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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

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Topics with Label: missing feature

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Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • SaylorDustin
  • Casual Listener
  • 38361 Views
  • 75 replies
  • 25 likes
  • 38361 Views
  • 75 replies
  • 25 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • cour10e22
  • Regular
  • 66533 Views
  • 265 replies
  • 21 likes
  • 66533 Views
  • 265 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4666 Views
  • 1 replies
  • 6 likes
  • 4666 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 144617 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 144617 Views
  • 0 replies
  • 26 likes

Solved!! Missing some feature when switching Spotify account region

PlanPremiumCountrySwitching from US to VietnamDeviceBoth on my Windows PC and Android phone 7.0Operating SystemWindows 10 and Android 7.0 My Question or IssuePreviously, I was using US region or my account, then I moved and decided to change my accou...

  • Regular
  • Plan Premium Country Switching from US to Vietnam Device Both on my Windows PC and Android phone 7.0 Operating System Windows 10 and Android 7.0   My Question or Issue Previously, I wa...
  • Loxer
  • Community Legend
  • 908 Views
  • 3 replies
  • 0 likes
  • missing feature
  • 908 Views
  • 3 replies
  • 0 likes