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Please see below the most popular frequently asked questions.

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Ongoing Issues

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Topics with Label: keys

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Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 50551 Views
  • 77 replies
  • 27 likes
  • 50551 Views
  • 77 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • rednblu
  • Roadie
  • 76174 Views
  • 271 replies
  • 21 likes
  • 76174 Views
  • 271 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5349 Views
  • 1 replies
  • 6 likes
  • 5349 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145500 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145500 Views
  • 0 replies
  • 26 likes

Superuser Contribution Disabling Desktop Overlay when using media keys isn't working

PlanPremium DuoCountryusaDeviceNew Dell LaptopOperating SystemWindows 10 My Question or IssueI'm using my work computer, and I work on my computer all day as an analyst. For years I've used spotify to listen to music and podcasts while I work. Then t...

  • Newbie
  • ...verlay pops up and pauses and starts my podcast over and over again when in the middle of typing in a different application.   I have the setting "Show desktop overlay when using media keys" D...
  • Jeremy
  • Spotify Legend
  • 456 Views
  • 1 replies
  • 0 likes
  • Desktop
    Disable
    keys
    media
    media keys
    overlay
    turn off
  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution Media keys no longer work (New desktop app)

PlanPremiumCountryChileDeviceLaptop Intel Core i5 7th gen, 16GB ram, 256SSDOperating SystemWindows 10 pro My Question or IssueAfter the last update, the media keys are not working while i'm out of the spotify app, before the update i was able to mana...

  • Newbie
  • Plan Premium Country Chile Device Laptop Intel Core i5 7th gen, 16GB ram, 256SSD Operating System Windows 10 pro   My Question or Issue After the last update, the media keys are not w...
  • CarlosE
  • Moderator
  • 701 Views
  • 3 replies
  • 5 likes
  • Desktop
    key
    keys
    media
    media keys
    pause
    Pause for voice messages
    Play
    Premium
    Windows
  • 701 Views
  • 3 replies
  • 5 likes