Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Desktop

Labels

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • notworking117
  • Casual Listener
  • 92759 Views
  • 81 replies
  • 27 likes
  • 92759 Views
  • 81 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 103437 Views
  • 291 replies
  • 22 likes
  • 103437 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 7526 Views
  • 1 replies
  • 6 likes
  • 7526 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 148006 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 148006 Views
  • 0 replies
  • 26 likes

Solved!!Superuser Contribution No More Offline Mode in Desktop Versions

The new update for the Desktop Versions (Mac and Windows) have removed the application's "offline" mode function. You can still download songs and put it available for offline playing but putting the entire app on "offline" mode is no longer possible...

  • Casual Listener
  • The new update for the Desktop Versions (Mac and Windows) have removed the application's "offline" mode function. You can still download songs and put it available for offline playing but putting t...
  • UXmonkeyUIanimal
  • Newbie
  • 30175 Views
  • 16 replies
  • 4 likes
  • Desktop
    features
  • 30175 Views
  • 16 replies
  • 4 likes

Superuser Contribution Smart playlists repeating the same song multiple times in a Row

PlanPremiumCountryFranceDevicePCOperating SystemWindows 11IssueWhen listening to a smart playlist (like a Daily Mix), I encountered a strange issue where a song is repeating multiple times (in my case, 29 times in a row) before the playlist returned ...

  • Casual Listener
  • Plan Premium Country France Device PC Operating System Windows 11 Issue When listening to a smart playlist (like a Daily Mix), I encountered a strange issue where a song is repeating multipl...
  • Novy
  • Moderator
  • 478 Views
  • 3 replies
  • 0 likes
  • Desktop
    issue
  • 478 Views
  • 3 replies
  • 0 likes

Superuser Contribution Typing into search bar pause the song

PlanPremiumCountryGermany DeviceHPOperating SystemWindows 11 My Question or IssueSince 2 or 3 days I have a super annoying issue on Desktop App:basically everytime I am typing in the search bar, the song paused.It makes my user experience terrible.

  • Roadie
  •   Plan Premium Country Germany   Device HP Operating System Windows 11   My Question or Issue Since 2 or 3 days I have a super annoying issue on Desktop App: basically e...
  • Eni
  • Moderator
  • 1707 Views
  • 11 replies
  • 2 likes
  • App
    Bar
    Desktop
    pause
    Search
    searchbar
    windows11
  • 1707 Views
  • 11 replies
  • 2 likes

Superuser Contribution [Desktop][Playlists] Date Added (computer mode)

Now that you've updated computer mode, it's hard to make sure that you can flip the date added column. There used to be a specific column with the date it was added on computer mode, and now that's completely gone. So when you put it to sort by date ...

  • Casual Listener
  • Now that you've updated computer mode, it's hard to make sure that you can flip the date added column. There used to be a specific column with the date it was added on computer mode, and now that's c...
  • Yordan
  • Moderator
  • 1720 Views
  • 9 replies
  • 7 likes
  • Desktop
    Playlists
  • 1720 Views
  • 9 replies
  • 7 likes

Solved!!Superuser Contribution Spotify lagging/stuttering PC when on the Home screen

I had no issues with the desktop app for years, then suddenly about a month or so ago the issue started. When I launch Spotify, it lags the entire computer for several seconds, and the same thing can happen when tabbing back into the app after a whil...

  • Casual Listener
  • I had no issues with the desktop app for years, then suddenly about a month or so ago the issue started. When I launch Spotify, it lags the entire computer for several seconds, and the same thing c...
  • xkx
  • Gig Goer
  • 10804 Views
  • 57 replies
  • 13 likes
  • Desktop
    Lag
    stutter
    Windows
  • 10804 Views
  • 57 replies
  • 13 likes

Superuser Contribution Autoplay not working on Desktop

PlanPremium CountryGermany Operating SystemWindows 10 Pro Additional InfoIt works, when i start a track on my mobile phone.But when i start a track on my Desktop (to play on my mobile phone or on my desktop), it does not work...

  • Regular
  • Plan Premium   Country Germany   Operating System Windows 10 Pro   Additional Info It works, when i start a track on my mobile phone. But when i start a track on my Desktop...
  • adrienneb83
  • Casual Listener
  • 4233 Views
  • 15 replies
  • 1 likes
  • autoplay
    Desktop
    Windows
  • 4233 Views
  • 15 replies
  • 1 likes

Superuser Contribution [Desktop] Not all Local Files are playable

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10My Question or Issue For years now local files have been finicky. I have a folder of roughly 2.3k playable mp3 files that I route to Spotify as my local files. I only see 2,072 songs in Spot...

