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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 133771 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 133771 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50529 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50529 Views
  • 0 replies
  • 32 likes

Cannot see a playlist folder on desktop while it appears on mobile

PlanPremiumCountryUSADeviceWindows 10 Laptop, iPhone XR My Question or IssueSome time ago I created a folder to put my friend's playlists on. I have not accessed it in a while. I went to add another playlist to it on desktop and it would not show any...

  • Newbie
  • Plan Premium Country USA Device Windows 10 Laptop, iPhone XR   My Question or Issue Some time ago I created a folder to put my friend's playlists on. I have not accessed it in a while. I...
  • dinomight
  • Spotify Star
  • 191 Views
  • 1 replies
  • 0 likes
  • Desktop
    folder
    Mobile
  • 191 Views
  • 1 replies
  • 0 likes

Folder disappeared

PlanPremiumCountryUnited KingdomDeviceHP PCOperating SystemWindows 10 My Question or IssueI have just noticed a Folder I called Discovered on Spotify 2018 has disappeared from My Playlists. It contained 6/7 separate folders of the new music I discove...

  • Regular
  • Plan Premium Country United Kingdom Device HP PC Operating System Windows 10   My Question or Issue I have just noticed a Folder I called Discovered on Spotify 2018 has disappeared f...
  • 247 Views
  • 0 replies
  • 1 likes
  • disappeared
    folder
  • 247 Views
  • 0 replies
  • 1 likes

Offline Storage Location is not changing

PlanPremiumCountryPoland DeviceAsusOperating SystemWindows 10 My Question or IssueI can't change offline storage location e.g to a different disk. Every time when I'm trying to change it to a new location, it is back to default folder path after prog...

  • Newbie
  • ...rying to change it to a new location, it is back to default folder path after program restart. In new location there is bunch of new folders, but when I download playlists they are dowloading to a d...
  • chewyyy
  • Visitor
  • 2566 Views
  • 3 replies
  • 2 likes
  • folder
    offline storage
    Windows 10
  • 2566 Views
  • 3 replies
  • 2 likes