Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...
PlanPremiumCountryUS DeviceDesktopOperating SystemWindows 10 My Question or IssueFriends' Activity is only showing Connect to Facebook or adding friends from Facebook. There is no option to actually see their activity, only to add them to follow on S...
Casual Listener
Plan Premium Country US Device Desktop Operating System Windows 10 My Question or Issue Friends' Activity is only showing Connect to Facebook or adding friends from Facebook....
Alex
Spotify Legend
628 Views
2 replies
2 likes
PlanPremiumCountryTurkeyOperating SystemWindows 10 I had no problem with spotify on my laptop until a month ago. But then, first it started giving random error boxes only saying "can't start spotify" when i tried to open it. It didn't bother me since...
Casual Listener
Plan Premium Country Turkey Operating System Windows 10 I had no problem with spotify on my laptop until a month ago. But then, first it started giving random error boxes only saying&nb...
Alex
Spotify Legend
2309 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAt the first time I login I can see my friends activiy but after I close the app and open it ...
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue At the ...
Ivan
Spotify Legend
544 Views
1 replies
0 likes
PlanPremiumCountryIsraelDeviceGoogle Home My Question or IssueHi,When i'm playing Spotify on Google Home my friends can't see what i'm playing on the friends activity tab.It works only when i'm playing music straight from my phone or laptop.
Newbie
Plan Premium Country Israel Device Google Home My Question or Issue Hi, When i'm playing Spotify on Google Home my friends can't see what i'm playing on the friends activity tab. It ...
OneByBoo
Roadie
952 Views
1 replies
0 likes