  • Regular
  • Plan Premium Country USA Device Desktop Operating System Windows 10 My Question or Issue   For years now local files have been finicky. I have a folder of roughly 2.3k playable mp3 f...
  • Rim4
  • Gig Goer
  • 4234 Views
  • 23 replies
  • 4 likes
  • Desktop
    local files
  • 4234 Views
  • 23 replies
  • 4 likes

Superuser Contribution [Desktop][Search] Search History

One of the nice features of both the desktop app as well as the mobile app, was the ability to see recent search history. Especially the extended search history that was visible on the desktop app. This was very useful for recalling the name of an ar...

  • Visitor
  • One of the nice features of both the desktop app as well as the mobile app, was the ability to see recent search history. Especially the extended search history that was visible on the desktop app. T...
  • Paha_Agentti
  • Roadie
  • 515 Views
  • 2 replies
  • 3 likes
  • Desktop
    Search
  • 515 Views
  • 2 replies
  • 3 likes

Google Cast Speakers Missing in Desktop App's Device List

DeviceDesktop PCOperating SystemWindows 11My Question or IssueIn the "connect to a device" list, the (android) mobile app will show a google home speaker group along with the individual speakers it comprises. (So that you can play on e.g., either "Be...

  • Casual Listener
  • Device Desktop PC Operating System Windows 11 My Question or Issue In the "connect to a device" list, the (android) mobile app will show a google home speaker group along with the individual s...
  • exmann
  • Music Fan
  • 679 Views
  • 3 replies
  • 0 likes
  • Desktop
    desktop app
    device list
    devices list
    devices missing
    google cast
    Google Home
    group
    Groups
    Nest
    not showing
    select another device
    Speaker group
    speaker groups
  • 679 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Song Radio doesn't feature the original song?

For my account across every device, when I go to Song Radio the original song doesn't appear as it died for other people with the same devices. Attached are two screenshots of the issue. I'm in the song radio for "Mural" by Lupe Fiasco and it isn't i...

  • Casual Listener
  • For my account across every device, when I go to Song Radio the original song doesn't appear as it died for other people with the same devices.   Attached are two screenshots of the issue. I'm...
  • Noeyeddeer
  • Casual Listener
  • 5590 Views
  • 16 replies
  • 1 likes
  • Android
    bug
    Desktop
    device
    song radio
  • 5590 Views
  • 16 replies
  • 1 likes

Superuser Contribution How to disable the "Windows operating system requires an upgrade" warning?

PlanPremiumCountryUSADevicePCOperating SystemWindows 7 My Question or IssueEvery time I open the desktop app in my Windows 7 PC, I get this warning and I have to click "Dismiss". I am NOT going to upgrade this PC to a newer version. Is there any way ...

  • Music Fan
  • Plan Premium Country USA Device PC Operating System Windows 7   My Question or Issue Every time I open the desktop app in my Windows 7 PC, I get this warning and I have to click "D...
  • Lolo421
  • Newbie
  • 4210 Views
  • 22 replies
  • 8 likes
  • bug
    Desktop
    Windows
  • 4210 Views
  • 22 replies
  • 8 likes

Superuser Contribution Not auto playing similar songs when music ends.

Usually when after the last song in a playlist is done playing it will autoplay similar songs. Well its not doing that it automatically go's back to the first song in the playlist and stops playing altogether. Also when i try and change where my offl...

  • Visitor
  • Usually when after the last song in a playlist is done playing it will autoplay similar songs. Well its not doing that it automatically go's back to the first song in the playlist and stops playing a...
  • Anonymous88
  • Casual Listener
  • 44460 Views
  • 16 replies
  • 14 likes
  • bugged
    Desktop
    desktop app
  • 44460 Views
  • 16 replies
  • 14 likes

Rapidly presses pause/play with no input

PlanPremiumCountryUSDeviceLenovo ThinkPad X1 CarbonOperating SystemWindows 10 My Question or IssueThis has only started today but it has made listening to music, which I do daily and for hours at a time, impossible. Immediately upon opening the deskt...

