Help Wizard

Step 1

NEXT STEP

Topics with Label: freeze

Labels

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • pastasås
  • Casual Listener
  • 22249 Views
  • 66 replies
  • 23 likes
  • 22249 Views
  • 66 replies
  • 23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • tunaman_jim
  • Gig Goer
  • 57733 Views
  • 249 replies
  • 21 likes
  • 57733 Views
  • 249 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3640 Views
  • 1 replies
  • 6 likes
  • 3640 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143358 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143358 Views
  • 0 replies
  • 26 likes

Superuser Contribution Incomming Softphone call causes Spotify to: unpause, increase volume and freeze the app

PlanPremiumCountryDenmarkDevicePCOperating SystemWindows 11 Pro (21H2) My Question or IssueWhen I get an incomming softphone call on the "3Kontakt" app the following behavior occurs:1) If Spotify is playing music at the time then the volume goes up a...

  • Newbie
  • ...ehavior occurs: 1) If Spotify is playing music at the time then the volume goes up and the app freezes. 2) If Spotify is open and paused then Spotify unpauses before turning up the volume and freezing. &n...
  • thephenomenal12
  • Regular
  • 683 Views
  • 2 replies
  • 0 likes
  • Crash
    freeze
    Softphone
  • 683 Views
  • 2 replies
  • 0 likes

Superuser Contribution Certain ads stop playlist and won't continue

PlanFreeCountryCanadaDevicePCOperating SystemWindows 10 ProSpotify VersionSpotify for Windows1.1.70.610.g4585142b Real Canadian Superstore ad (in my case) halts all playlist progress. The ad never loads, and I just get a static image with no video or...

  • Casual Listener
  • Plan Free Country Canada Device PC Operating System Windows 10 Pro Spotify Version Spotify for Windows 1.1.70.610.g4585142b   Real Canadian Superstore ad (in my case) halts all playl...
  • MafeG
  • Spotify Legend
  • 1305 Views
  • 9 replies
  • 1 likes
  • Free
    freeze
  • 1305 Views
  • 9 replies
  • 1 likes

Superuser Contribution Desktop Spotify STOPPED WORKING on Windows 7 ???

PlanPremium CountryBrazil DeviceDesktop Windows Operating SystemWindows 7 So, a couple days ago my Spotify stopped playing tracks. I'll press play and the whole software will basically freeze. When I open the Task Manager, I see four or five instance...

  • Casual Listener
  • ...he whole software will basically freeze. When I open the Task Manager, I see four or five instances of Spotify.exe running.   I'll close the Desktop app and try opening again, but it gives me a w...
  • SoundMan
  • Gig Goer
  • 4121 Views
  • 4 replies
  • 2 likes
  • Desktop Windows
    freeze
    Windows 7
  • 4121 Views
  • 4 replies
  • 2 likes

Superuser Contribution Desktop Spotify STOPPED WORKING for Windows 7 ???

PlanPremiumCountryBrazilDeviceDesktop WindowsOperating SystemWindows 7 So, a couple days ago my Spotify stopped playing tracks. I'll press play and the whole software will basically freeze. When I open the Task Manager, I see four or five instances o...

  • Casual Listener
  • ...asically freeze. When I open the Task Manager, I see four or five instances of Spotify.exe running.   I'll close the Desktop app and try opening again, but it gives me a warning: "The Spotify a...
  • Peter
  • Spotify Legend
  • 527 Views
  • 1 replies
  • 1 likes
  • Desktop Windows
    freeze
    Windows 7
  • 527 Views
  • 1 replies
  • 1 likes

Ads Freeze program

PlanFreeCountryUSA DevicePCOperating SystemWindows 10 My Question or IssueA few songs will play then when an ad is called for the ad never loads and no other songs can be played. Says "the requested song will be played after the ads" but the ads neve...

  • Casual Listener
  • Plan Free Country USA   Device PC Operating System Windows 10   My Question or Issue A few songs will play then when an ad is called for the ad never loads and no other songs can...
  • -xw5n0yk_1pgm
  • Casual Listener
  • 611 Views
  • 3 replies
  • 1 likes
  • freeze
  • 611 Views
  • 3 replies
  • 1 likes

Spotify stops working after a longer pause

PlanFree/PremiumCountry FinlandDeviceHP EliteBook 850 G3Operating SystemWindows 7 Enterprise, SP1Running Spotify as a desktop application My Question or Issue My spotify app is acting up every time it's paused and left alone for a while.When I boot u...

  • Casual Listener
  •   Plan Free/Premium Country  Finland Device HP EliteBook 850 G3 Operating System Windows 7 Enterprise, SP1 Running Spotify as a desktop application   My Question or Iss...
  • 718 Views
  • 0 replies
  • 2 likes
  • freeze
    playback
    restart
  • 718 Views
  • 0 replies
  • 2 likes

Spotify causing my PC Windows 10 to freeze

HiThis is like a message in a bottle as this forum is my last resort.For more than 6 months now, Spotify has been randomly causing my PC to freeze (I'm on Windows 10 64 bits). I've contacted Spotify support on several occasions and the only solution ...

  • Regular
  • Hi This is like a message in a bottle as this forum is my last resort. For more than 6 months now, Spotify has been randomly causing my PC to freeze (I'm on Windows 10 64 bits). I've contacted S...
  • redseafish1
  • Regular
  • 5745 Views
  • 15 replies
  • 2 likes
  • freeze
    Windows 10
  • 5745 Views
  • 15 replies
  • 2 likes

Laptop freezes (Win10) every time I start & close Spotify

Hello, I have this problem with Spotify. As much as I love it, and stopped using my regular player cause of Spotify I'm recently experiencing a problem with starting Spotify and closing. I used program before but I switched to the one you can get fro...

  • Casual Listener
  • ...rogram before but I switched to the one you can get from Microsoft Store, hoping it would fix the issue. If I open spotify first without opening anything yet, my laptop does not freeze but God forbid f...
  • 475 Views
  • 0 replies
  • 0 likes
  • freeze
    PC
    Windows 10
  • 475 Views
  • 0 replies
  • 0 likes