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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135290 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 135290 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51894 Views
  • 0 replies
  • 32 likes
  • Windows
  • 51894 Views
  • 0 replies
  • 32 likes

Superuser Contribution [Desktop] Cannot Login to App via Facebook, can click button, but no response

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or Issue The Spotify App booted me out of my account (can still use it via web), and now I can't even log in via the Facebook option. I would click on the "Log in with Facebook" butt...

  • Casual Listener
  • ...ven log in via the Facebook option.  I would click on the "Log in with Facebook" button, and it will not respond.     What can I do to fix this?
  • Elena
  • Moderator
  • 257 Views
  • 1 replies
  • 0 likes
  • App
    Facebook
    Login
    windows10
  • 257 Views
  • 1 replies
  • 0 likes

How to get my profile picture to update to my current Facebook one?

PlanFree/PremiumCountryUnited StatesDevicePC, also have a android. Operating SystemWindows 10,etc. My Question or IssueHow to get my profile picture to update to my current Facebook one?

  • Newbie
  • ...urrent Facebook one?  
  • Billy-J
  • Spotify Star
  • 305 Views
  • 1 replies
  • 0 likes
  • Facebook
    Profile Pic
    profile picture
  • 305 Views
  • 1 replies
  • 0 likes

[Desktop] No Local Files & Facebook Tab In My Settings

PlanPremiumCountrySingaporeOperating System(Windows 10) My Question or IssueDoesn't have the Local Files & Facebook Tab in my settings.I want to add local files to my Spotify but there is no way for me to do so

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  • Visitor
  •     Plan Premium Country Singapore Operating System (Windows 10)   My Question or Issue Doesn't have the Local Files & Facebook Tab in my settings. I want to add local f...
  • AeroZ
  • Composer
  • 366 Views
  • 2 replies
  • 0 likes
  • Facebook
    local files
    problem
  • 366 Views
  • 2 replies
  • 0 likes

wont connect my account on 2 devices

PlanFreeCountryUKDeviceiPhone 7 plus and hp laptopOperating SystemIOS 13 and windows 10 My Question or Issuei recently reset my laptop and have downloaded spotify again onto my desktop. the mobile app is linked to my Facebook account so i tried loggi...

  • Visitor
  • ...nto my desktop. the mobile app is linked to my Facebook account so i tried logging in and connecting my laptop account to Facebook but it only logs me in to either my old account or to my a...
  • OneByBoo
  • Community Legend
  • 398 Views
  • 1 replies
  • 0 likes
  • Facebook
    laptop
  • 398 Views
  • 1 replies
  • 0 likes

profile picture doesn't change after changing it

PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows My Question or IssueI wanted to change my profile picture on Spotify. I changed it on Spotify but it came out wonky, so I went to my Facebook page, because I have it linked. So I changed my...

  • Casual Listener
  • ...ame out wonky, so I went to my Facebook page, because I have it linked. So I changed my profile picture on Facebook. After half an hour I checked if it had changed it did change on my phone but it s...
  • OneByBoo
  • Community Legend
  • 750 Views
  • 1 replies
  • 2 likes
  • Facebook
    picture
    profile
    profile picture
  • 750 Views
  • 1 replies
  • 2 likes

cant log in via facebook

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or Issuecant log in using the pc app via facebook, keeps coming up with error (3) username / pass incorrect but i can log onto spotify using facebook log in on the browser

  • Visitor
  • Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue cant log in using the pc app via facebook, keeps coming up with error (3) username / pass i...
  • Billy-J
  • Spotify Star
  • 406 Views
  • 7 replies
  • 0 likes
  • Facebook
    windows10
  • 406 Views
  • 7 replies
  • 0 likes

Unable to find particular FB friends with search bar

I can search for some FB friends' page through "Find Friends" as well as their Spotify URI but not from just typing their FB names in the Search bar (No spelling errors) - didn't have this problem before and now I get a message that says "No results ...

