Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: drag and drop

Labels

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 45334 Views
  • 77 replies
  • 26 likes
  • 45334 Views
  • 77 replies
  • 26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • cour10e22
  • Regular
  • 72167 Views
  • 268 replies
  • 21 likes
  • 72167 Views
  • 268 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5067 Views
  • 1 replies
  • 6 likes
  • 5067 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145112 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145112 Views
  • 0 replies
  • 26 likes

Superuser Contribution Desktop: issues dragging song onto itself in queue

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueThis issue happens on both the native desktop and web app (tested in Chrome), when I drag and drop a song to change its position within either the "Next in queue" or "Next...

  • Casual Listener
  • Plan Premium Country Canada Device PC Operating System Windows 10   My Question or Issue This issue happens on both the native desktop and web app (tested in Chrome), when I drag and ...
  • Nathan333
  • Casual Listener
  • 705 Views
  • 5 replies
  • 2 likes
  • Desktop
    Desktop (Windows)
    drag and drop
    queue management
    web browser
  • 705 Views
  • 5 replies
  • 2 likes

Superuser Contribution Cannot drag songs to top of the queue

Operating SystemWindows 10 - Desktop Version1.1.60.672.g6ad9c215-a My Question or IssueOn the new UI, for some reason I cannot drag a song to the top of the queue if the screen must scroll to reach the top. If I drag the song to the top of the screen...

2021-06-09_10-31-45.gif
  • Newbie
  • Operating System Windows 10 - Desktop   Version 1.1.60.672.g6ad9c215-a   My Question or Issue On the new UI, for some reason I cannot drag a song to the top of the queue if the scree...
  • claphands
  • Casual Listener
  • 8117 Views
  • 55 replies
  • 33 likes
  • Desktop
    drag and drop
    Queue bug
  • 8117 Views
  • 55 replies
  • 33 likes

Superuser Contribution Lastest update reverted to only 50 songs in a queue and can't easily be resorted

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueAfter an update a week or so ago, I can now only have 50 songs display in my queue (an issue that was fixed years ago), and I can't easily drag the songs to re...

  • Casual Listener
  • Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue After an update a week or so ago, I can now only have 50 songs display in my queue ...
  • Ver
  • Spotify Legend
  • 1056 Views
  • 6 replies
  • 13 likes
  • 50 queue
    drag and drop
    queue
  • 1056 Views
  • 6 replies
  • 13 likes