Help Wizard

Step 1

NEXT STEP

Topics with Label: Free

Labels

Forum Posts

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • vaajy
  • Roadie
  • 49688 Views
  • 221 replies
  • 19 likes
  • 49688 Views
  • 221 replies
  • 19 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3230 Views
  • 1 replies
  • 6 likes
  • 3230 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 142866 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 142866 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 57932 Views
  • 0 replies
  • 33 likes
  • Windows
  • 57932 Views
  • 0 replies
  • 33 likes

Superuser Contribution Blurry Profile Picture (already tried older fixes)

PlanFreeOperating SystemWindows 11I am only experiencing this issue on the browser version of Spotify My Question or IssueEvery image I upload for my profile picture looks fine initially, but when I refresh the page it becomes blurry and low quality....

  • Visitor
  • Plan Free Operating System Windows 11 I am only experiencing this issue on the browser version of Spotify   My Question or Issue Every image I upload for my profile picture looks fine i...
  • Elena
  • Moderator
  • 311 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 311 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify got error i cant play any song and my username got change into bunch of number and letter

PlanFreeCountryVietnamDeviceHP Laptop 15s-du1xxxOperating SystemWindows 11 My Question or IssueMy spotify app got error i cant play any songs or do anything and my username got change into bunch of number and letter

  • Newbie
  •   Plan Free Country Vietnam Device HP Laptop 15s-du1xxx Operating System Windows 11   My Question or Issue My spotify app got error i cant play any songs or do anything and my u...
  • Yordan
  • Moderator
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 184 Views
  • 1 replies
  • 0 likes

Superuser Contribution Certain ads stop playlist and won't continue

PlanFreeCountryCanadaDevicePCOperating SystemWindows 10 ProSpotify VersionSpotify for Windows1.1.70.610.g4585142b Real Canadian Superstore ad (in my case) halts all playlist progress. The ad never loads, and I just get a static image with no video or...

  • Casual Listener
  • Plan Free Country Canada Device PC Operating System Windows 10 Pro Spotify Version Spotify for Windows 1.1.70.610.g4585142b   Real Canadian Superstore ad (in my case) halts all p...
  • MafeG
  • Spotify Legend
  • 1244 Views
  • 9 replies
  • 1 likes
  • Free
    freeze
  • 1244 Views
  • 9 replies
  • 1 likes

Superuser Contribution I can't solve "Error code: accesspoint:19"

PlanFreeCountrySouth KoreaDeviceLaptopOperating SystemWindows 10 My Question or IssueI think my recent change in country settings caused this error. I can't log into my desktop app while I can in my browser and my phone. I have tried reinstalling spo...

  • Visitor
  • Plan Free Country South Korea Device Laptop Operating System Windows 10   My Question or Issue I think my recent change in country settings caused this error. I can't log into my d...
  • Alex
  • Spotify Legend
  • 4345 Views
  • 5 replies
  • 16 likes
  • Account
    Free
    Login
  • 4345 Views
  • 5 replies
  • 16 likes

Solved!!Superuser Contribution Why is everything on my account not working

PlanFreeDevice: pc desktopOperating system Windows 10 My Question or IssueEverything just doesnt work. I can't search up anything I can't play anything. All official spotify created playlist are just empty.can someone plz help me. I already tried rei...

  • Casual Listener
  •   Plan Free Device: pc desktop Operating system Windows 10   My Question or Issue Everything just doesnt work. I can't search up anything I can't play anything. All official s...
  • Ver
  • Spotify Legend
  • 675 Views
  • 5 replies
  • 0 likes
  • Account
    Free
  • 675 Views
  • 5 replies
  • 0 likes

Superuser Contribution downloaded the app but it's just the same as web player

downloaded pc version but it looks like browser version and doesn’t have all functions (edit playlist covers, find friends etc)

2020-05-18_22-00-00.png 2020-05-18_22-00-56.png
  • Casual Listener
  • downloaded pc version but it looks like browser version and doesn’t have all functions (edit playlist covers, find friends etc)  
  • Ivan
  • Spotify Legend
  • 624 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Other
  • 624 Views
  • 3 replies
  • 0 likes

All my self created playlists are missing!

I use the free version of Spotify and just noticed that all the Playlists I've created for myself over the years are missing! We're talking 30 or more. Some of the other music I've saved seems to be gone as well.I tried Googling the problem and also ...

  • Casual Listener
  • I use the free version of Spotify and just noticed that all the Playlists I've created for myself over the years are missing! We're talking 30 or more.  Some of the other music I've saved s...
  • OneByBoo
  • Roadie
  • 795 Views
  • 3 replies
  • 0 likes
  • Free
    Playlists
  • 795 Views
  • 3 replies
  • 0 likes

Free freezes before ad plays

The Win10 app will run well for hours... and then freeze, with message "The selected song will be played after the ads" At that point nothing I've tried will fix, other than shutting app, restarting. (At least the rest of my work is unaffected)... bu...

  • Casual Listener
  • The Win10 app will run well for hours... and then freeze, with message "The selected song will be played after the ads"   At that point nothing I've tried will fix, other than shutting app, r...
  • Loxer
  • Community Legend
  • 508 Views
  • 1 replies
  • 1 likes
  • Free
    freezes
    Win10
  • 508 Views
  • 1 replies
  • 1 likes

Mixtapes and heart are gone

PlanFrom free to premiumCountryGermanyDeviceNexus 5x and DesktopOperating SystemAndroid Oreo and Windows 10My Question or IssueHey there!I joined spotify as a free user and tested it out a bit and really liked it! I had some mixtapes ready after addi...

  • Casual Listener
  • Plan From free to premium Country Germany Device Nexus 5x and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Hey there! I joined spotify as a free user and t...
  • Loxer
  • Community Legend
  • 987 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
  • 987 Views
  • 3 replies
  • 0 likes

Ads freeze on PC application Windows 10

For a couple days now I've been experiencing an issue where nearly every time an ad plays, the application freezes and won't continue the ad or the music on its own. Pushing pause, then play, causes it to play the ad and continue the music.

  • Casual Listener
  • For a couple days now I've been experiencing an issue where nearly every time an ad plays, the application freezes and won't continue the ad or the music on its own. Pushing pause, then play, c...
  • Luke
  • Spotify Star
  • 892 Views
  • 1 replies
  • 0 likes
  • Free
  • 892 Views
  • 1 replies
  • 0 likes

Spotify en windows 10 no funciona

Cada que intento abrir Spotify desde mi computadora se congela la pantalla y no funciona hasta que tengo que reiniciarla¿a alguien mas le pasa? y de ser así ¿como lo solucionaron?

  • Casual Listener
  • Cada que intento abrir Spotify desde mi computadora se congela la pantalla y no funciona hasta que tengo que reiniciarla ¿a alguien mas le pasa? y de ser así ¿como lo solucionaron?
  • dalids
  • Casual Listener
  • 31049 Views
  • 5 replies
  • 6 likes
  • Free
  • 31049 Views
  • 5 replies
  • 6 likes