Topics with Label: Login

Labels

Forum Posts

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 133665 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 133665 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50459 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50459 Views
  • 0 replies
  • 32 likes

Solved!!Superuser Contribution "Something went wrong try reloading page"

PlanFree/PremiumCountryUSADevice(Samsung Galaxy 9, Windows 10 PC)Operating System(Android Oreo, Windows 10,etc.) My Question or IssueHaving trouble logging into spotify PC app and webplayer.When I log in on PC app it says something about it being blo...

  • Casual Listener
  • Plan Free/Premium Country USA Device (Samsung Galaxy 9, Windows 10 PC) Operating System (Android Oreo, Windows 10,etc.)   My Question or Issue Having trouble logging into spotify ...
  • Elena
  • Moderator
  • 400 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 400 Views
  • 3 replies
  • 0 likes

Superuser Contribution Nothing is being displayed

PlanFreeCountryUSADeviceWindowsOperating SystemWindows 10My Question or IssueHello People of the Spotify Community,I cant see anything when I log into my account. I have a blank screen. I dont see any songs or playlists. I don't know how long this ha...

  • Regular
  • Plan Free Country USA Device Windows Operating System Windows 10 My Question or Issue Hello People of the Spotify Community, I cant see anything when I log into my account. I have a blank s...
  • MisterGeneric
  • Regular
  • 591 Views
  • 19 replies
  • 0 likes
  • Account
    Login
  • 591 Views
  • 19 replies
  • 0 likes

Solved!!Superuser Contribution Cannot login to Spotify on PC

PlanFreeCountryUSADeviceLaptop 2016Operating SystemWindows 10 My Question or IssueCannot login to Spotify on PC app or browser.It says "Something went wrong, try reloading page"I tried reloading page, restarting PC, reinstalling Spotify, clearing cac...

  • Visitor
  • Plan Free Country USA Device Laptop 2016 Operating System Windows 10   My Question or Issue Cannot login to Spotify on PC app or browser. It says "Something went wrong, try r...
  • Ver
  • Moderator
  • 255 Views
  • 1 replies
  • 0 likes
  • browser
    Error
    Login
    PC
  • 255 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't solve "Error code: accesspoint:19"

PlanFreeCountrySouth KoreaDeviceLaptopOperating SystemWindows 10 My Question or IssueI think my recent change in country settings caused this error. I can't log into my desktop app while I can in my browser and my phone. I have tried reinstalling spo...

  • Visitor
  • Plan Free Country South Korea Device Laptop Operating System Windows 10   My Question or Issue I think my recent change in country settings caused this error. I can't log into my deskt...
  • Alex
  • Moderator
  • 3405 Views
  • 5 replies
  • 16 likes
  • Account
    Free
    Login
  • 3405 Views
  • 5 replies
  • 16 likes

Superuser Contribution [Desktop] Cannot Login to App via Facebook, can click button, but no response

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or Issue The Spotify App booted me out of my account (can still use it via web), and now I can't even log in via the Facebook option. I would click on the "Log in with Facebook" butt...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue   The Spotify App booted me out of my account (can still use it via web), and now I can't ev...
  • Elena
  • Moderator
  • 243 Views
  • 1 replies
  • 0 likes
  • App
    Facebook
    Login
    windows10
  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution cannot login using windows app

PlanPremiumCountryBrazilDeviceWindows 10 appOperating SystemWindows 10 My Question or IssueI can login in web browser and iPhone app, but I cannot login in the windows 10 app, tried it in my work computer and in my personal computer, it says that my ...

  • Casual Listener
  • Plan Premium Country Brazil Device Windows 10 app Operating System Windows 10   My Question or Issue I can login in web browser and iPhone app, but I cannot login in the windows 10 a...
  • motoc4
  • Casual Listener
  • 538 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 538 Views
  • 6 replies
  • 0 likes

Solved!! Closed - Windows failed login

PlanPremiumCountry DevicePersonal computerOperating System(Windows 10) My Question or IssueAs of this morning, I am no longer able to log into my account from the PC version of the app. After entering my correct email and password, I get the followin...

  • Newbie
  • Plan Premium Country   Device Personal computer Operating System (Windows 10)   My Question or Issue As of this morning, I am no longer able to log into my account from the PC ver...
  • dinomight
  • Spotify Star
  • 1193 Views
  • 1 replies
  • 1 likes
  • Login
  • 1193 Views
  • 1 replies
  • 1 likes

[Win10] Spotify connection issues

AccountCreated over facebookPlanPremium (Telekom Germany)CountryGermanyDevicePCOperating SystemWin10 My Question or IssueI've had problems with Spotify for a few months now. Spotify thinks my PC is offline and shows me error code 4.Today I uninstalle...

