Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: intermittent

Labels

Forum Posts

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137080 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137080 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53354 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53354 Views
  • 0 replies
  • 33 likes

Superuser Contribution No internet connection available - intermittent - Windows 10

I have Spotify on my desktop with Windows 10. It had been working fine until I installed some updates for my motherboard/BIOS. Now most of the time it says "No internet connection available". Internet works great on the computer besides on Spotify. I...

  • Casual Listener
  • I have Spotify on my desktop with Windows 10. It had been working fine until I installed some updates for my motherboard/BIOS.   Now most of the time it says "No internet connection available"...
  • Alfredo
  • Roadie
  • 1642 Views
  • 3 replies
  • 0 likes
  • intermittent
    No Internet
    Windows 10
  • 1642 Views
  • 3 replies
  • 0 likes