  • Casual Listener
  • I can search for some FB friends' page through "Find Friends" as well as their Spotify URI but not from just typing their FB names in the Search bar (No spelling errors) - didn't have this problem be...
  • Lauvee
  • Casual Listener
  • 391 Views
  • 2 replies
  • 0 likes
  • Facebook
    Find
    friend
    Search
    username
  • 391 Views
  • 2 replies
  • 0 likes

Friend Activity Limit

PlanPremiumCountryUSADeviceWindows 10 PC My Question or Issue So I feel like most people can share the sentiment that the Friend Activity has been a bit wonky over the past few months. However, I have one issue that cropped up that does not seem to h...

  • Newbie
  • ...efollow them, and hey presto, they're on the sidebar, without kicking anyone off.      In fact, if I use the "Find Friends" option to mass unfollow and then refollow Facebook f...
  • Mantisentil
  • Community Legend
  • 2789 Views
  • 2 replies
  • 3 likes
  • Desktop
    Facebook
    following
    Friend Activity
  • 2789 Views
  • 2 replies
  • 3 likes

Cannot login via Windows Vista plus FaceBook

PlanFreeCountry USADeviceDell laptopOp. SystemWindows Vista My Question or Issue I use free Spotify and login via my Facebook profile. Works fine on my newer PC with Windows-10 and on my Android tablet from Verizon. But will not work on our older lap...

  • Newbie
  •   Plan Free Country  USA Device Dell laptop Op. System Windows Vista   My Question or Issue  I use free Spotify and login via my Facebook profile. Works fine on my n...
  • 291 Views
  • 0 replies
  • 0 likes
  • Facebook
  • 291 Views
  • 0 replies
  • 0 likes

Superuser Contribution Volumen se baja solo cuando me escriben por Facebook o Whatsapp

El volumen se baja solo cuando recibo una notificación mientras estoy escuchando PlanPremiumCountry Chile DevicePCOperating SystemW7 My Question or Issue ¿Hay alguna forma de corregirlo? y si es así, ¿podrían indicarme como hacerlo?

  • Casual Listener
  • El volumen se baja solo cuando recibo una notificación mientras estoy escuchando  Plan Premium Country  Chile   Device PC Operating System W7   My Question or Issue &n...
  • Tyrano90
  • Casual Listener
  • 1545 Views
  • 4 replies
  • 0 likes
  • chile
    Error
    esp
    español
    Facebook
    notificaciones
    volume
    Volumen
    whatsapp
  • 1545 Views
  • 4 replies
  • 0 likes

Why can I no longer share an album or playlist with a friend within Spotify?

PlanFree/Premium PREMIUMCountry USA Device PC Operating System WIndows 7 My Question or IssueUnless I am wrong I can not share a playlist or album with a fellow Spotify user within Spotify desktop software.I DO NOT WISH TO CONNECT WITH FACEBOOK, AND ...

  • Casual Listener
  • ...ith a fellow Spotify user within Spotify desktop software. I DO NOT WISH TO CONNECT WITH FACEBOOK, AND MY FRIENDS DON'T EITHER! Why did you take this function away? I see that it used to be that you c...
  • Loxer
  • Spotify Star
  • 1205 Views
  • 1 replies
  • 0 likes
  • Facebook
    facebook sucks
    share music without facebook
    share music without social media
    share within spotify
  • 1205 Views
  • 1 replies
  • 0 likes

Windows 10 app showing facebook account

I disconnected my email account from facebook but when I open windows 10 app I still see my facebook account user name besides my email!How get rid of facebook account and user name ?Please see the screenshot.

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  • Casual Listener
  • I disconnected my email account from facebook but when I open windows 10 app I still see my facebook account user name besides my email! How get rid of facebook account and user name ? Please see t...
  • 251 Views
  • 0 replies
  • 0 likes
  • App
    Facebook
    Windows 10
  • 251 Views
  • 0 replies
  • 0 likes