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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 999 Views
  • 1 replies
  • 3 likes
  • 999 Views
  • 1 replies
  • 3 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 140231 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 140231 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 55722 Views
  • 0 replies
  • 33 likes
  • Windows
  • 55722 Views
  • 0 replies
  • 33 likes

Superuser Contribution Can't play Taylor Swift's music

PlanPremiumCountryEcuadorDeviceiPhone 7+ and Hp PavilionOperating System(iOS 17.7.1 and Windows 10 My Question or IssueHi, I can't play any Taylor Swift's songs. They are there but I can't play them. When I touch them nothing happens. I tried creatin...

  • Casual Listener
  • ...here but I can't play them. When I touch them nothing happens. I tried creating a new free account and they played normally. How can I fix this problem in my account?  Please help!! 😧
  • Dian
  • Moderator
  • 1835 Views
  • 12 replies
  • 0 likes
  • Fix
    Music
    problems
  • 1835 Views
  • 12 replies
  • 0 likes

error "Spotify can’t play this right now if you have the file on your computer you can import it."

PlanPremium familyCountryDenmarkDeviceDesktopOperating SystemWindows 10 My Question or IssueI recently had an issue on my win10 desktop.Every time i tried to play anything, any and all artists, playlists, songs and podcasts of many different sorts i ...

  • Newbie
  • ...bsp; i could play everything just fine on my smartphone, laptop and webversion. i followed spotify chat support for 3 hrs, going through various attempts at fixing this error, to which i was redirected t...
  • 215 Views
  • 0 replies
  • 1 likes
  • Error
    Fix
    Spotify can’t play this right now if you have the file on your computer you can import it
  • 215 Views
  • 0 replies
  • 1 likes

Superuser Contribution Here's how to fix the - "NaN instead of 0:00" and songs not playing - problem!

[NOTE: THIS IS A WINDOWS 10 FIX, TRYING FIX THIS ON AN OLDER VERSION MAY CAUSE PROBLEMS, TEST AT YOUR OWN RISK] (My windows 10 currently is Italian based so I'm just guessing all the text based on my English level, but don't worry, just pay enough at...

  • Visitor
  • [NOTE: THIS IS A WINDOWS 10 FIX, TRYING FIX THIS ON AN OLDER VERSION MAY CAUSE PROBLEMS, TEST AT YOUR OWN RISK]   (My windows 10 currently is Italian based so I'm just guessing all the text b...
  • Ver
  • Spotify Legend
  • 237 Views
  • 1 replies
  • 0 likes
  • Fix
    Problem Fix
  • 237 Views
  • 1 replies
  • 0 likes

"Like" heart sporadically does not work

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S8, Windows 10 PC (Spotify.exe)Operating SystemAndroid PI, Windows 10 1904 My Question or IssueSporadically, some songs will not show up as liked even though they are in my liked playlist. It is not...

  • Gig Goer
  • Plan Premium Country United States Device Samsung Galaxy S8, Windows 10 PC (Spotify.exe) Operating System Android PI, Windows 10 1904   My Question or Issue Sporadically, some songs wi...
  • ZotheScholar
  • Music Fan
  • 397 Views
  • 1 replies
  • 0 likes
  • check
    Favorites
    Fix
    heart
    liked
    Playlist
  • 397 Views
  • 1 replies
  • 0 likes

Clicking album cover goes to wrong song

 This issue is still not fixed! It's been almost a year!https://community.spotify.com/t5/Desktop-Windows/Clicking-album-cover-goes-to-wrong-song/m-p/4452782#M56910Stop ignoring everyone here and fix your app!

2019-12-12_12-42-27.gif
  • Music Fan
  •   This issue is still not fixed! It's been almost a year! https://community.spotify.com/t5/Desktop-Windows/Clicking-album-cover-goes-to-wrong-song/m-p/4452782#M56910 Stop ignoring everyone h...
  • 405 Views
  • 0 replies
  • 0 likes
  • Fix
    Incompetence
    problem
  • 405 Views
  • 0 replies
  • 0 likes

Superuser Contribution Shuffle Broke Queue

PlanPremiumCountryUnited KingdomDevice(note 9, aspire acer laptop, ps4 pro)Operating System(Android pie, Windows 10, Playstation) My Question or Issueokay so i have noticed that if you put a playlist on shuffle then add songs to a queue it really mes...

  • Visitor
  • Plan Premium Country United Kingdom Device (note 9, aspire acer laptop, ps4 pro) Operating System (Android pie, Windows 10, Playstation)   My Question or Issue okay so i have noti...
  • Peter
  • Spotify Legend
  • 922 Views
  • 1 replies
  • 1 likes
  • Android
    Desktop
    Fix
    Issues
    shuffle
  • 922 Views
  • 1 replies
  • 1 likes

[URGENT] playlist time malfunction

recently my spotify playlist time things (where it tells you how long a playlist is) is malfunctioning! this is only for my own playlists as others seem to be looking fine. for example: one of my playlists would say that 78 songs take about 4 hours w...

  • Visitor
  • recently my spotify playlist time things (where it tells you how long a playlist is) is malfunctioning! this is only for my own playlists as others seem to be looking fine.    for example...
  • 944 Views
  • 0 replies
  • 0 likes
  • Desktop
    duration
    Fix
    Help
    malfunction
    nowork
    Playlist
    problem
    songs
    time
    viewing
  • 944 Views
  • 0 replies
  • 0 likes