  • Newbie
  • ...hich I do daily and for hours at a time, impossible. Immediately upon opening the desktop app the pause/play button is pressed a couple times a second. I have tried uninstalling and reinstalling, sign o...
  • Zyronica
  • Visitor
  • 1161 Views
  • 2 replies
  • 0 likes
  • bug
    Desktop
  • 1161 Views
  • 2 replies
  • 0 likes

Superuser Contribution Sudden Static When Playing

PlanPremiumCountryUSADeviceSurface Laptop 2Operating SystemWindows 11 My Question or IssueThis has been occurring on and off for some time. I have contacted Twitter support before, but this might be better. I have again begun experiencing playing for...

  • Regular
  • Plan Premium Country USA Device Surface Laptop 2 Operating System Windows 11   My Question or Issue This has been occurring on and off for some time. I have contacted Twitter support b...
  • Ivelina
  • Moderator
  • 1251 Views
  • 7 replies
  • 2 likes
  • Desktop
    please support
    static
    Windows
  • 1251 Views
  • 7 replies
  • 2 likes

Desktop App (Windows) will not display home or any searched music/artist

When I open the App, the Home page fails to open.If I search for a song/album/artist - again an error is displayed ("Something went wrong") or remains blank. Nothing in Error logs.However I can view my Liked songs and any playlists I created (and lis...

  • Casual Listener
  • When I open the App, the Home page fails to open. If I search for a song/album/artist - again an error is displayed ("Something went wrong") or remains blank. Nothing in Error logs. However I can...
  • MateusM
  • Spotify Star
  • 1071 Views
  • 3 replies
  • 0 likes
  • Desktop
    Library
    Search
    Windows
  • 1071 Views
  • 3 replies
  • 0 likes

UI bug. Search button: Input field not displayed on partial click

PlanPremiumCountryKazakhstanDeviceDesktopOperating SystemWindows 11 Pro, version 23H2, build 22631.3593Spotify app versionSpotify for Windows (64 bit)1.2.37.701.ge66eb7bc Issue"Search in playlist" button has an area that, when pressed, does not displ...

  • Newbie
  • Plan Premium Country Kazakhstan Device Desktop Operating System Windows 11 Pro, version 23H2, build 22631.3593 Spotify app version Spotify for Windows (64 bit) 1.2.37.701.ge66eb7bc &n...
  • MateusM
  • Spotify Star
  • 327 Views
  • 1 replies
  • 0 likes
  • Desktop
    Search
    UI
    Windows
  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hide song not working

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueWhen I today was accessing the radio of one of my playlists consisting of exclusively Mongolian artists, I quickly noticed that pretty much every song in there that was s...

  • Newbie
  • Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue When I today was accessing the radio of one of my playlists consisting of exclusively Mongolia...
  • Billy_Shears
  • Regular
  • 2652 Views
  • 6 replies
  • 14 likes
  • Desktop
    Radio
    Windows
  • 2652 Views
  • 6 replies
  • 14 likes

Superuser Contribution [Desktop][Other] Some controls not visible with high-contrast black theme on Windows 10

Hello, With the new look/view of the Spotify app for Windows desktop (the one from the Microsoft Store for Windows 10), I've noticed that some controls are not visible while using the Windows 10 high-contrast black theme. Those controls include, but ...

  • Casual Listener
  • Hello,   With the new look/view of the Spotify app for Windows desktop (the one from the Microsoft Store for Windows 10), I've noticed that some controls are not visible while using the W...
  • brianaclausen
  • Newbie
  • 3719 Views
  • 19 replies
  • 3 likes
  • Desktop
    Other
  • 3719 Views
  • 19 replies
  • 3 likes

Superuser Contribution disabling keyboard shortcuts?

PlanPremiumCountryusDevicepcOperating Systemwindows 10 My Question or Issueeverytime i hit control or shift, it skips the song im currently on to shuffle the playlist. is there a way to disable the keyboard shortvuts on desktop

  • Casual Listener
  • ...laylist. is there a way to disable the keyboard shortvuts on desktop
  • Kibenwa
  • Visitor
  • 4975 Views
  • 7 replies
  • 7 likes
  • bug
    Desktop
    keybinds
    shortcuts
  • 4975 Views
  • 7 replies
  • 7 likes

Superuser Contribution what happened to play counts?

They have disappeared completely from PC and Mac desktop versions. Is there a way to turn the feature back on?

  • Visitor
  • They have disappeared completely from PC and Mac desktop versions. Is there a way to turn the feature back on?
  • Pandawesome911
  • Casual Listener
  • 5313 Views
  • 4 replies
  • 6 likes
  • Desktop
  • 5313 Views
  • 4 replies
  • 6 likes