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Please see below the most popular frequently asked questions.

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Ongoing Issues

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Topics with Label: label

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Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 49493 Views
  • 77 replies
  • 27 likes
  • 49493 Views
  • 77 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • rednblu
  • Roadie
  • 75372 Views
  • 271 replies
  • 21 likes
  • 75372 Views
  • 271 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5288 Views
  • 1 replies
  • 6 likes
  • 5288 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145429 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145429 Views
  • 0 replies
  • 26 likes

Bug(?) in Windows desktop app - can't find album

Windows 10 - Spotify Premium. I started to get a problem yesterday (not experienced previously) where if I click on an album link from a track in a playlist, or if I do general search and click on albums returned by the search I get the following mes...

  • Roadie
  • Windows 10 - Spotify Premium.   I started to get a problem yesterday (not experienced previously) where if I click on an album link from a track in a playlist, or if I do general search and cl...
  • OneByBoo
  • Roadie
  • 886 Views
  • 1 replies
  • 1 likes
  • label
  • 886 Views
  • 1 replies
  • 1 likes