views
250 replies
21 likes

58030 Views
250 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
3658 Views
1 replies
6 likes

3658 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
143380 Views
0 replies
26 likes
Mac
Windows

143380 Views
0 replies
26 likes

Superuser Contribution Spotify closing itself for almost the past 4 months

Plan(Family Premium)Country(Germany) Device(PC, OnePlus 2, OnePlus 5t)Operating System(Windows 10, Android 6, Android 10) My IssueMy spotify keeps crashing in online mode for the past 4 months almost. What happens is, if spotify starts in online mode...

realcaze
Music Fan
...ystems, can't be my connection since I moved aswell so I have a different connection now. All this indicates to your online services having a bug which has been here for almost 4 months (literally the t...
2020-09-10 12:28:40 PM
2020-12-10 8:50:50 AM
Katerina
Spotify Legend
4438 Views
7 replies
0 likes
bug

4438 Views
7 replies
0 likes

Superuser Contribution Homepage is bugged

Device info- premium plan;- version: 1.1.44.538.g8057de92 (Microsoft Store version);- o. s. version: 64-bit Windows 10 Home;- screen: 1920x1080 screen scaled in Windows settings by 125%, thus effectively 1536x864 as this website shows https://bestfir...

Anon230
Regular
...layed, new podcasts episodes, discover...) are bugged - the album covers are cut and then there is just a black screen. What did not help: - deep reinstallation (I tried both the MS s...
2020-11-14 1:13:49 PM
2020-11-19 8:43:12 AM
Ver
Spotify Legend
385 Views
1 replies
0 likes
black screen
bug
cut
Homepage
Windows 10

385 Views
1 replies
0 likes

Superuser Contribution Liked song icon disappears while switching tracks in radio playlist

PlanPremiumCountryBelarusOperating SystemWin 10 2004 (19041.508), Spotify 1.1.43.700.g20acee0f The "Heart" icon would disappear when switching tracks (in RADIO playlist) by clicking to the song on a playlist or using "Prev" or "Next" button in song c...

TheLonerD
Visitor
Plan Premium Country Belarus Operating System Win 10 2004 (19041.508), Spotify 1.1.43.700.g20acee0f The "Heart" icon would disappear when switching tracks (in RADIO playlist) by clickin...
2020-10-13 11:18:33 AM
2020-10-29 3:44:31 PM
Katerina
Spotify Legend
405 Views
1 replies
0 likes
bug
liked songs icon
Radio

405 Views
1 replies
0 likes

Superuser Contribution [BUG] Search in playlists

PlanPremiumCountryPoland DevicePCOperating SystemWindows 10 My Question or Issue1. Go to some playlist2. Search in playlist (ctrl+f)3. Play one result4. [ISSUE] When song ends (or cliecked "next"), next song is next stong of playlist, not from search...

ar2oor
Music Fan
Plan Premium Country Poland Device PC Operating System Windows 10 My Question or Issue 1. Go to some playlist 2. Search in playlist (ctrl+f) 3. Play one result 4. [ISSUE] ...
2020-10-05 6:14:24 PM
2020-10-27 1:29:42 PM
Jeremy
Spotify Legend
386 Views
1 replies
0 likes
bug
Windows

386 Views
1 replies
0 likes

Superuser Contribution Long Podcast descriptions reset scrolling

PlanPremiumCountryUSA DeviceDesktop PCOperating SystemWindows 10 My Question or IssuePodcasts with long desciptions (example: Slow German) do not stay at their currently scrolled levels while that episode is playing. This makes following along with a...

ajgajg1134
Newbie
...urrently scrolled levels while that episode is playing. This makes following along with a transcript description impossible. Steps to recreate bug: 1. Open Slow German podcast (any p...
2019-02-22 9:24:36 PM
2020-10-17 10:42:43 AM
Mihail
Spotify Legend
996 Views
2 replies
8 likes
bug
Desktop
podcast

996 Views
2 replies
8 likes

Superuser Contribution Album keeps duplicating as I scroll down my album list.

DeviceDesktopOperating SystemWindows My Question or IssueThe album "If You're Reading This It's Too Late" by Drake keeps duplicating as I scroll down my album list in "Albums" under "Your Libraries", with the "Artist" option selected in the "Sorted b...

AtifT
Visitor
Device Desktop Operating System Windows My Question or Issue The album "If You're Reading This It's Too Late" by Drake keeps duplicating as I scroll down my album list in "Albums...
2020-09-03 11:37:51 PM
2020-10-01 9:18:35 AM
Alex
Spotify Legend
508 Views
1 replies
0 likes
bug
duplicate album
Scroll

508 Views
1 replies
0 likes

Superuser Contribution Spotify cannot play certain songs on the desktop client.

