Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Desktop Windows 10

Labels

Forum Posts

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137289 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 137289 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53533 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53533 Views
  • 0 replies
  • 33 likes

Superuser Contribution [Win10] Desktop App crashing when uploading image to playlist

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueAs of 10/03/22 I'm completely up to date on updates for Windows 10 and Spotify desktop app. Every time I try to upload an image to my playlist cover image, the whole app cras...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue As of 10/03/22 I'm completely up to date on updates for Windows 10 and Spotify desktop app. Every ...
  • Alex
  • Moderator
  • 343 Views
  • 8 replies
  • 2 likes
  • Desktop
    Desktop (Windows)
    desktop app
    Desktop Windows 10
    Playlist Photo
    Win10
    Windows 10
  • 343 Views
  • 8 replies
  • 2 likes

No sound on Desktop app (just re-downloaded, and NOT a general sound problem)

PlanPremium DeviceLenovo Yoga 2018Operating SystemWindows 10 My Question or IssueSince last week when Spotify updated, I can't use my desktop app. It looks like it's playing the music, but there's no sound. It is NOT a computer sound issue, and I jus...

  • Casual Listener
  • Plan Premium   Device Lenovo Yoga 2018 Operating System Windows 10   My Question or Issue Since last week when Spotify updated, I can't use my desktop app. It looks like it's pla...
  • OneByBoo
  • Community Legend
  • 308 Views
  • 3 replies
  • 1 likes
  • Desktop Windows 10
    Sound issue
    update bug
  • 308 Views
  • 3 replies
  • 1 likes