Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Desktop Windows

Labels

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • songcat1
  • Casual Listener
  • 103391 Views
  • 82 replies
  • 27 likes
  • 103391 Views
  • 82 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 107501 Views
  • 291 replies
  • 22 likes
  • 107501 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 8048 Views
  • 1 replies
  • 6 likes
  • 8048 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 148620 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 148620 Views
  • 0 replies
  • 26 likes

Back button is moved in Windows app

UI of Windows desktop application is changing frequently. One of the latest issues I have is the placement of back button. Before the latest update, it was placed next to the Home button. Now it's just on the far left side of the screen. I know it's ...

  • Casual Listener
  • UI of Windows desktop application is changing frequently. One of the latest issues I have is the placement of back button. Before the latest update, it was placed next to the Home button. Now it's ju...
  • MateusM
  • Spotify Star
  • 572 Views
  • 1 replies
  • 2 likes
  • Desktop Windows
    User Experience Improvement
  • 572 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify not playing songs on windows app

PlanFreeCountryTaiwanDeviceMSI GL62MOperating SystemWindows 10My Question or IssueIn this picture, you could see some song are unable in random mode.Since last week, I have been unable to shuffle to listen to songs I already like ,also can't even cli...

messageImage_1658971016199.jpg
  • Newbie
  • Plan Free Country Taiwan Device MSI GL62M Operating System Windows 10 My Question or Issue In this picture, you could see some song are unable in random mode. Since last week, I have be...
  • Alex
  • Spotify Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • Desktop Windows
  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution Yes! Today's update returned old client! (v1.1.57.443)

As of yesterday, both my computers received a new Spotify update to v1.1.57.443 - and the old client is BACK! I'm haven't seen Spotify officially acknowledging this anywhere. Is the change for good? Or is maybe just a delay till the new client has re...

  • Regular
  • As of yesterday, both my computers received a new Spotify update to v1.1.57.443 - and the old client is BACK!   I'm haven't seen Spotify officially acknowledging this anywhere. Is the change f...
  • Novy
  • Moderator
  • 1021 Views
  • 1 replies
  • 0 likes
  • Desktop Windows
    rollback
  • 1021 Views
  • 1 replies
  • 0 likes

App doesn't work after Windows 10 update

Recently, I've updated my laptop to Windows 10 Version 1903, and my Spotify app doesn't work anymore. I've tried reinstalling, restarting my laptop and everything that I could possibly think. Anyone having the same trouble? or anyone knows how to fix...

  • Casual Listener
  • Recently, I've updated my laptop to Windows 10 Version 1903, and my Spotify app doesn't work anymore.  I've tried reinstalling, restarting my laptop and everything that I could possibly think.&...
  • Art_Hall
  • Casual Listener
  • 3541 Views
  • 10 replies
  • 0 likes
  • Desktop Windows
  • 3541 Views
  • 10 replies
  • 0 likes

Superuser Contribution Desktop Spotify STOPPED WORKING on Windows 7 ???

PlanPremium CountryBrazil DeviceDesktop Windows Operating SystemWindows 7 So, a couple days ago my Spotify stopped playing tracks. I'll press play and the whole software will basically freeze. When I open the Task Manager, I see four or five instance...

  • Casual Listener
  • Plan Premium   Country Brazil   Device Desktop Windows   Operating System Windows 7   So, a couple days ago my Spotify stopped playing tracks. I'll press play and the ...
  • SoundMan
  • Gig Goer
  • 4492 Views
  • 4 replies
  • 2 likes
  • Desktop Windows
    freeze
    Windows 7
  • 4492 Views
  • 4 replies
  • 2 likes

Superuser Contribution [Desktop] Shuffle/repeat setting reset after update

Plan Premium Country Singapore Device Desktop Operating System Windows 10, version 1909 Spotify version 1.1.23.541.g47ebe46c My Question or Issue Whenever I update Spotify desktop application, the updated Spotify desktop will reset my account Shuffle...

