Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: Free

Labels

Forum Posts

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84015 Views

40 replies

68 likes

  • 84015 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

796620 Views

505 replies

64 likes

  • 796620 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24168 Views

25 replies

7 likes

  • 24168 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3071 Views

0 replies

4 likes

  • 3071 Views
  • 0 replies
  • 4 likes

Superuser Contribution Blurry Profile Picture (already tried older fixes)

PlanFreeOperating SystemWindows 11I am only experiencing this issue on the browser version of Spotify My Question or IssueEvery image I upload for my profile picture looks fine initially, but when I refresh the page it becomes blurry and low quality....

Visitor

Plan Free Operating System Windows 11 I am only experiencing this issue on the browser version of Spotify   My Question or Issue Every image I upload for my profile picture looks fine i...

Dessi

Moderator

5489 Views

3 replies

0 likes

Account
Free
Other
  • 5489 Views
  • 3 replies
  • 0 likes

Superuser Contribution my friend activity list doesn't appear

i use spotify free at my pc and there seems to be a problem with my friend activity list since there's nothing there, it's just black. i've tried everything, but nothing is working. any help?

Regular

  i use spotify free at my pc and there seems to be a problem with my friend activity list since there's nothing there, it's just black. i've tried everything, but nothing is working. any help?

Susan_GP

Moderator

2424 Views

8 replies

1 likes

Account
Free
Other
  • 2424 Views
  • 8 replies
  • 1 likes

Superuser Contribution My Spotify got error i cant play any song and my username got change into bunch of number and letter

PlanFreeCountryVietnamDeviceHP Laptop 15s-du1xxxOperating SystemWindows 11 My Question or IssueMy spotify app got error i cant play any songs or do anything and my username got change into bunch of number and letter

Newbie

  Plan Free Country Vietnam Device HP Laptop 15s-du1xxx Operating System Windows 11   My Question or Issue My spotify app got error i cant play any songs or do anything and my u...

Yordan

Moderator

489 Views

1 replies

0 likes

Account
Free
  • 489 Views
  • 1 replies
  • 0 likes

Superuser Contribution Certain ads stop playlist and won't continue

PlanFreeCountryCanadaDevicePCOperating SystemWindows 10 ProSpotify VersionSpotify for Windows1.1.70.610.g4585142b Real Canadian Superstore ad (in my case) halts all playlist progress. The ad never loads, and I just get a static image with no video or...

Casual Listener

Plan Free Country Canada Device PC Operating System Windows 10 Pro Spotify Version Spotify for Windows 1.1.70.610.g4585142b   Real Canadian Superstore ad (in my case) halts all p...

MafeG

Spotify Legend

2591 Views

9 replies

1 likes

Free
freeze
  • 2591 Views
  • 9 replies
  • 1 likes

Superuser Contribution I can't solve "Error code: accesspoint:19"

PlanFreeCountrySouth KoreaDeviceLaptopOperating SystemWindows 10 My Question or IssueI think my recent change in country settings caused this error. I can't log into my desktop app while I can in my browser and my phone. I have tried reinstalling spo...

Visitor

Plan Free Country South Korea Device Laptop Operating System Windows 10   My Question or Issue I think my recent change in country settings caused this error. I can't log into my d...

Alex

Spotify Legend

5674 Views

5 replies

16 likes

Account
Free
Login
  • 5674 Views
  • 5 replies
  • 16 likes

Solved!!Superuser Contribution Why is everything on my account not working

PlanFreeDevice: pc desktopOperating system Windows 10 My Question or IssueEverything just doesnt work. I can't search up anything I can't play anything. All official spotify created playlist are just empty.can someone plz help me. I already tried rei...

Casual Listener

  Plan Free Device: pc desktop Operating system Windows 10   My Question or Issue Everything just doesnt work. I can't search up anything I can't play anything. All official s...

Ver

Spotify Legend

2697 Views

5 replies

0 likes

Account
Free
  • 2697 Views
  • 5 replies
  • 0 likes

Superuser Contribution downloaded the app but it's just the same as web player

downloaded pc version but it looks like browser version and doesn’t have all functions (edit playlist covers, find friends etc)

Casual Listener

downloaded pc version but it looks like browser version and doesn’t have all functions (edit playlist covers, find friends etc)  

Ivan

Spotify Legend

1050 Views

3 replies

0 likes

Account
Free
Other
  • 1050 Views
  • 3 replies
  • 0 likes

All my self created playlists are missing!

I use the free version of Spotify and just noticed that all the Playlists I've created for myself over the years are missing! We're talking 30 or more. Some of the other music I've saved seems to be gone as well.I tried Googling the problem and also ...

Casual Listener

I use the free version of Spotify and just noticed that all the Playlists I've created for myself over the years are missing! We're talking 30 or more.  Some of the other music I've saved s...

OneByBoo

Roadie

1073 Views

3 replies

0 likes

Free
Playlists
  • 1073 Views
  • 3 replies
  • 0 likes

Free freezes before ad plays

The Win10 app will run well for hours... and then freeze, with message "The selected song will be played after the ads" At that point nothing I've tried will fix, other than shutting app, restarting. (At least the rest of my work is unaffected)... bu...

Casual Listener

The Win10 app will run well for hours... and then freeze, with message "The selected song will be played after the ads"   At that point nothing I've tried will fix, other than shutting app, r...

Loxer

Community Legend

714 Views

1 replies

1 likes

Free
freezes
Win10
  • 714 Views
  • 1 replies
  • 1 likes

Mixtapes and heart are gone

PlanFrom free to premiumCountryGermanyDeviceNexus 5x and DesktopOperating SystemAndroid Oreo and Windows 10My Question or IssueHey there!I joined spotify as a free user and tested it out a bit and really liked it! I had some mixtapes ready after addi...

Casual Listener

Plan From free to premium Country Germany Device Nexus 5x and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Hey there! I joined spotify as a free user and t...

Loxer

Community Legend

1246 Views

3 replies

0 likes

Account
Free
Premium
  • 1246 Views
  • 3 replies
  • 0 likes

Ads freeze on PC application Windows 10

For a couple days now I've been experiencing an issue where nearly every time an ad plays, the application freezes and won't continue the ad or the music on its own. Pushing pause, then play, causes it to play the ad and continue the music.

Casual Listener

For a couple days now I've been experiencing an issue where nearly every time an ad plays, the application freezes and won't continue the ad or the music on its own. Pushing pause, then play, c...

Luke

Community Legend

1141 Views

1 replies

0 likes

Free
  • 1141 Views
  • 1 replies
  • 0 likes

Spotify en windows 10 no funciona

Cada que intento abrir Spotify desde mi computadora se congela la pantalla y no funciona hasta que tengo que reiniciarla¿a alguien mas le pasa? y de ser así ¿como lo solucionaron?

Casual Listener

Cada que intento abrir Spotify desde mi computadora se congela la pantalla y no funciona hasta que tengo que reiniciarla ¿a alguien mas le pasa? y de ser así ¿como lo solucionaron?

dalids

Casual Listener

31797 Views

5 replies

6 likes

Free
  • 31797 Views
  • 5 replies
  • 6 likes