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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

88802 Views

40 replies

68 likes

  • 88802 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

Joan

Moderator

830828 Views

528 replies

64 likes

  • 830828 Views
  • 528 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

paytonfrost

Newbie

32312 Views

33 replies

7 likes

  • 32312 Views
  • 33 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3747 Views

0 replies

4 likes

  • 3747 Views
  • 0 replies
  • 4 likes

Solved!!Superuser Contribution Song counter does not match playlist vs. add to a playlist view

PlanPremiumCountryFinlandDeviceWindows laptop and Android phoneOperating SystemAndroid 14 and Windows 11 My Question or IssueSong counter does not match in one of my playlists. All unavailable songs are shown. In a playlist view it says clearly 7738 ...

Roadie

Plan Premium Country Finland Device Windows laptop and Android phone Operating System Android 14 and Windows 11   My Question or Issue Song counter does not match in one of my playlist...

vaajy

Roadie

2207 Views

7 replies

0 likes

bugs
  • 2207 Views
  • 7 replies
  • 0 likes

Superuser Contribution Repeat one skips after an ad break

PlanFreeCountryUnited StatesDeviceWindows 11 DesktopOperating SystemWindows 11 When playing a song on a playlist/album/authors top 10 with repeat one enabled, the song WILL repeat itself, up until an advertisement plays, at which it will go to the ne...

Newbie

Plan Free Country United States Device Windows 11 Desktop Operating System Windows 11   When playing a song on a playlist/album/authors top 10 with repeat one enabled, the song WILL rep...

Susan_GP

Moderator

585 Views

1 replies

0 likes

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bugs
Repeat one
  • 585 Views
  • 1 replies
  • 0 likes

Widget windows responsive if pinned and other bugs about it

PlanIndividualCountryItalyDeviceWindows LaptopOperating SystemWindows My Question or IssueOn the widget windows (on the game tab) ) if you click on the button "▼" the widget is resized to show a list of songs and artists. Bug 1: if I have the widget ...

Casual Listener

Plan Individual Country Italy Device Windows Laptop Operating System Windows   My Question or Issue On the widget windows (on the game tab) ) if you click on the button "▼" t...

494 Views

0 replies

0 likes

bug
bugs
Game Tab
Layout
responsive
Widget Windows
  • 494 Views
  • 0 replies
  • 0 likes

Superuser Contribution Many, Many Bugs (White boxes on hover, wont play songs, doesn't detect devices)

PlanPremiumCountryCanadaDeviceHome-built Windows Desktop PC (MSI Motherboard, Ryzen 5 CPU/GPU), but the issues also show up on my HP laptop (I don't use it enough to test all of them). Mobile (iOS) apps work great.Operating SystemWindows 11My IssueEv...

Casual Listener

Plan Premium Country Canada Device Home-built Windows Desktop PC (MSI Motherboard, Ryzen 5 CPU/GPU), but the issues also show up on my HP laptop (I don't use it enough to test all of them). Mobi...

FinnBot5000

Casual Listener

1135 Views

2 replies

0 likes

bugs
errors
won't play
wont-play
  • 1135 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't jump to the song that's currently playing. New Update UI.

Before the update, I was able to find the location of tracks in a big playlist by clicking on the album art in the left bottom corner. Now if I click the album art, I'm sent to the top of the playlist its in. How do I find the location of the song cu...

Regular

Before the update, I was able to find the location of tracks in a big playlist by clicking on the album art in the left bottom corner. Now if I click the album art, I'm sent to the top of the playlis...

CarlosE

Spotify Legend

1163 Views

3 replies

2 likes

bugs
New Update
Playlist Management
  • 1163 Views
  • 3 replies
  • 2 likes

Superuser Contribution Clicking album art to reveal song in playlist focuses on wrong song

If you have the album art view expanded up to the larger size on the lower left of the app, when you click on the image, it will bring the currently playing song into view in the playlist (or if not in a playlist, maybe on the artist's page). However...

Music Fan

If you have the album art view expanded up to the larger size on the lower left of the app, when you click on the image, it will bring the currently playing song into view in the playlist (or if not ...

Eni

Moderator

2353 Views

7 replies

5 likes

bugs
Playlists
viewscroll
  • 2353 Views
  • 7 replies
  • 5 likes

Clicking on song in windows 10 app player results in the different songs shown in my playlist.

PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10 My Question or IssueWhen I play a song in one of my playlist and click on the picture shown while playing the song, it shows me the wrong song in my playlist. This happens when the playl...

Newbie

Plan Premium Country Netherlands Device PC Operating System Windows 10   My Question or Issue When I play a song in one of my playlist and click on the picture shown while playing the ...

560 Views

0 replies

0 likes

bugs
  • 560 Views
  • 0 replies
  • 0 likes

Issue with library only showing 30 most recently saved songs

I've been having an issue lately where my Spotify library (desktop) is only willing to show the 30 most recent songs I've added to it. I have the latest version and it keeps doing this. If I type a single letter into the search bar it will show resul...

Music Fan

I've been having an issue lately where my Spotify library (desktop) is only willing to show the 30 most recent songs I've added to it. I have the latest version and it keeps doing this. If I type a s...

717 Views

0 replies

0 likes

bugs
Issues
solutions
Troubleshooting
  • 717 Views
  • 0 replies
  • 0 likes

Spotify can't play this right now. If you have the file on your computer you can import it.

So i use spotify like everyday and all of a sudden yesterday every song was being skipped and individual songs get "spotify can't play this right now".I reinstalled it like 4 times now, turned off hardware acceleration, etc etc.The web player works f...

Newbie

   So i use spotify like everyday and all of a sudden yesterday every song was being skipped and individual songs get "spotify can't play this right now". I reinstalled it like 4 times no...

Nykmark

Casual Listener

1605 Views

3 replies

1 likes

broken
bugs
Help
  • 1605 Views
  • 3 replies
  • 1 likes

Spotify randomly pauses music, no consistent pattern.

I've noticed that every now and then my music pauses, sometimes it's once a day, sometimes it's multiple times a minute, and it gets very frustrating to try and just listen to music. I've tried reinstalling Spotify, logging Spotify out of all devices...

Newbie

I've noticed that every now and then my music pauses, sometimes it's once a day, sometimes it's multiple times a minute, and it gets very frustrating to try and just listen to music. I've tried reins...

Sebasty

Community Legend

976 Views

1 replies

0 likes

bugs
pausing
Pausing playback
PC
Windows 10
  • 976 Views
  • 1 replies
  • 0 likes