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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135270 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 135270 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51881 Views
  • 0 replies
  • 32 likes
  • Windows
  • 51881 Views
  • 0 replies
  • 32 likes

Superuser Contribution Disabling Desktop Overlay when using media keys isn't working

PlanPremium DuoCountryusaDeviceNew Dell LaptopOperating SystemWindows 10 My Question or IssueI'm using my work computer, and I work on my computer all day as an analyst. For years I've used spotify to listen to music and podcasts while I work. Then t...

  • Newbie
  • Plan Premium Duo Country usa Device New Dell Laptop Operating System Windows 10   My Question or Issue I'm using my work computer, and I work on my computer all day as an analyst.&nbsp...
  • Jeremy
  • Moderator
  • 199 Views
  • 1 replies
  • 0 likes
  • Desktop
    Disable
    keys
    media
    media keys
    overlay
    turn off
  • 199 Views
  • 1 replies
  • 0 likes

Superuser Contribution Media Keys on keyboard and mouse don't work when Show desktop overlay is on

PlanFree/PremiumCountrySouth AfricaDeviceLaptopOperating SystemWindows 10 My Question or IssueWhen Desktop overlay when using media keys is enabled, the media keys are not able to play/pause skip a song when the spotify app is not selected/ primary w...

  • Newbie
  • Plan Free/Premium Country South Africa Device Laptop Operating System Windows 10   My Question or Issue When Desktop overlay when using media keys is enabled, the media keys are not ab...
  • MafeG
  • Spotify Legend
  • 265 Views
  • 1 replies
  • 0 likes
  • Desktop
    media keys
    Spotify app for desktop
    Windows 10
  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution Media keys no longer work (New desktop app)

PlanPremiumCountryChileDeviceLaptop Intel Core i5 7th gen, 16GB ram, 256SSDOperating SystemWindows 10 pro My Question or IssueAfter the last update, the media keys are not working while i'm out of the spotify app, before the update i was able to mana...

  • Newbie
  • Plan Premium Country Chile Device Laptop Intel Core i5 7th gen, 16GB ram, 256SSD Operating System Windows 10 pro   My Question or Issue After the last update, the media keys are not wo...
  • CarlosE
  • Moderator
  • 475 Views
  • 3 replies
  • 5 likes
  • Desktop
    key
    keys
    media
    media keys
    pause
    Pause for voice messages
    Play
    Premium
    Windows
  • 475 Views
  • 3 replies
  • 5 likes

Diasable Media keys

I like to watch Netflix and listening to Spotify while playing games. If i try to use the "break" button it always switches from Netflix to Spotify . I want Spotify to stop reacting to my media keys. Is there a way to do that?

  • Visitor
  • I like to watch Netflix and listening to Spotify while playing games. If i try to use the  "break" button it always switches from Netflix to Spotify . I want Spotify to stop reacting to my medi...
  • 268 Views
  • 0 replies
  • 0 likes
  • media keys
  • 268 Views
  • 0 replies
  • 0 likes

Global Media keys

PlanPremiumCountryUKDeviceHP PavillionOperating SystemWindows 10Spotify Build1.1.5.153.gf614956dMy Question or IssueFollowing the most recent update, the media keys on my keyboard no longer work globally. They worked fine a week or so ago but all of ...

  • Casual Listener
  • Plan Premium Country UK Device HP Pavillion Operating System Windows 10 Spotify Build 1.1.5.153.gf614956d My Question or Issue Following the most recent update, the media keys on my keyboa...
  • jordan8396
  • Casual Listener
  • 486 Views
  • 1 replies
  • 0 likes
  • Global
    media keys
  • 486 Views
  • 1 replies
  • 0 likes

Spotify is blocking media buttons

Hi, I just noticed that Spotify is blocking my media buttons on the keyboard. When the Spotify window is active I can't control Window's volume. Other buttons like play/pause etc work. When the application is not active and runs on background volume ...

  • Casual Listener
  • Hi,   I just noticed that Spotify is blocking my media buttons on the keyboard. When the Spotify window is active I can't control Window's volume. Other buttons like play/pause ...
  • 347 Views
  • 0 replies
  • 1 likes
  • media keys
    Volume Button
    Volume Control
  • 347 Views
  • 0 replies
  • 1 likes