PlanPremiumCountryUK DeviceDesktop PCOperating SystemWindowns 10 My Question or Issue Spotify cannot play certain songs on the desktop client. For example the UNDERTALE Soundtrack, "Ghost fight" can play without issue but "Spider dance" cannot (image...

Grorman
Casual Listener
Plan Premium Country UK Device Desktop PC Operating System Windowns 10 My Question or Issue Spotify cannot play certain songs on the desktop client. For example...
2019-02-14 2:18:56 PM
2020-08-21 9:56:12 AM
Ver
Spotify Legend
1272 Views
8 replies
3 likes
bug

1272 Views
8 replies
3 likes

Awful and after some time maddening behaviour of Spotify startup functionality.

PlanPremiumCountrySlovakiaDevicePCOperating SystemWindows 10 My Question or IssueYes, I searched and this seems to be a reappearing issue.No matter how many times I set Spotify NOT to run on Windows start, it will not startup maybe a few times, but t...

doC33
Casual Listener
Plan Premium Country Slovakia Device PC Operating System Windows 10 My Question or Issue Yes, I searched and this seems to be a reappearing issue. No matter how many times I set Spo...
2020-08-12 9:07:02 AM
2020-08-12 3:23:51 PM
doC33
Casual Listener
613 Views
6 replies
0 likes
bug

613 Views
6 replies
0 likes

Superuser Contribution [Bug][Desktop][Android] Hide this song hasn't worked for 9 months

PlanPremiumCountryUSDevice(Google Pixel, Samsung Note 8, Custom PC, MSI Laptop)Operating System(Android **bleep**-name, Windows 10)My Question or IssueOn the playlist radio the "Hide this song" button does f-all. Not a single thing. Android used to b...

nomzod
Casual Listener
Plan Premium Country US Device (Google Pixel, Samsung Note 8, Custom PC, MSI Laptop) Operating System (Android **bleep**-name, Windows 10) My Question or Issue On the playlist radio the "Hid...
2020-02-28 8:40:47 PM
2020-08-08 12:04:26 PM
Xenia
Moderator
981 Views
4 replies
1 likes
bug
Desktop
Spotify doesn't care
Unaddressed

981 Views
4 replies
1 likes

Solved!! "Every playlist on "Your Library" is empty

PlanPremiumCountrySpainDeviceWindows, iPhone 6sPlus Operating SystemWindows 10, iOS11 My Question or Issue All my playlist listed on "Your Library" section are empty on PC (Windows 10). On my iphone its all ok. But, one thing I could do and now I can...

kaironvinicius
Regular
Plan Premium Country Spain Device Windows, iPhone 6sPlus Operating System Windows 10, iOS11 My Question or Issue All my playlist listed on "Your Library" section are ...
2020-07-17 9:47:51 AM
2020-07-18 11:32:57 AM
kaironvinicius
Regular
2003 Views
9 replies
2 likes
bug
problem

2003 Views
9 replies
2 likes

Local files unable to find japanese titles anymore

The issue is with the search function of japanese language. It stopped working for me as. The files only show up now if any of the name or artist/album metadata contain english which they can be searched by but japanese language results in 0 results....

rinjyu
Casual Listener
The issue is with the search function of japanese language. It stopped working for me as. The files only show up now if any of the name or artist/album metadata contain english which they can be sear...
2020-07-09 1:44:20 PM
412 Views
0 replies
0 likes
bug
Japanese
local file
Search

412 Views
0 replies
0 likes

Bug: Song Images really big at Home Screen

PlanStudent PremiumCountryIndonesiaDeviceHP Envy x360 "13 ConvertibleOperating SystemWindows 10 64bit My Question or IssueI am sure one of Spotify programmer messed up the code and makes all song pictures at home screen really big like this:Let me kn...

Thor-x86_128
Visitor
...ode and makes all song pictures at home screen really big like this: Let me know if it's feature instead of bug, thank you!
2020-07-07 4:30:21 PM
2020-07-07 11:38:35 PM
Emilia_8
Community Legend
307 Views
1 replies
0 likes
bug

307 Views
1 replies
0 likes

Recently Played Songs on the Home Page won't Update

PlanFamily PremiumCountryCanadaDeviceRazer BladeOperating SystemWindows 10 My Question or IssueMy Recently Played on my home page on the desktop app won't update. It only occurs on the desktop app on both the spotify download and the Microsoft Store ...

