Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Login problem

Labels

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 49108 Views
  • 77 replies
  • 27 likes
  • 49108 Views
  • 77 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • rednblu
  • Roadie
  • 75099 Views
  • 271 replies
  • 21 likes
  • 75099 Views
  • 271 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5269 Views
  • 1 replies
  • 6 likes
  • 5269 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145401 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145401 Views
  • 0 replies
  • 26 likes

Spotify does not log in at all since the start of 2018

No matter what I try I cant get spotify to work.Initially it refused to connect to the internet and stayed offline despite a perfect internet connection it always worked with before. after trying to log out and log in, It will now not log in at all. ...

  • Newbie
  • No matter what I try I cant get spotify to work. Initially it refused to connect to the internet and stayed offline despite a perfect internet connection it always worked with before.  after t...
  • 431 Views
  • 0 replies
  • 0 likes
  • Login
    Login problem
  • 431 Views
  • 0 replies
  • 0 likes