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Please see below the most popular frequently asked questions.

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Topics with Label: Desktop

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Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 46071 Views
  • 77 replies
  • 26 likes
  • 46071 Views
  • 77 replies
  • 26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • cour10e22
  • Regular
  • 72721 Views
  • 268 replies
  • 21 likes
  • 72721 Views
  • 268 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5101 Views
  • 1 replies
  • 6 likes
  • 5101 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145166 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145166 Views
  • 0 replies
  • 26 likes

Google Cast Speakers Missing in Desktop App's Device List

DeviceDesktop PCOperating SystemWindows 11My Question or IssueIn the "connect to a device" list, the (android) mobile app will show a google home speaker group along with the individual speakers it comprises. (So that you can play on e.g., either "Be...

  • Casual Listener
  • Device Desktop PC Operating System Windows 11 My Question or Issue In the "connect to a device" list, the (android) mobile app will show a google home speaker group along with the individual s...
  • exmann
  • Music Fan
  • 483 Views
  • 3 replies
  • 0 likes
  • Desktop
    desktop app
    device list
    devices list
    devices missing
    google cast
    Google Home
    group
    Groups
    Nest
    not showing
    select another device
    Speaker group
    speaker groups
  • 483 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Song Radio doesn't feature the original song?

For my account across every device, when I go to Song Radio the original song doesn't appear as it died for other people with the same devices. Attached are two screenshots of the issue. I'm in the song radio for "Mural" by Lupe Fiasco and it isn't i...

  • Casual Listener
  • For my account across every device, when I go to Song Radio the original song doesn't appear as it died for other people with the same devices.   Attached are two screenshots of the issue. I'm...
  • Noeyeddeer
  • Casual Listener
  • 4494 Views
  • 16 replies
  • 1 likes
  • Android
    bug
    Desktop
    device
    song radio
  • 4494 Views
  • 16 replies
  • 1 likes

Superuser Contribution How to disable the "Windows operating system requires an upgrade" warning?

PlanPremiumCountryUSADevicePCOperating SystemWindows 7 My Question or IssueEvery time I open the desktop app in my Windows 7 PC, I get this warning and I have to click "Dismiss". I am NOT going to upgrade this PC to a newer version. Is there any way ...

  • Music Fan
  • Plan Premium Country USA Device PC Operating System Windows 7   My Question or Issue Every time I open the desktop app in my Windows 7 PC, I get this warning and I have to click "D...
  • Lolo421
  • Casual Listener
  • 3196 Views
  • 22 replies
  • 8 likes
  • bug
    Desktop
    Windows
  • 3196 Views
  • 22 replies
  • 8 likes

Superuser Contribution Not auto playing similar songs when music ends.

Usually when after the last song in a playlist is done playing it will autoplay similar songs. Well its not doing that it automatically go's back to the first song in the playlist and stops playing altogether. Also when i try and change where my offl...

  • Visitor
  • Usually when after the last song in a playlist is done playing it will autoplay similar songs. Well its not doing that it automatically go's back to the first song in the playlist and stops playing a...
  • Anonymous88
  • Casual Listener
  • 39932 Views
  • 16 replies
  • 13 likes
  • bugged
    Desktop
    desktop app
  • 39932 Views
  • 16 replies
  • 13 likes

Rapidly presses pause/play with no input

PlanPremiumCountryUSDeviceLenovo ThinkPad X1 CarbonOperating SystemWindows 10 My Question or IssueThis has only started today but it has made listening to music, which I do daily and for hours at a time, impossible. Immediately upon opening the deskt...

  • Newbie
  • ...hich I do daily and for hours at a time, impossible. Immediately upon opening the desktop app the pause/play button is pressed a couple times a second. I have tried uninstalling and reinstalling, sign o...
  • Zyronica
  • Visitor
  • 731 Views
  • 2 replies
  • 0 likes
  • bug
    Desktop
  • 731 Views
  • 2 replies
  • 0 likes

Superuser Contribution Sudden Static When Playing

PlanPremiumCountryUSADeviceSurface Laptop 2Operating SystemWindows 11 My Question or IssueThis has been occurring on and off for some time. I have contacted Twitter support before, but this might be better. I have again begun experiencing playing for...

