Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: local

Labels

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • SaylorDustin
  • Casual Listener
  • 37775 Views
  • 75 replies
  • 25 likes
  • 37775 Views
  • 75 replies
  • 25 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • cour10e22
  • Regular
  • 65907 Views
  • 265 replies
  • 21 likes
  • 65907 Views
  • 265 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4635 Views
  • 1 replies
  • 6 likes
  • 4635 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 144574 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 144574 Views
  • 0 replies
  • 26 likes

Superuser Contribution Local files don't appear.

Ok. So I have checked the show local files switch. I have added the source. I have even tried making a new playlist. However, none of my local files show up. Do I have to import them somehow? I have searched for help on Spotify and it just redirects ...

  • Casual Listener
  • Ok. So I have checked the show local files switch. I have added the source. I have even tried making a new playlist. However, none of my local files show up. Do I have to import them somehow? I h...
  • Ivan
  • Spotify Legend
  • 329 Views
  • 1 replies
  • 0 likes
  • appear
    files
    local
  • 329 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot view all Local Files in A-Z sort.

PlanPremiumCountryUnited StatesDeviceDesktop - AMD Ryzen Threadripper 2970WX with 64.0 GBOperating SystemWindows 10 Pro for Workstations build 19042.685My Question or Issue__ This issue appears to be a bug in how many files the Local Files view can d...

  • Music Fan
  • ...ssue __   This issue appears to be a bug in how many files the Local Files view can display at once. This is not an issue adding or playing local files.   I have ~25K local files appearing in S...
  • jasonvelocity
  • Music Fan
  • 983 Views
  • 8 replies
  • 0 likes
  • bug
    bugreport
    local
    LocalFiles
  • 983 Views
  • 8 replies
  • 0 likes

Songs from Local Files disappearing every time you turn on the device (Win 10)

A few days ago, most of my synced local songs on my laptop suddenly turned gray (unavailable). On the other hand, the ones that are on my phone works perfectly normal just like downloaded songs. A simple solution I found, is to replace the files with...

FUNNYPOTATO64_0-1605790447213.png FUNNYPOTATO64_1-1605791167424.png
  • Visitor
  • A few days ago, most of my synced local songs on my laptop suddenly turned gray (unavailable). On the other hand, the ones that are on my phone works perfectly normal just like downloaded songs. A s...
  • dnursatrio
  • Newbie
  • 414 Views
  • 1 replies
  • 0 likes
  • local
  • 414 Views
  • 1 replies
  • 0 likes

Will Only Play Local Files - "Spotify can't play this right now. If you have the file on your com..

PlanPremiumCountryUnited States DeviceDesktop AppOperating SystemWindows My Question or Issue Spotify Desktop App suddenly will not stream.Error message: "Spotify can't play this right now. If you have the file on your computer you can import it" I t...

  • Casual Listener
  • ...essage: "Spotify can't play this right now. If you have the file on your computer you can import it"   I tried a LOT of other solutions yesterday- redownloading the app, deleting all local files, h...
  • Huaerrgh
  • Visitor
  • 1012 Views
  • 1 replies
  • 2 likes
  • import
    local
    stream
  • 1012 Views
  • 1 replies
  • 2 likes

Add local music instead of starting over with search

I have a lot of local files and instead of trying to add those local files to Spotify playlist I'd like to start new playlists based upon those artists and songs but I don't want to have to search for every track or artist to create playlists. If I a...

  • Regular
  • I have a lot of local files and instead of trying to add those local files to Spotify playlist I'd like to start new playlists based upon those artists and songs but I don't want to have to search f...
  • OneByBoo
  • Roadie
  • 991 Views
  • 1 replies
  • 0 likes
  • local
    Local files for Spotify Mobile
  • 991 Views
  • 1 replies
  • 0 likes

Cannot Delete Local files

PlanPremiumCountry DevicePC LaptopOperating Systemwindows 10 My Question or IssueI am trying to delete the local files on my Spotify, I have tried everything. Ive tried going to "%appdata%\Spotify\Users\" and deleting "local-files.bnk". I have tried ...

  • Visitor
  •   Plan Premium Country   Device PC Laptop Operating System windows 10   My Question or Issue I am trying to delete the local files on my Spotify, I have tried everything. I...
  • Sebasty
  • Community Legend
  • 709 Views
  • 1 replies
  • 0 likes
  • files
    local
    local files
    remove
  • 709 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't see MP3s in added sources

On the desktop app I am trying to add some local music by adding a source that points to the directory where the music is located. Basically, following the instructions. Unfortunately, none of the MP3 songs in that directory are showing up under "Loc...

  • Casual Listener
  • On the desktop app I am trying to add some local music by adding a source that points to the directory where the music is located. Basically, following the instructions. Unfortunately, none of the M...
  • Peter
  • Spotify Legend
  • 775 Views
  • 3 replies
  • 0 likes
  • add source
    local
    mp3
  • 775 Views
  • 3 replies
  • 0 likes

Spotify can't add more than 1128 songs to Local Files

PlanPremiumCountry SwedenDevicePCOperating SystemWindows 10 Professional 64-bit My Question or Issue My issue is that Spotify for PC can not add more than 1128 songs to Local Files. It simply stops adding the songs from the files source whenever it r...

  • Casual Listener
  • ...ongs to Local Files. It simply stops adding the songs from the files source whenever it reaches exactly 1128 songs (53 hours and 26 minutes of playback time). I have tried re-installing Spotify e...
  • HenrikoMagnific
  • Casual Listener
  • 509 Views
  • 1 replies
  • 0 likes
  • 1128
    add
    files
    limit
    local
  • 509 Views
  • 1 replies
  • 0 likes

Superuser Contribution "If you have the file on your computer you can import it". How?

So, I have a DRM free song I downloaded after purchase from Amazon.It's a 93Mb megamix.If I browse local files, there is it. When I try and play it, it says"This track is unavailable, if you have the file on your computer you can import it" I've turn...

  • Regular
  • So, I have a DRM free song I downloaded after purchase from Amazon. It's a 93Mb megamix. If I browse local files, there is it. When I try and play it, it says "This track is unavailable, if you h...
  • Alfredo
  • Roadie
  • 840 Views
  • 1 replies
  • 0 likes
  • local
  • 840 Views
  • 1 replies
  • 0 likes