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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137234 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137234 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53492 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53492 Views
  • 0 replies
  • 33 likes

Solved!!Superuser Contribution Queue changing to the start of the playlist

PlanPremiumCountryUSA DeviceCustom Built Windows 10 PC (Have also experienced problem on iPhone and Mac)Operating SystemWindows 10 (Have also experienced problem on iOS 11 and 12, and Mac High Sierra and Mojave) My Question or IssueSo it seems that t...

  • Newbie
  • Plan Premium Country USA   Device Custom Built Windows 10 PC (Have also experienced problem on iPhone and Mac) Operating System Windows 10 (Have also experienced problem on iOS 11 and 1...
  • Yordan
  • Moderator
  • 6897 Views
  • 6 replies
  • 5 likes
  • Echo
    iOS
    Mac
    SONOS
    Windows 10
  • 6897 Views
  • 6 replies
  • 5 likes

Superuser Contribution Local files is broken, unable to be sent to iPhone (need Spotify staff help)

PlanPremiumCountryCanadaDeviceiPhone 11 Pro, Windows laptopOperating Systemidk the new Windows, like whatever it is, 10 or something, maybe 11, who cares My Question or Issue I have spent the last 2 hours attempting to fix my local files issue on Spo...

  • Music Fan
  • Plan Premium Country Canada Device iPhone 11 Pro, Windows laptop Operating System idk the new Windows, like whatever it is, 10 or something, maybe 11, who cares   My Question or Issue ...
  • Enigma777
  • Visitor
  • 2739 Views
  • 24 replies
  • 2 likes
  • broken
    Desktop
    Glitch
    iOS
    issue
    local files
    Windows
  • 2739 Views
  • 24 replies
  • 2 likes

Superuser Contribution Duo Mix Playlist Bug

Spoiler (Highlight to read)PlanPremium DuoCountryTurkey DevicePC, iOS, AndroidOperating SystemWindows 10 Enterprise EditionPlanPremium DuoCountryTurkey DevicePC, iOS, AndroidOperating SystemWindows 10 Enterprise EditionMy Question or IssueSo as you k...

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  • Casual Listener
  • Plan Premium Duo Country Turkey  Device PC, iOS, Android Operating System Windows 10 Enterprise Edition My Question or Issue So as you know, Duo Mix has three different playlists as s...
  • Alex
  • Moderator
  • 457 Views
  • 2 replies
  • 0 likes
  • Android
    Cross-Platform Issue
    Desktop
    Duo Mix
    iOS
    Premium
  • 457 Views
  • 2 replies
  • 0 likes

Solved!! Desktop app playlist numbers don't match with iOS app

Plan - PremiumCountry - RO DeviceWindows 10 Laptop; iPhone XOperating SystemWindows 10; iOS 13.3.1 On the iPhone app it seems that my playlists are up to date with songs that I've added. On desktop it seems to be stuck on a number from a week ago.I'v...

  • Casual Listener
  • Plan - Premium Country - RO   Device Windows 10 Laptop; iPhone X Operating System Windows 10; iOS 13.3.1   On the iPhone app it seems that my playlists are up to date with songs t...
  • OneByBoo
  • Community Legend
  • 1001 Views
  • 3 replies
  • 0 likes
  • iOS
    Playlist
    playlist number
    Windows 10
  • 1001 Views
  • 3 replies
  • 0 likes

Music keeps pausing

PlanPremiumCountryCanadaDeviceiPhone 6s, Asus LaptopOperating SystemiOS 10, Windows 10 My Question or IssueMusic keeps pausing on its own whenever the device is connected to the internet. It happens to both my laptop and phone. I have tried reinstall...

  • Visitor
  • Plan Premium Country Canada Device iPhone 6s, Asus Laptop Operating System iOS 10, Windows 10   My Question or Issue Music keeps pausing on its own whenever the device is connected t...
  • OneByBoo
  • Community Legend
  • 342 Views
  • 1 replies
  • 0 likes
  • iOS
    pausing
    Windows
  • 342 Views
  • 1 replies
  • 0 likes

who added to a playlist

How can I see who added a song to a Collaborative playlistI use iOS & Windows desktop

  • Casual Listener
  • How can I see who added a song to a Collaborative playlist I use iOS & Windows desktop
  • OneByBoo
  • Community Legend
  • 597 Views
  • 1 replies
  • 0 likes
  • iOS
    Windows Desktop
  • 597 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS app saves only full albums, not the songs I need

PlanPremium (Family)CountryHungaryDevice(iPhone 5S)Operating System(iOS 12.1.4) My Question or Issue I use spotify for years in desktop and in my phone. The saved albums and songs were the same until now but today I reinstalled the Spotify iOS app be...

