Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: distortion

Labels

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 46692 Views
  • 77 replies
  • 27 likes
  • 46692 Views
  • 77 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • cour10e22
  • Regular
  • 73122 Views
  • 268 replies
  • 21 likes
  • 73122 Views
  • 268 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5132 Views
  • 1 replies
  • 6 likes
  • 5132 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145195 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145195 Views
  • 0 replies
  • 26 likes

Superuser Contribution Audio distortion in all songs

Hello everyone, I have a problem which has annoyed me for more than a year now which makes the music listening with the desktop app almost unusable. After any song playing for around 1 minute, the audio gets distorted / crumbles (like in the attached...

  • Casual Listener
  • Hello everyone,   I have a problem which has annoyed me for more than a year now which makes the music listening with the desktop app almost unusable. After any song playing for around 1 minut...
  • robbyus1111
  • Music Fan
  • 12264 Views
  • 23 replies
  • 0 likes
  • Audio Effects
    Crumbling
    distortion
    Windows 10
  • 12264 Views
  • 23 replies
  • 0 likes

Audible clipping/distortion only when volume normalize is turned OFF

PlanFree/PremiumCountryCanadaDeviceAcer Swift SF314-52Operating SystemWindows 10 Home v1909 My Question or IssueThere is very audible clipping distortion on some tracks when the volume normalize feature is turned off. The most obvious example is this...

  • Casual Listener
  • Plan Free/Premium Country Canada Device Acer Swift SF314-52 Operating System Windows 10 Home v1909   My Question or Issue There is very audible clipping distortion on some tracks w...
  • tonio97
  • Casual Listener
  • 2570 Views
  • 2 replies
  • 1 likes
  • clipping
    Desktop
    distortion
    Windows
  • 2570 Views
  • 2 replies
  • 1 likes