  • Visitor
  • ...mprovement.   At first my login was always rejected (error code: accesspoint: 39). After closing Spotify and opening it again, the login suddenly worked. Spotify continues to say I'm offline a...
  • User999x
  • Casual Listener
  • 1777 Views
  • 3 replies
  • 6 likes
  • Account
    Login
    Other
  • 1777 Views
  • 3 replies
  • 6 likes

Solved!! Error 30 on LOG IN (Hosts file is OK)

PlanFree CountryIsrael DeviceDesktop Dell Precision Mini Tower T3620 Operating SystemWindows 10 v1909 My IssueError 30 on Login (See attached picture for Client Version)*** Hosts file is OK; Original untouched; No entries of Spotify. ***

  • Regular
  •   Plan Free   Country Israel   Device Desktop Dell Precision Mini Tower T3620   Operating System Windows 10 v1909   My Issue Error 30 on Login (S...
  • nnezi
  • Regular
  • 12694 Views
  • 14 replies
  • 0 likes
  • Error 30
    Login
    Windows
    Windows Client
  • 12694 Views
  • 14 replies
  • 0 likes

Can't log in / play music on Desktop app

PlanPremiumCountryTurkey DevicePCOperating SystemWindows 10 My Issue Hello,I have been using the Spotify app in my workplace (personal use) behind a corporate proxy with the proxy settings set on the Settings page. However, the app stopped playing an...

Capture.PNG
  • Casual Listener
  • Plan Premium Country Turkey   Device PC Operating System Windows 10   My Issue   Hello, I have been using the Spotify app in my workplace (personal use) behind a corporate...
  • WeirdlyDrawnBoy
  • Visitor
  • 470 Views
  • 2 replies
  • 0 likes
  • Login
    proxy
  • 470 Views
  • 2 replies
  • 0 likes

Error 17 on Spotify when signing in

PlanFree/PremiumCountry USADevice(iPhone 6s, HP Windows 10 laptop)Operating System(iOS 10, Windows 10,etc.) My Question or Issue Today I tried to sign into my main Spotify account and an error popped up that said A firewall may be blocking Spotify. P...

  • Regular
  • Plan Free/Premium Country  USA Device (iPhone 6s, HP Windows 10 laptop) Operating System (iOS 10, Windows 10,etc.)   My Question or Issue  Today I tried to sign into my main ...
  • agarwalronak58
  • Regular
  • 4956 Views
  • 10 replies
  • 0 likes
  • Account
    Login
  • 4956 Views
  • 10 replies
  • 0 likes

My desktop App is frozen

I have this problem from yesterday that my desktop app just got frozen and doesn't do anything. i tried to re-install and nothing has changed. even when i press "connect with facebook" nothing pops up! can you please help me.thanks P.S: i'm running o...

  • Casual Listener
  • I have this problem from yesterday that my desktop app just got frozen and doesn't do anything. i tried to re-install and nothing has changed. even when i press "connect with facebook" nothing pops u...
  • Sebasty
  • Spotify Star
  • 632 Views
  • 3 replies
  • 0 likes
  • Login
  • 632 Views
  • 3 replies
  • 0 likes

Spotify Desktop version not letting me login

I try to log in through facebook and it redirects me to a web page , then nothing. No error message I'm on Windows 10 - I've reinsalled and restarted several times . I try log in without Facebook and the app doesn't respond at all- just greys out.

  • Newbie
  • I try to log in through facebook and it redirects me to a web page , then nothing. No error message  I'm on Windows 10 - I've reinsalled and restarted several times .  I try log in withou...
  • 220 Views
  • 0 replies
  • 0 likes
  • Login
  • 220 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cannot login to desktop player

My computer recently moved to a new site. I am connected to wifi, but when I try to login to desktop player, nothing happens. I enter my username and password, but nothing happens after - it doesn't say login failed or anything. I uninstalled and rei...

  • Casual Listener
  • My computer recently moved to a new site. I am connected to wifi, but when I try to login to desktop player, nothing happens. I enter my username and password, but nothing happens after - it d...
  • hilldaniel55
  • Casual Listener
  • 435 Views
  • 3 replies
  • 0 likes
  • Desktop
    Login
    player
  • 435 Views
  • 3 replies
  • 0 likes

Solved!! Can't log in to my account.

Hey! I've had this problem for 2-3 days where i can't log into my account. I've tried logging in via Facebook but then nothing happens. When i try to log in normally (as seen in the picture i added) It just stands still forever (I've tried waiting fo...

  • Casual Listener
  • Hey! I've had this problem for 2-3 days where i can't log into my account. I've tried logging in via Facebook but then nothing happens. When i try to log in normally (as seen in the picture i added) ...
  • sigurdjohnsen
  • Casual Listener
  • 3251 Views
  • 5 replies
  • 0 likes
  • Account
    Login
  • 3251 Views
  • 5 replies
  • 0 likes

Spotify does not log in at all since the start of 2018

No matter what I try I cant get spotify to work.Initially it refused to connect to the internet and stayed offline despite a perfect internet connection it always worked with before. after trying to log out and log in, It will now not log in at all. ...

  • Newbie
  • ...rying to log out and log in, It will now not log in at all.  Issues: -Log in with facebook does nothing when I click it. -Tried facebook login in boxes, email, the long number account code a...
  • 282 Views
  • 0 replies
  • 0 likes
  • Login
    Login problem
  • 282 Views
  • 0 replies
  • 0 likes