Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: greyed out

Labels

Forum Posts

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1000 Views
  • 1 replies
  • 3 likes
  • 1000 Views
  • 1 replies
  • 3 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 140235 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 140235 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 55723 Views
  • 0 replies
  • 33 likes
  • Windows
  • 55723 Views
  • 0 replies
  • 33 likes

Local Files no Longer Syncing With Unplayable Albums on Spotify

PlanPremiumCountryUSADeviceHP Omen Gaming PCOperating SystemWindows 10 My Question or IssueRecently, I began to notice that none of my local files that I have on my computer are playable in my playlists (I included a screenshot of what I am seeing). ...

  • Casual Listener
  • ...ver 50 songs across 3 of my public playlists. Also as a public playlist owner, it also impacts my 500+ playlist followers if they did the same thing as me and get their own files. I want to stay w...
  • 492 Views
  • 0 replies
  • 2 likes
  • greyed out
    local files
    sync
    unplayable
  • 492 Views
  • 0 replies
  • 2 likes

Artist is greyed out but actually available on Spotify

I added a song by "The Kinks" a while back and it was perfectly playable back then. But now I had to find out, that it is not anymore. But wait, actually it is. Searching for "The Kinks" brings me to their artist page and I can listen to their songs....

  • Newbie
  • I added a song by "The Kinks" a while back and it was perfectly playable back then. But now I had to find out, that it is not anymore. But wait, actually it is. Searching for "The Kinks" brings me to...
  • 774 Views
  • 0 replies
  • 2 likes
  • bad by design
    bug
    greyed out
    terrible
    unuseable
    usability
  • 774 Views
  • 0 replies
  • 2 likes