  • Regular
  • Plan Premium Country USA Device Surface Laptop 2 Operating System Windows 11   My Question or Issue This has been occurring on and off for some time. I have contacted Twitter support b...
  • Ivelina
  • Moderator
  • 404 Views
  • 7 replies
  • 0 likes
  • Desktop
    please support
    static
    Windows
  • 404 Views
  • 7 replies
  • 0 likes

Superuser Contribution No sync between desktop and mobile app

PlanPremium Operating SystemWindows 10 My Question or IssueHello, I've been experiencing an annoying issue for the last few days. It seems like the desktop app and the mobile app are not synced, when I play something from the desktop, my phone doesn'...

  • Regular
  • Plan Premium   Operating System Windows 10   My Question or Issue Hello, I've been experiencing an annoying issue for the last few days. It seems like the desktop app and the m...
  • talk2frank20102
  • Casual Listener
  • 31518 Views
  • 123 replies
  • 34 likes
  • Desktop
  • 31518 Views
  • 123 replies
  • 34 likes

Desktop App (Windows) will not display home or any searched music/artist

When I open the App, the Home page fails to open.If I search for a song/album/artist - again an error is displayed ("Something went wrong") or remains blank. Nothing in Error logs.However I can view my Liked songs and any playlists I created (and lis...

  • Casual Listener
  • When I open the App, the Home page fails to open. If I search for a song/album/artist - again an error is displayed ("Something went wrong") or remains blank. Nothing in Error logs. However I can...
  • MateusM
  • Spotify Star
  • 405 Views
  • 3 replies
  • 0 likes
  • Desktop
    Library
    Search
    Windows
  • 405 Views
  • 3 replies
  • 0 likes

UI bug. Search button: Input field not displayed on partial click

PlanPremiumCountryKazakhstanDeviceDesktopOperating SystemWindows 11 Pro, version 23H2, build 22631.3593Spotify app versionSpotify for Windows (64 bit)1.2.37.701.ge66eb7bc Issue"Search in playlist" button has an area that, when pressed, does not displ...

  • Newbie
  • Plan Premium Country Kazakhstan Device Desktop Operating System Windows 11 Pro, version 23H2, build 22631.3593 Spotify app version Spotify for Windows (64 bit) 1.2.37.701.ge66eb7bc &n...
  • MateusM
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • Desktop
    Search
    UI
    Windows
  • 196 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hide song not working

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueWhen I today was accessing the radio of one of my playlists consisting of exclusively Mongolian artists, I quickly noticed that pretty much every song in there that was s...

  • Newbie
  • Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue When I today was accessing the radio of one of my playlists consisting of exclusively Mongolia...
  • Billy_Shears
  • Regular
  • 2381 Views
  • 6 replies
  • 13 likes
  • Desktop
    Radio
    Windows
  • 2381 Views
  • 6 replies
  • 13 likes

Superuser Contribution [Desktop][Other] Some controls not visible with high-contrast black theme on Windows 10

Hello, With the new look/view of the Spotify app for Windows desktop (the one from the Microsoft Store for Windows 10), I've noticed that some controls are not visible while using the Windows 10 high-contrast black theme. Those controls include, but ...

  • Casual Listener
  • Hello,   With the new look/view of the Spotify app for Windows desktop (the one from the Microsoft Store for Windows 10), I've noticed that some controls are not visible while using the W...
  • brianaclausen
  • Newbie
  • 2888 Views
  • 19 replies
  • 3 likes
  • Desktop
    Other
  • 2888 Views
  • 19 replies
  • 3 likes

Superuser Contribution disabling keyboard shortcuts?

PlanPremiumCountryusDevicepcOperating Systemwindows 10 My Question or Issueeverytime i hit control or shift, it skips the song im currently on to shuffle the playlist. is there a way to disable the keyboard shortvuts on desktop

  • Casual Listener
  • ...laylist. is there a way to disable the keyboard shortvuts on desktop
  • Kibenwa
  • Casual Listener
  • 3609 Views
  • 7 replies
  • 6 likes
  • bug
    Desktop
    keybinds
    shortcuts
  • 3609 Views
  • 7 replies
  • 6 likes

Superuser Contribution what happened to play counts?

They have disappeared completely from PC and Mac desktop versions. Is there a way to turn the feature back on?

