Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: fraud

Labels

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 49940 Views
  • 77 replies
  • 27 likes
  • 49940 Views
  • 77 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • rednblu
  • Roadie
  • 75812 Views
  • 271 replies
  • 21 likes
  • 75812 Views
  • 271 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5312 Views
  • 1 replies
  • 6 likes
  • 5312 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145453 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145453 Views
  • 0 replies
  • 26 likes

Spam/Malware advert

Scam/Malware adverts are showing frequently on a local library PC running Windows 10.

  • Music Fan
  • Scam/Malware adverts are showing frequently on a local library PC running Windows 10.    
  • axlegear
  • Music Fan
  • 628 Views
  • 2 replies
  • 0 likes
  • fraud
    malware
    phishing
  • 628 Views
  • 2 replies
  • 0 likes

still facing lots and lots of problems with ads on my premium account

i always enjoyed the notification bell to track my favorite bands. a few years ago it disappeared and it was replaced for a pathetic section on discover and it never stopped getting worst, now i get advertisement everywhere, even the "new releases fo...

  • Roadie
  • ...ailed to pay my premium subscription still i'm bombarded with advertisement of horrible music everywhere and i just need to get notifications from the bands that i'm following.     this fraud...
  • user-removed
  • Not applicable
  • 990 Views
  • 3 replies
  • 0 likes
  • advertisement
    bell
    fraud
    Premium
  • 990 Views
  • 3 replies
  • 0 likes