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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135270 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 135270 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51881 Views
  • 0 replies
  • 32 likes
  • Windows
  • 51881 Views
  • 0 replies
  • 32 likes

Solved!!Superuser Contribution Spotify desktop syncing issue

PlanPremium FamilyOperating SystemWindows 11 My Question or IssueHi, I'm using Spotify on my PC and since yesterday It goes crazy I don't know if it's because of that or not but it happened after the Desktop app updated automatically. Since then serv...

  • Casual Listener
  • Plan Premium Family Operating System Windows 11   My Question or Issue Hi, I'm using Spotify on my PC and since yesterday It goes crazy I don't know if it's because of that or not but...
  • Animе
  • Casual Listener
  • 320 Views
  • 7 replies
  • 5 likes
  • Connect
    Desktop
    Desktop (Windows)
    Desktop Player
    Discord
    last.fm
    Sync issue
  • 320 Views
  • 7 replies
  • 5 likes

Superuser Contribution Home page not loading in Web player - Couldn't find that page error

PlanPremiumCountryUnited StatesDeviceDesktop Chrome Web BrowserOperating SystemWindows 10 My Question or IssueWhen I open the web player on any browser on any computer I see "Couldn't find that page" error. I also see this on the desktop app. If I op...

  • Casual Listener
  •   Plan Premium Country United States Device Desktop Chrome Web Browser Operating System Windows 10   My Question or Issue When I open the web player on any browser on any compute...
  • Eni
  • Moderator
  • 620 Views
  • 5 replies
  • 2 likes
  • Desktop Player
    home page
    Web Player
  • 620 Views
  • 5 replies
  • 2 likes

The desktop app is not working

PlanPremiumCountryBrasilOperating SystemWindows 7 My Question or IssueWhen i open the app, i click on the songs and they don't play. Nothing seems to work and it has been like this for a while now. Does anyone have the same problem and perhaps know h...

  • Visitor
  • Plan Premium Country Brasil Operating System Windows 7   My Question or Issue When i open the app, i click on the songs and they don't play. Nothing seems to work and it has been like th...
  • dkosinski
  • Visitor
  • 591 Views
  • 1 replies
  • 1 likes
  • Desktop Player
    Issue playing songs
  • 591 Views
  • 1 replies
  • 1 likes

Music plays on the app but doesn't make any sound... while i still have sound on my computer

PlanPremiumCountryFranceDeviceLenovo Legion Y540Operating SystemWindows 10 My Question or IssueThe app was working perfectly until it suddenly stopped making sound..I can see the seconds pass and the music change when it's finished but i don't have a...

  • Visitor
  • Plan Premium Country France Device Lenovo Legion Y540 Operating System Windows 10   My Question or Issue The app was working perfectly until it suddenly stopped making sound.. I can s...
  • OneByBoo
  • Community Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • Desktop Player
    Sound issue
  • 176 Views
  • 1 replies
  • 0 likes

Solved!! spotify will not play anything at all?

PlanFreeCountry United StatesDevicePCOperating SystemWindows 10 My Question or Issue My Spotify has been having a problem where I have to reinstall it all the time so it'll play songs not in my playlist, which isn't a problem for me really as it's a ...

  • Regular
  •   Plan Free Country  United States Device PC Operating System Windows 10   My Question or Issue  My Spotify has been having a problem where I have to reinstall it all t...
  • 0t
  • Regular
  • 1942 Views
  • 3 replies
  • 0 likes
  • Desktop Player
  • 1942 Views
  • 3 replies
  • 0 likes

Repeat Button Shows Incorrect Hover Text

When using the desktop version of the player on Windows 10 the repeat button display the incorrect hover text (or mouseover text). The displayed icon for the repeat button is correct. I'm currently using version 1.0.80.474.gef6b503e (Windows Store ve...

  • Newbie
  • When using the desktop version of the player on Windows 10 the repeat button display the incorrect hover text (or mouseover text). The displayed icon for the repeat button is correct. I'm currently u...
  • 257 Views
  • 0 replies
  • 0 likes
  • Desktop Player
    Windows 10
  • 257 Views
  • 0 replies
  • 0 likes

"open.spotify.com’s server IP address could not be found"

This issue has been going on for 4 days no, spotify web player will not load on my laptop. When I click on my spotify application it will open and just display a spinning loading wheel and never progress. Spotify works fine on my phone and on other c...

  • Casual Listener
  • This issue has been going on for 4 days no, spotify web player will not load on my laptop. When I click on my spotify application it will open and just display a spinning loading wheel and never prog...
  • Opportunist
  • Roadie
  • 4836 Views
  • 2 replies
  • 4 likes
  • Desktop Player
    Loading problems
    Web player issue
  • 4836 Views
  • 2 replies
  • 4 likes

More options for desktop client would be great...

Admittedly Spotify has taken over as my go to media and music storage solution, being able to use it anywhere between my platforms has proven to be super handy. The thing I wish for the most that it offered would be alternate desktop client/IU comple...

  • Regular
  • Admittedly Spotify has taken over as my go to media and music storage solution, being able to use it anywhere between my platforms has proven to be super handy. The thing I wish for the mos...
  • DarkMukke
  • Composer
  • 799 Views
  • 2 replies
  • 2 likes
  • Desktop
    desktop client
    Desktop Player
    spotify desktop
    Spotify skins
  • 799 Views
  • 2 replies
  • 2 likes