  • Casual Listener
  • Plan Premium (Family) Country Hungary Device (iPhone 5S) Operating System (iOS 12.1.4)   My Question or Issue   I use spotify for years in desktop and in my phone. The saved a...
  • bodibuilder
  • Casual Listener
  • 645 Views
  • 3 replies
  • 0 likes
  • application
    iOS
    Mobile
  • 645 Views
  • 3 replies
  • 0 likes

Mark Podcast As Played

Please add the ability to mark podcasts as played (or unplayed for that matter) individually or in group selections for major platforms (Windows, Android, & iOS). Searching this site shows multiple requests for such a feature on each platform back in...

  • Newbie
  • Please add the ability to mark podcasts as played (or unplayed for that matter) individually or in group selections for major platforms (Windows, Android, & iOS).   Searching this site s...
  • OneByBoo
  • Community Legend
  • 1535 Views
  • 1 replies
  • 10 likes
  • Android
    iOS
    podcast
    Windows
  • 1535 Views
  • 1 replies
  • 10 likes

BUG: "Songs" list on Windows is days out of date behind actual library

PlanPremium DeviceiPhone X, Windows 10Operating SystemiOS, Windows 10 My Question or IssueI've added may songs to my library in the past several days from my iPhone. On Spotify on Windows, they don't show up in my library, and the most recently added...

  • Regular
  • Plan Premium   Device iPhone X, Windows 10 Operating System iOS, Windows 10  My Question or Issue I've added may songs to my library in the past several days from my iPhone. On S...
  • 298 Views
  • 0 replies
  • 2 likes
  • iOS
    library
    Windows
  • 298 Views
  • 0 replies
  • 2 likes

Windows App changes volume on iOS device when transferring playback

PlanPremiumCountryUSA DeviceiPhone X iOS 12.1.2App version 8.4.79.933 Operating SystemWindows 10 build 18091.0.96.181.gf6bc1b6b (Windows Store version) My Question or IssueWhen transferring playback from my phone to my desktop, Spotify will change th...

  • Regular
  • Plan Premium Country USA   Device iPhone X iOS 12.1.2 App version 8.4.79.933   Operating System Windows 10 build 1809 1.0.96.181.gf6bc1b6b (Windows Store version)   My Q...
  • jw2k_fr
  • Regular
  • 521 Views
  • 1 replies
  • 1 likes
  • iOS
    volume
    Windows
  • 521 Views
  • 1 replies
  • 1 likes

Superuser Contribution Play counter not updating

Hi everyone, ive noticed that on a few artist profile including my own that the play counter is not updating. My new track usually gets 150 plays every day. This Is being updated but the play counter is not increasing. Is anyone else experiencing thi...

  • Composer
  • Hi everyone,    ive noticed that on a few artist profile including my own that the play counter is not updating. My new track usually gets 150 plays every day. This Is being updated but t...
  • Guido
  • Spotify Legend
  • 2727 Views
  • 5 replies
  • 5 likes
  • Android
    Desktop
    iOS
    Mac
    Mobile
    Windows
  • 2727 Views
  • 5 replies
  • 5 likes

"Share my activity in spotify" slider always disabled?

Hey guys, so by accident i found out, that desktop, iOS and Android settings for the spotify app are always different for my account. I want to share my activity for the friends feed, but in the desktop app the slider constantly stays disabled (after...

  • Casual Listener
  • Hey guys,   so by accident i found out, that desktop, iOS and Android settings for the spotify app are always different for my account. I want to share my activity for the friends feed, but i...
  • 375 Views
  • 0 replies
  • 0 likes
  • Activity Feed Problem
    Android
    Desktop
    iOS
  • 375 Views
  • 0 replies
  • 0 likes