  • Visitor
  • They have disappeared completely from PC and Mac desktop versions. Is there a way to turn the feature back on?
  • Pandawesome911
  • Casual Listener
  • 4868 Views
  • 4 replies
  • 6 likes
  • Desktop
  • 4868 Views
  • 4 replies
  • 6 likes

Solved!!Superuser Contribution [Desktop][Playlists] Make the 'Currently Playing' shortcut scroll to the currently playing song

It's pretty hard to find the currently playing song in a shuffled playlist of a few hundred songs, and the name of the shortcut already implies that it should take you to exactly what song is playing, rather than just the current playlist/album.This ...

  • Casual Listener
  • It's pretty hard to find the currently playing song in a shuffled playlist of a few hundred songs, and the name of the shortcut already implies that it should take you to exactly what song is playing...
  • ollieSVK
  • Music Fan
  • 1809 Views
  • 12 replies
  • 1 likes
  • Desktop
    Playlists
  • 1809 Views
  • 12 replies
  • 1 likes

Superuser Contribution Doubleclicking on a playlist in the menu for adding songs makes the current song play from the start

PlanPremiumCountrySlovakiaDeviceIdeaPad Gaming 2 15ACH6Operating SystemWindows 10 Home My Question or IssueWhen clicking on the new menu for adding songs more easily (screenshot below) and accidentality double-clicking on one of the playlists where t...

  • Casual Listener
  • Plan Premium Country Slovakia Device IdeaPad Gaming 2 15ACH6 Operating System Windows 10 Home   My Question or Issue When clicking on the new menu for adding songs more easily (screens...
  • Yordan
  • Moderator
  • 264 Views
  • 5 replies
  • 0 likes
  • bug
    Desktop
    playlist
    Windows 10
  • 264 Views
  • 5 replies
  • 0 likes

Superuser Contribution Gapless playback on desktop (2020 update?)

I would really appreciate an update on why / when the gapless playback feature will be (re-) introduced to the desktop version (windows 10). The previous posts on the topic seem to be out of date (~2015). Cross fade with 0 seconds does not allow the ...

  • Visitor
  • I would really appreciate an update on why / when the gapless playback feature will be (re-) introduced to the desktop version (windows 10).    The previous posts on the topic seem to b...
  • CozyCat
  • Regular
  • 4704 Views
  • 6 replies
  • 10 likes
  • Cross Fade
    Desktop
    gapless
    playback
    Windows
  • 4704 Views
  • 6 replies
  • 10 likes

Superuser Contribution [Desktop][Playlists] Date Added (computer mode)

Now that you've updated computer mode, it's hard to make sure that you can flip the date added column. There used to be a specific column with the date it was added on computer mode, and now that's completely gone. So when you put it to sort by date ...

  • Casual Listener
  • Now that you've updated computer mode, it's hard to make sure that you can flip the date added column. There used to be a specific column with the date it was added on computer mode, and now that's c...
  • Susan_GP
  • Moderator
  • 1382 Views
  • 7 replies
  • 7 likes
  • Desktop
    Playlists
  • 1382 Views
  • 7 replies
  • 7 likes

Superuser Contribution Can't get spotify to stop opening a bad playlist that I never followed/searched for. How to fix?

PlanPremiumCountry CanadaDeviceTwo different Windows 10 PCs and a Samsung Galaxy S7 Edge as well.Operating SystemWindows 10 and Android 8.0.0 My Question or Issue Random times that I open spotify on any device it keeps defaulting me to this specific ...

  • Newbie
  • Plan Premium Country  Canada Device Two different Windows 10 PCs and a Samsung Galaxy S7 Edge as well. Operating System Windows 10 and Android 8.0.0   My Question or Issue  R...
  • xxTrickster01xx
  • Casual Listener
  • 1092 Views
  • 4 replies
  • 1 likes
  • Android
    bug
    default playlist
    Desktop
    DJ Dayna
  • 1092 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution [Desktop][Other] Show time remaining in the currently playing track by clicking or tapping

On the Now Playing screen or the bottom of the desktop app, on the left you see how far into a song you are, then a song progress bar, then the total time for the track being played. In the past, you could click or tap on that right-hand number (whic...

  • Gig Goer
  • On the Now Playing screen or the bottom of the desktop app, on the left you see how far into a song you are, then a song progress bar, then the total time for the track being played.   In t...
  • Maria
  • Moderator
  • 3752 Views
  • 8 replies
  • 0 likes
  • Desktop
    Other
  • 3752 Views
  • 8 replies
  • 0 likes