  • Regular
  • Plan Premium Country Singapore   Device Desktop Operating System Windows 10, version 1909 Spotify version 1.1.23.541.g47ebe46c   My Question or Issue Whenever I up...
  • Xenia
  • Moderator
  • 1069 Views
  • 2 replies
  • 0 likes
  • Desktop Windows
    Issues
  • 1069 Views
  • 2 replies
  • 0 likes

Superuser Contribution Desktop Spotify STOPPED WORKING for Windows 7 ???

PlanPremiumCountryBrazilDeviceDesktop WindowsOperating SystemWindows 7 So, a couple days ago my Spotify stopped playing tracks. I'll press play and the whole software will basically freeze. When I open the Task Manager, I see four or five instances o...

  • Casual Listener
  • Plan Premium Country Brazil Device Desktop Windows Operating System Windows 7   So, a couple days ago my Spotify stopped playing tracks. I'll press play and the whole software will basi...
  • Peter
  • Spotify Legend
  • 663 Views
  • 1 replies
  • 1 likes
  • Desktop Windows
    freeze
    Windows 7
  • 663 Views
  • 1 replies
  • 1 likes

Confusing delimitations

Operating SystemI'm using the Spotify's Windows Desktop Version. Not sure if my issue only applies to this version. My Question or IssueFirst of all, I don't know if this is the right place to post this, maybe someone has a better idea? Nevertheless,...

  • Newbie
  • Operating System I'm using the Spotify's Windows Desktop Version. Not sure if my issue only applies to this version.    My Question or Issue First of all, I don't know if this is the ri...
  • Jᴀᴄᴋ
  • Roadie
  • 511 Views
  • 1 replies
  • 0 likes
  • confused
    Desktop Windows
  • 511 Views
  • 1 replies
  • 0 likes

Spotify making my PC crash

My Question or Issue Hello. I've been having problems with Spotify today. Everytime I open it on my PC, after a short time it will freeze and crash. No error messages shown on screen. It happens even if I just open and inmediately close the program. ...

  • Regular
  •   My Question or Issue   Hello. I've been having problems with Spotify today. Everytime I open it on my PC, after a short time it will freeze and crash. No error messages shown on screen...
  • vaether33
  • Casual Listener
  • 4796 Views
  • 6 replies
  • 0 likes
  • Crash
    Desktop Windows
  • 4796 Views
  • 6 replies
  • 0 likes

Superuser Contribution Desktop Overlay does not even work enabled

PlanPremium CountryBrazil Device(Gaming PC) Operating System(Windows 10 Pro.) My Question or Issue Hello, my problem is the Desktop Overlay, i want to know why it does not work, the option is checked but when i tap hotkeys nothing happens.I see strea...

  • Casual Listener
  •   Plan Premium   Country Brazil   Device (Gaming PC)   Operating System (Windows 10 Pro.)   My Question or Issue   Hello, my problem is the Desktop Overla...
  • lucasfrezh
  • Casual Listener
  • 1585 Views
  • 2 replies
  • 1 likes
  • Desktop Windows
  • 1585 Views
  • 2 replies
  • 1 likes

Question About "Publish Activity On Spotify."

I have a quick question. If I select "Publish Activity On Spotify," does that mean it will start from that moment on? Or does that mean people can also see all my past artists I've listened to (recently played)? Last question, does "Publish Activity ...

  • Visitor
  • I have a quick question. If I select "Publish Activity On Spotify," does that mean it will start from that moment on? Or does that mean people can also see all my past artists I've listened to (recen...
  • MattSuda
  • Spotify Star
  • 12025 Views
  • 1 replies
  • 0 likes
  • Desktop Windows
  • 12025 Views
  • 1 replies
  • 0 likes

Playback stops when playback device becomes not available

Windows desktop clientWin 10Playback devices : BT headset, Connected headset, Display outputs * 2 not in use. When using Bluetooth headset to listen to music on spotify and turning the headset of Spotify client will says "Can't play the current song....

  • Casual Listener
  • Windows desktop client Win 10 Playback devices : BT headset, Connected headset, Display outputs * 2 not in use.   When using Bluetooth headset to listen to music on spotify and turning the h...
  • 489 Views
  • 0 replies
  • 0 likes
  • bug
    Desktop Windows
    Playback issue
  • 489 Views
  • 0 replies
  • 0 likes