Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: Fix

Labels

Forum Posts

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

89176 Views

40 replies

68 likes

  • 89176 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

vtudor22

Regular

834954 Views

530 replies

64 likes

  • 834954 Views
  • 530 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

paytonfrost

Newbie

33059 Views

33 replies

7 likes

  • 33059 Views
  • 33 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3919 Views

0 replies

4 likes

  • 3919 Views
  • 0 replies
  • 4 likes

Superuser Contribution Can't play Taylor Swift's music

PlanPremiumCountryEcuadorDeviceiPhone 7+ and Hp PavilionOperating System(iOS 17.7.1 and Windows 10 My Question or IssueHi, I can't play any Taylor Swift's songs. They are there but I can't play them. When I touch them nothing happens. I tried creatin...

Casual Listener

...here but I can't play them. When I touch them nothing happens. I tried creating a new free account and they played normally. How can I fix this problem in my account?  Please help!! 😧

HopGuy25

Visitor

6320 Views

14 replies

1 likes

Fix
Music
problems
  • 6320 Views
  • 14 replies
  • 1 likes

error "Spotify can’t play this right now if you have the file on your computer you can import it."

PlanPremium familyCountryDenmarkDeviceDesktopOperating SystemWindows 10 My Question or IssueI recently had an issue on my win10 desktop.Every time i tried to play anything, any and all artists, playlists, songs and podcasts of many different sorts i ...

Newbie

...bsp; i could play everything just fine on my smartphone, laptop and webversion. i followed spotify chat support for 3 hrs, going through various attempts at fixing this error, to which i was redirected t...

736 Views

0 replies

1 likes

Fix
Spotify can’t play this right now if you have the file on your computer you can import it
  • 736 Views
  • 0 replies
  • 1 likes

Superuser Contribution Here's how to fix the - "NaN instead of 0:00" and songs not playing - problem!

[NOTE: THIS IS A WINDOWS 10 FIX, TRYING FIX THIS ON AN OLDER VERSION MAY CAUSE PROBLEMS, TEST AT YOUR OWN RISK] (My windows 10 currently is Italian based so I'm just guessing all the text based on my English level, but don't worry, just pay enough at...

Visitor

[NOTE: THIS IS A WINDOWS 10 FIX, TRYING FIX THIS ON AN OLDER VERSION MAY CAUSE PROBLEMS, TEST AT YOUR OWN RISK]   (My windows 10 currently is Italian based so I'm just guessing all the text b...

Ver

Spotify Legend

671 Views

1 replies

0 likes

Fix
Problem Fix
  • 671 Views
  • 1 replies
  • 0 likes

"Like" heart sporadically does not work

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S8, Windows 10 PC (Spotify.exe)Operating SystemAndroid PI, Windows 10 1904 My Question or IssueSporadically, some songs will not show up as liked even though they are in my liked playlist. It is not...

Gig Goer

Plan Premium Country United States Device Samsung Galaxy S8, Windows 10 PC (Spotify.exe) Operating System Android PI, Windows 10 1904   My Question or Issue Sporadically, some songs wi...

ZotheScholar

Music Fan

735 Views

1 replies

0 likes

check
Favorites
Fix
heart
liked
  • 735 Views
  • 1 replies
  • 0 likes

Clicking album cover goes to wrong song

 This issue is still not fixed! It's been almost a year!https://community.spotify.com/t5/Desktop-Windows/Clicking-album-cover-goes-to-wrong-song/m-p/4452782#M56910Stop ignoring everyone here and fix your app!

Music Fan

  This issue is still not fixed! It's been almost a year! https://community.spotify.com/t5/Desktop-Windows/Clicking-album-cover-goes-to-wrong-song/m-p/4452782#M56910 Stop ignoring everyone h...

662 Views

0 replies

0 likes

Fix
Incompetence
problem
  • 662 Views
  • 0 replies
  • 0 likes

Superuser Contribution Shuffle Broke Queue

PlanPremiumCountryUnited KingdomDevice(note 9, aspire acer laptop, ps4 pro)Operating System(Android pie, Windows 10, Playstation) My Question or Issueokay so i have noticed that if you put a playlist on shuffle then add songs to a queue it really mes...

Visitor

Plan Premium Country United Kingdom Device (note 9, aspire acer laptop, ps4 pro) Operating System (Android pie, Windows 10, Playstation)   My Question or Issue okay so i have noti...

Peter

Spotify Legend

1260 Views

1 replies

1 likes

Android
Desktop
Fix
Issues
shuffle
  • 1260 Views
  • 1 replies
  • 1 likes

[URGENT] playlist time malfunction

recently my spotify playlist time things (where it tells you how long a playlist is) is malfunctioning! this is only for my own playlists as others seem to be looking fine. for example: one of my playlists would say that 78 songs take about 4 hours w...

Visitor

recently my spotify playlist time things (where it tells you how long a playlist is) is malfunctioning! this is only for my own playlists as others seem to be looking fine.    for example...

1199 Views

0 replies

0 likes

Desktop
duration
Fix
Help
nowork
problem
songs
time
viewing
  • 1199 Views
  • 0 replies
  • 0 likes