NicUng
Visitor
Plan Family Premium Country Canada Device Razer Blade Operating System Windows 10 My Question or Issue My Recently Played on my home page on the desktop app won't update. It ...
2020-07-04 11:42:19 AM
2020-07-07 3:03:56 PM
Skatehead
Visitor
593 Views
1 replies
0 likes
bug
Glitch
Home
Recently Played
Recently Played Stuck
stuck

593 Views
1 replies
0 likes

Spotify starts with Windows, even when disabled and it's really pissing me off

PlanPremiumCountryUSADeviceWindows 10 desktop PC (i5-4460, 8gb ddr3 ram, GTX 1070ti, Samsung SSD)Operating SystemWindows 10 My Question or Issue Ever since I first downloaded Spotify months ago it has been opening on startup when I turn my computer o...

jd4-5h4_r959
Casual Listener
...ownloaded Spotify months ago it has been opening on startup when I turn my computer on and it's driving me absolutely nuts. This feels like the buggiest app I've ever used. * 'Open Spotify a...
2019-10-06 9:15:03 AM
2020-07-01 3:49:12 AM
leslieav
Visitor
1493 Views
5 replies
5 likes
angry
bug
bugged
not working
settings

1493 Views
5 replies
5 likes

Solved!! [BUG] Hide this song not working

PlanPremiumCountryUS Operating SystemWindows 10 My Question or IssueThe hide this song button has not been working for a couple days now, when I use it I get a "something went wrong. Try again later" message. The song greys out but will continue to p...

Titus1024
Casual Listener
Plan Premium Country US Operating System Windows 10 My Question or Issue The hide this song button has not been working for a couple days now, when I use it I get a "something ...
2019-09-10 4:51:09 PM
2020-05-13 10:56:15 AM
skind56
Music Fan
8446 Views
18 replies
10 likes
bug
Windows

8446 Views
18 replies
10 likes

Solved!! Spotify only plays one song then stops

PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 10 My Question or Issue I have had Spotify premium for more than a year, and recently (the past two weeks or so) I've been having an issue where I will play one song in a playlist...

awgreen3
Casual Listener
Plan Premium Country United States Device Desktop PC Operating System Windows 10 My Question or Issue I have had Spotify premium for more than a year, and recently (the past ...
2019-06-26 9:40:53 AM
2020-05-03 1:22:33 AM
mingthenursiles
Visitor
10539 Views
4 replies
0 likes
bug
only playing one song
Playback issues
Windows

10539 Views
4 replies
0 likes

Superuser Contribution [BUG] Dot menu overlays other windows

DeviceWindow 10 PC in the Spotify Application My Question or IssueThe little 3-dot menu in the top left of the Spotify app (contains File, Edit, View, Playback, Help) will persist over other windows, see picture. When it does this, the menu can still...

Magicdoer1
Visitor
Device Window 10 PC in the Spotify Application My Question or Issue The little 3-dot menu in the top left of the Spotify app (contains File, Edit, View, Playback, Help) will persist over o...
2020-04-20 7:50:00 PM
2020-04-21 11:38:20 AM
Elena
Moderator
398 Views
1 replies
0 likes
bug

398 Views
1 replies
0 likes

Spotify desktop rapidly skipping songs when launching a game

PlanFree/PremiumCountryFinlandDeviceLenovo ideapad 510sOperating SystemWindows 10 My Question or IssueMy Spotify desktop either skips the current songs, or starts rapidly skipping songs when I load up the game League of Legends. I've updated my audio...

Allko
Visitor
Plan Free/Premium Country Finland Device Lenovo ideapad 510s Operating System Windows 10 My Question or Issue My Spotify desktop either skips the current songs, or starts rapidly ski...
2020-04-20 3:09:48 PM
374 Views
0 replies
0 likes
bug
Troubleshooting

374 Views
0 replies
0 likes

Superuser Contribution I'm offline on spotify, while my internet is up.

PlanFreeOperating SystemWindows My Question or IssueHello everyone, since 3 months i'm dealing with the same problem which happen most of the time ; i'm offline on Spotify. While i'm using a VPN, the connection is back. I checked Hosts file, firewall...

DDeployer
Regular
Plan Free Operating System Windows My Question or Issue Hello everyone, since 3 months i'm dealing with the same problem which happen most of the time ; i'm offline on Spotify. While i'm...
2020-03-18 10:12:08 PM
2020-04-12 3:25:23 AM
DDeployer
Regular
500 Views
5 replies
0 likes
bug

500 Views
5 replies
0 likes

Superuser Contribution Music stops playing

PlanPremiumCountry DeviceBoth on my pc, laptop and iphone 8Operating SystemEverything is up to date My Question or IssueI get to play about 20 seconds. Sometimes more and sometimes less. And then my music just stops until I got hit the play button ag...

sti727
Visitor
Plan Premium Country Device Both on my pc, laptop and iphone 8 Operating System Everything is up to date My Question or Issue I get to play about 20 seconds. Sometimes more an...
2020-03-02 8:07:52 PM
2020-03-04 12:22:40 PM
Ivan
Spotify Legend
332 Views
1 replies
0 likes
bug

332 Views
1 replies
0 likes

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